Appliance Repair reviews in Bothell, Washington

Ihor (Igor) was wonderful. He was patient and very thorough repairing our Samsung refrigerator. He needed to order parts and when they came meticulously replaced and checked things. We are very pleased!

The pilot on one of our burners went out. It being a Viking Professional, I was nervous about having it serviced. I called a few places - HotWire was the quickest to respond. They scheduled to come by within a day or two. Ivhor and another technician took time explaining the problem and followed up within a day or so. They kept me posted on the part order and again scheduled pretty immediately when it arrived. Ivhor came again and completed the work. He was very polite and worked quickly to get our burner working again.

Hotwire Refrigeration and Appliance, and their Technician, Alex D., were great. Alex was quick in his assessment and recommended repair estimate for our 5 year old washer, which was reasonable given the area we live in. Then once given the approval to proceed completed the repair quickly. I Highly recommend Hotwire and their team.

Vlad did a great job cleaning our washer drain system. Everything works fine after his visit

Super quick to get someone on site for troubleshooting and they solve the issue with transparency. I have used them twice so far - once for a refrigerator issue and another for a Dryer issue. Now they are my go to vendor for any issue in the house. Highly recommended!!!!

Recently my old gas furnace suddenly stopped working and I asked HotWire to help fix it. HotWire quickly sent a technician, Alex, to my home. Alex quickly figured out the issue, which was the failure of capacitor. And the failure of capacitor further led to circuit breaking (ie, the fuse) and thus my thermostat had no power input. After replacing the capacitor, my furnace revived! Alex also helped clean the dust off my furnace. Now my furnace looks much better. I really appreciate Alex’s work which saved us from the cold winter! The price is very fair and reasonable. I will definitely call HotWire again for future maintenance etc. Highly recommend!

Excellent same-day diagnosis of my furnace issue and returned next day with the replacement parts needed to get our heat going again. Friendly and professional service. Thank you!

It all started with a loud and squeaky dryer. It ended after a couple visits with silence. I shared a quick description of my trouble via a Yelp message to Hotwire and less than 10 minutes later I was able to schedule a visit on the same day.

Though I couldn't manage the time that same day, the next business day a technician came out and diagnosed my issue. He said the parts were easily available and he could come back the next day to fix it. The next day he arrived on time and quickly set to work. Within an hour the work was done. Hotwire was friendly and communicated really well from scheduling notifications, to pricing, through the work performed.

As my technician parted, he said, "Thank you. I hope you don't need to see us again." 😁 If I do need help again, they'll be the one I call.

My washing machine started leaking, so I had HotWire Appliance Repair come out and diagnosed the problem and to give me an estimate. They came out and looked at it on the same day I called. The price was reasonable, so we proceeded with the repair. The technician was very knowledgeable and did not hesitate to answer any of my questions. The repair was completed in a timely manner. After the repair was completed and the technician was returning the washing machine back to its spot, there was some accidental damage to the floor. Upon noticing the damage, I contacted Hot Wire customer service and informed them of the problem and they immediately reached out to me, did their research of what happened and how it happened, staying in contact with me throughout the entire process. Once they completed their process, they offered me multiple solutions to fix the problem. I chose the the option that best worked for me, and they took care of it. HotWire Customer Service left me impressed, and I will used them in the future for all my repair needs.

Vlad troubleshooted our microwave and quickly identified the issue. Checked the working condition of other parts. He also fixed the issue quickly. I appreciate his thorough and professional service.

Microwave is good as new! The technician was very thorough with the inspection and ordering of the parts. Once the parts arrive my microwave was back up and running that day! Scheduling time for the repair was super easy and they had availability on Saturdays which was nice. 10/10 would go here again for all appliance repairs.

Hotwire did an excellent job repairing our refrigerator. Our technician for this job was Ramzes. He was knowledgeable, thorough, and really good at what he did. We would highly recommend him, and the organization. Jon

Great service. Technician, Artem, is excellent. He comes on time and fixes my washing machine quickly. I would recommend him if you need your appliances fixed.

We had Ihor swing by after our drier stopped heating up. He found out what the problem is and then he had the parts to fix it, same day! Most people leave and come back another day but it was resolved first time. Great guy, great company.

Huge thanks to Ramzes for fixing my dishwasher. It’s rare to find someone so patient and willing to explain things clearly. His workmanship was top-notch and he was very respectful of my home. If you want someone knowledgeable and kind, ask for Ramzes!

Glad did great job, fixing our microwave. Thank you Hotwire. It was quick and he did more than expected

Alex K was great. He new what was going on right away (circulating pump was broken) and fixed it in no time. Would highly recommend this company.

Alex K did a great job with the washing machine repair. He was very professional and very knowledgeable. I would highly recommend him.

Alex SAVED us when our furnace went out. Found the problem quickly, got the part ordered and delivered within 24 hours, and had it working right away. Awesome guy - would recommend and will call whenever we need help!

Alex K. did a great job inspecting and fixing our washing machine. He’s very respectful and I appreciated his customer service.

I recently had the fan motor in my freezer go out after just moving into my home. I don’t know anything about refrigerator repair so i googled refrigerator repair and found Hotwire. They were able to send a tech out same day to diagnose the issue and immediately found out what was wrong. They were able to order the part right then and were back again to replace it in 3 days. The 2 guys that came out were so polite and friendly and assured me about the repair. They were fantastic!!! The replacement took no more than 10 minutes and the guys were in and out. I can’t recommend them enough and on top of all the great service I was able to get the part I needed at a discount! If I ever have anymore fridge, freezer or other appliance issues I’ll be calling Hotwire right away!