Home Services reviews in Bellevue, Washington

I have a new puppy who had a major accident on my brand-new wool carpet. After trying several advertised products and even hiring a carpet cleaner with no success, I contacted Crystal Carpet. While they couldn’t guarantee full stain removal, they came highly recommended. The team was professional, courteous, and transparent throughout the process. They took the carpet off-site for specialized cleaning and returned it within the promised timeframe. The results were far better than anything I had tried before, and I’m very pleased. Excellent customer service and true expertise in carpet cleaning.

Had a great experience with Crystal Carpet cleaning. Easy to book, very clear communication.
Joseph was great, showed up on time, was very respectful and did some great work. He was very efficient and methodical and made our carpets look good as new.

Thanks for the great work!

I recently had the pleasure of working with Joseph for a carpet cleaning service, and I couldn't be more satisfied with the results! Joseph arrived quickly and was incredibly thorough in his work. He took great care in cleaning every corner of our carpets, and the difference is remarkable. Not only was he efficient and detail-oriented, but he was also very friendly, making the entire experience enjoyable. I would definitely choose to use his services again in the future. Highly recommended!

Crystal Carpet Cleaners made scheduling the work easy through their website. Technician Adam was very knowledgeable, professional and efficient at performing his work. Carpet came out great and we have pets! I highly recommend them.

The online system for booking service was excellent. I received a reply in good time. And the rest of the booking process for thorough and I got an appointment time that was soon. Adam came to my home and we did a complete walk through and I asked for advise on an additional rug clean and he was able to add that in. On our tour of the rooms and condition of the spoiled carpets, Adam gave me a carpet cleaning science lesson. Super helpful. He was clearly an expert and answered my questions with real knowledge. The time it took was much faster than I thought. He gave us pink booties (so we could find them easily!) to use during the 6-8hr drying period. I was amazed by how the carpets looked like new because there were so many urine stains from raising a puppy. All in all, an excellent job. Great communication, great results at a price well worth the work.

Joseph Daniels did an excellent job cleaning my carpets. He was on time, professional, and very thorough. He took his time and made sure everything was cleaned properly, and the results were outstanding. My carpets look fresh and like new again. Joseph was also very courteous and easy to work with. I highly recommend him and would definitely use his services again. Five stars.

No mailbox, no answers, nothing. Just a number out there.

Just had the initial deep clean service and am blown away with the job these women did! I am amazed and definitely going to sign up for weekly cleanings with them. I would definitely recommend them!.

Holly is very passionate about her service and it shows in all aspects, including her communication, promptness, thoroughness, and effectiveness. A real bonus is that with her dry cleaning method you can put the furniture back in place soon afterward. It's a very efficient process!

I got so lucky finding this place! Holly and the team are so beyond helpful, friendly and made everything so easy. They have great reasonable prices and our carpets have never looked better! Thank you Dry Connection Bellevue!

I've lived in Seattle for the last 8 years and have FINALLY found a carpet cleaner that doesn't make a huge soapy mess and that actually gets the carpets clean. These guys were great. I can't wait to have them clean my dads house in Issaquah. I just love the feeling of knowing my kids are playing on a clean carpet :)

My dog had an accident which left a horrible stain I wasn’t expecting to come out. I had my bedroom cleaned and the stain was completely gone and my carpet looked like new. So much dog hair came out that I didn’t even know was there! Amazing and definitely will be using again.

We live in Kirkland and Holly came and cleaned our house on an emerg. Our petsitter left our dogs out for 13 hours and needless to say the carpets are not clean anymore...well after Dry Connections came, the smell, stain was gone!!! The carpets look brand new and the dogs wandered back in and no sniffing the carpet...and 2 days later no new pees so the smell is GONE!!! Thank you HOLLY

Very Happy! We hosted a big family get together last weekend and had to call Dry Connection for some big time help. They got us in right away and did a GREAT job. We normally don't write reviews but felt compelled to let others know how professional, friendly and knowledgeable this company is. And my wife wants to support women in business.....

This is my 3rd time using Dry Connection Carpet and Upholstery Cleaning Service. I had really dirty carpets and didn't expect them to come clean, but once again, they turned out great! I highly recommend Dry Connection Carpet and Upholstery Cleaning!

I had the honor of meeting the owner. She has a passion for her company and her customers. Her staff are professional and well trained! I would recommend this company to anyone! We have rentals all over from Issaquah to Seattle to Kirkland. Fred was amazing and we will be be able to use them all over since they have such a wide range of service area.

On time and the best part is this method of carpet cleaning allows you to walk on your carpet immediately after cleaning! Competitive pricing as well. I highly recommend doing this twice a year for your carpets and your furniture! I have a long haired dog and 2 long haired cats-lots to clean up and awesome results!!

My carpets look brand new, the communication was efficient and friendly, and the entire experience was professional and enjoyable! Such a fair pricing structure, too! Two big thumbs up !!

Holly and team provided professional, quality services along with a personable touch. We moved from our home in somerset in August, and holly even provided a receipt for services rendered directly to the realtor for the new owner. Holly is very knowledgeable, and the carpet turned out great! She understood how disruptive a move is and quickly accommodated our needs. Thank you!

Amazing service!! We have hired numerous carpet cleaning companies and Dry Connection is by far the best. I love that they are green seal approved which means it’s safe for my kids and my animals. Thank you Dry Connection!

My carpets are the cleanest they have ever been! I am so amazed, this company was on time and affordable plus did the best job ever. They are the only ones I will call from now on. Up next all my furniture. Thanks for the great job!