Appliance Repair reviews in Bothell, Washington

Dropping from 5 stars to 1 because of technician lack of professionalism and demeanor. Alex K was efficient, thorough, on time, and temporarily fixed my dishwasher. It was not draining and the arm had fallen off - he fixed the drain problem but the arm has fallen off again since. It cost $270 and I tipped him. However, immediately after he left, the garbage disposal did not work. I called the company back and they sent him back after a few days. He was not interested in hearing my concerns, asked if I would accuse him of breaking the fridge if that stopped working, and was very confrontational. He told me that it would be $200 to repair because of a problem with the electric panel supplying the dishwasher. I told Alex K that I was going to get a second opinion and that if he was right, I would acknowledge that, and if he was wrong, I would change my review and notify the company. He stormed out of my house essentially yelling at me for wasting his time.

I just had that second opinion from Eco Electric, Plumbing, and Heating. My tech, Zach, looked under the sink, found the outlet, and pushed the reset button. Voila. Garbage disposal working again. $50 consult fee and an even better tip for him.

I do not recommend Hotwire Furnace, and I definitely do not recommend Alex K.

We are extremely pleased with our service. They were prompt and truly cared.
Oleh and Ihor were our Technicians. They were SO THOROUGH, professional, and yet so personable. They really cared about finding our issues. Highly recommend Hotwire and these great Technicians! Thank you so much!

Great repair by Vlad! Rollers replaced making the dryer run like new! He went the extra mile by cleaning out the lint and coins to ensure the dryer was all set. Communicative about arrival time, professional, and excellent costumer service! I highly recommend Hotwire HVAC and Vlad!

Vlad came by to fix our dryer ( no heat) and again to fix out fridge ( lighting was out). He is super nice and extremely competent. Highly Recommend!!

I had an issue with my all-in-one washer/dryer. The drain pump sounded gravelly/not good. My landlord contacted them first thing in the morning and they were able to come same day! Alex K was our technician, he was professional and informative. He knew right away when he heard the pump what was wrong.

Very appreciative of the company and Alex's work. Highly recommend.

They were incredibly responsive and were able to diagonose and fix our heater within 2 days of our heat going out. Ramzes was extremely professional and was great to work with.

Hot Wire Hvac & Appliance repair are top notch. We received service on the same day of our first call with them. Even within hours! Our technician, Ramses, was thorough and communicated well throughout the maintenance visit. He was kind and respected our home by placing shoe covers on. We will definitely be calling Hot Wire back for any appliance needs.

Alex K. did an amazing job replacing the gasket on the washer and servicing the dryer. He was efficient, took great care of our home, went above and beyond cleaning behind the units, and was easy to work with. I'd recommend his services to anyone.