Appliance Repair reviews in Bellevue, Washington

The only problem I have is spin.Cycles a lot louder.It's real loud.It wasn't that way before

Charged me 99 dollars to tell me what I already knew. Felt like I was being stolen from.

Quick service. Knowledgeable and professional.

Alex was very nice and communicated to me what he was doing. Thank you

Great service. Very expensive to install a clutch and new belt.

Alex was professional and quick. Knew just what went wrong and how to fix it.

Great service. Fast and prompt. Roman is an expert.

Detail explanation of service. Worth to get service. Would recommend

Fast and good service with a sense of humor. I’ll use them again if I need to

Not sure. Was quoted a price and then more issues were discovered. Because of price not able to have a truly functioning refrigerator

Communication is an opportunity. He does good work.. however he doesn’t speak a lot of English. Work was scheduled quickly.

Repair guy was on time, professional, and got right to work. Cleaned drain lines, and replaced thermostat, and cleaned the where the compressor area in back of the fridge, he was fast and efficient!

My Kucht gas oven was fixed right the first time and fast. Repairman was very polite!

We had a situation where some lightweight white garments we're getting a grease stain. Tech disassembled most of the drum parts, cleaned, lubed, and sealed joints. So fr, so good!

The technician arrived on time. He checked my dryer. Indicated that the problem relates to the heater. He had the part in his truck but it cost $490. Warranty for the part is only 30 days. 30 day warranty for $490 part is not reasonable. I paid I paid $99 + tax for the diagnostic.

I paid Appliance ER $110.04 for a diagnostic visit on my Bertazzoni refrigerator. During that visit, the technician showed me the failed part — the main control panel — and explained it would need to be replaced.

After receiving their estimate, I was shocked.

Appliance ER quoted me $1,935.02 to replace a part that I was able to purchase directly from Bertazzoni for $249.95.

This is not a complicated repair. The control panel is a plug-and-play unit. The installation instructions are straightforward and publicly available:

Turn off the breaker, unplug the unit, take a photo of the wiring, swap the panel, and reconnect.

That’s it.

No sealed system work.
No refrigerant.
No special tools.
No advanced labor.

Yet the quote reflects nearly $1,700 in markup for a part swap that takes minutes.

What’s most concerning is that the technician physically showed me the panel during the diagnostic, so I was able to verify exactly what part was needed and how simple the replacement is.

This felt far less like a repair estimate and far more like an attempt to take advantage of a homeowner who doesn’t know they can order the part themselves.

I understand companies need to make money. I do not understand a 7–8x markup on a plug-in component with minimal labor.

If you use Appliance ER, make sure you price the part yourself before approving any work. It may save you thousands.

The washer repair went great. Came on a Saturday, was on time and professional. Problem came with bill. I'm on a budget, agreed on a bill total of $250.00. Paid with a debit card and the charge from my checking account was $275.25. Not cool and I'm not happy.

Alex was excellent ! Really fast to arrive . Professional and knew exactly what he was doing . Fixed our dryer right up. Thank you for auch great service !

Did a great job, diagnosed the problem, ordered the part and completed the repair. I would definitely recommend this company!

Both times needing kitchen appliance repairs, experience was met with great communication setting up appointments, all staff & repairmen were professional, reliable & work completed at a fair price - thank you

This firm is 'Top Notch' They were timely, maintained close contact. The technician was efficient and we were thoroughly pleased. We would use them again.