House Cleaning reviews in Bellevue, Washington

Holly was amazing! In all the times we have had your service come to our house Holly has been by far the best! Highly recommend! She was thorough , friendly and so helpful!!

Once again cleaner than when I even moved in. As always a wonderful job done.

Always great and friendly. Amazing job each time, and always checks to see if there’s anything else, or comments before leaving.

Everything was completed as advertised. A bit pricey but worth it since I only have a cleaner about once a year. Overall, very satisfied with the service.

I couldn’t be happier with the service! The team was punctual, professional, and incredibly thorough. They left every room spotless and even took extra care with the little details I usually overlook. The entire process from booking to completion was seamless and stress-free. If you’re looking for a reliable, high-quality cleaning service, this is the one to go with. Highly recommended!

I’m a new client of rain city maids and I have had a great experience. They are easy to work with, kind and professional. My apartment looks really nice and I felt no stress. I also have a dog who is reactive and triggered by the sound of a vacuum and they’re so kind and accommodating of my little guy! I recommend!! Thanks!

I had two ladies come on Tuesday in Redmond. I can’t remember their names, I believe one was kayla?

It was my first time getting cleaners. They were friendly and understanding. They walked through with me and told me what they cleaned. They went above and beyond and tackled many hard to clean places.

I appreciate how efficient they were and how they let me know when a room was done. I was able to focus on my work, they did their best to be not disruptive.

I also like how they went the extra mile and helped me empty my recycles.

Will definitely look into getting deep cleaning and more cleaning from them!

Ana was very thorough - She was detail oriented, friendly, and efficient. Happy about the service!

Don't believe anyone who tells you their maid service has gone flawlessly--it is just not possible for any service to parachute into your world without some adjustment and correction. That said, we have been with Rain City not just because of the current excellent results, but because they were/are responsive to developments along the way that were necessary to calibrate to our home and our expectations. They care, they are responsive, and they provide a conscientious crew. I wish there were less turnover but that too is understandable in the business. In particular, we have been really happy with Elizabeth--she is meticulous, careful, and understands what cleaning really entails. We're happy, we understand the shifting terrain of running a service such as this, but are comfortable that the underlying infrastructure has the right focus.

From start to finish, the experience was seamless, professional, and beyond my expectations.

The team arrived on time, fully equipped, What stood out the most was their meticulous approach. They didn’t just clean the obvious areas; they went above and beyond, cleaning corners, baseboards, and even the tops of shelves. My home has never looked or felt so spotless.

Despite the thorough job they did, they worked quickly and efficiently. I was amazed at how much they accomplished in such a short time without sacrificing quality.

Their pricing is incredibly fair for the level of service provided. I feel like I received premium service at a reasonable cost.recommend Rain City Maids to anyone looking for a top-tier cleaning service. Whether you need a one-time deep clean or regular maintenance, you won’t be disappointed.

Kyla and Naomi, Maddy, and Juliet were amazing! I really appreciated all they did to clean the house for us!

Kyla and Nox came by today and did such a thoughtful, fantastic job. The company’s always been great, too. Very professional.

We have been using Rain City Maids for about half a year now and have been so delighted in the experience. Our home is relatively clean and it's so nice to have support to help keep it that way. Every person who has come into our home has been wonderful and thoughtful. Kyla is a regular and she's always so kind. Everyone always loves our dog Tofu (big fluffy golden retriever, so the help with the fur issue is a must). I'm just thankful that there's a service to help us and that it seems like a company that treats their employees well with consistency.

So fresh and so clean! I did the move out service. See pics to be impressed. Thanks for the hard work!

Shaylynn did a wonderful job within her capacity, and their cleaning honestly makes it so much easier to maintain in the long run!

Professional, on time, kind, detailed oriented, Megan did a wonderful job cleaning our home and we appreciate her using the extra time she had to vacuum out baseboards when she didn’t have to! Top service! Thank you Megan!

We have been using Rain City Maids for a while now and love their work. They are great at communicating and cleaning things that no matter how hard ai tried, never look as good. The other day, Megan came and after the cleaning, let me know that the shower door was not properly on the track. I don’t know if it happened while we had guests or how long it had been like that but it was an easy fix. She was amazing.

We just had a deep clean as first time customers. The team was very friendly, Laurie and Gwen were training an apprentice, Em Jay, so we were able to hear how they were describing what to do on a deep clean and what details to pay attention to. The service was reasonable and they were in and out relatively quickly.

This was our first time using this cleaning service, and unfortunately, the experience did not meet our expectations. There were several areas where the service felt lacking.
First, there was a lack of attention to detail. The cleaning was quite rigid; the crew did not move items like toys on the floor, clothes on the stairs, or cups on the tables to clean the surfaces underneath, but simply cleaned around them. The beds were also left looking quite untidy.
Second, the cleaning quality was not up to standard. I paid extra for interior window cleaning, yet cobwebs were still visible on the windowsills and frames. The range hood was only partially cleaned, leaving noticeable grease behind. We were also informed that kitchen cabinet surfaces are not included, and the crew refused to clean the kitchen sink entirely just because there were dishes inside.
Most concerningly, there was a serious hygiene issue. The crew used the kitchen sink to rinse their dirty mop, even though there were dishes and food being defrosted in the sink at the time. This lack of basic hygiene awareness regarding cross-contamination is quite troubling. Overall, we expected a more professional approach for the price, and I hope the management takes this feedback seriously.

I've used Rain City Maids for about five years now and am very satisfied with the results. They clean everything they're supposed to and in five years they've missed one toilet one time (which they offered to have someone fix) and I have no complaints on the quality. They also handle custom instructions, such as skipping the bathtub off the study which never gets used, and use the extra time on cleaning other items.

They have had to cancel a couple times over the years for employee illness, but always reschedule for the next day. Better than sending sick employees to clean!

Overall I'd recommend them for anyone looking for a cleaning service. One of my favourite ways to spend money (I really hate cleaning, but I like a clean place).

We have used Rain City Maids for years. They provide reliable bi-weekly cleaning for my home. They are always great about communicating any changes and are easy to reach if I have any changes on my end. Although you get different cleaners they do a good job of keeping the standard the same :)