Appliance Repair reviews in Bothell, Washington

Refrigerator in the our office works great now. thank you!

Fast, professional and got the job done! 5 stars.

Excellent. Professional. Friendly. Kept his word.

Cost way too much and seemingly fixed only worked once. I would never call them again.

Excellent service, everything is very fast and high quality. I recommend it to everyone

I appreciate it how fast they were to respond. The tech who came out was very thorough, clean and efficient.

Excellent honest service. They diagnose the problem and fixed it immediately. I will call them again in the future.

Thanks for the service! Work was done as agreed. Price is affordable. Satisfied with a result.

Reliable service. Pleasant experience.

No complaints with the service person, but was not told ahead of time I would pay over $100 for him to walk in the door. Would not call them again.

Technician came on time, fixed the problem real fast. Highly recommend their services.

Be aware of them costing you trip charge, diagnostic fees....fir nothing. Use the money towards buying yourself a new appliance.
This company has shady business practices

Great service. Reliable efficient and dependable! Explained what was wrong with my machine and told me exactly what needed to be fixed.

Good passion for the problem solving!
Hopefully operations and billing can be well organized for the next quality level. Great!!!

They showed up, they diagnosed the problem. They could not get the right control board. They said they would refund me the price of the board minus the service calls, which was fair.

Great service. The technician came on time and quickly identified the issue with built-in oven. I’ve sent the model number beforehand and the part was already prepared.

Not a good experience. Was told on the phone there would be no charge if they didn't do any repairs. They charged over $100 to tell me my fridge wasn't worth fixing. The repairman also didn't speak any English and had to use Google translate for every portion of our conversation. Unacceptable and terrible service.

Incredibly poor service. They charged over $100 just to inform us our fridge wasn't worth repairing (despite saying there "would be no charge if no work"). To make matters worse, the repairman didn't speak any English, using Google translate for every part of the conversation. He couldn't answer any of my questions.

Our dishwasher wasn't cleaning dishes properly, and I dreaded the thought of replacing it. The technician was very polite, and fixed the problem quickly. Excellent service!

We hired them to fix our washer. After visit I didn't hear anything back till I contacted them several times. They fixed our washer. It stopped working after 95 days with the same issue. They refused to honor the warranty.

Meh.
Tech arrived on time (same day appt) but had limited English skills (self professed) so he wasn't able to clearly communicate what the problem was with our dryer (just that it had a "broken line").
But said he had "the parts" on hand to do complete the repairs for $325 in under 45 minutes, so went ahead with it.
(It was after 5pm on "laundy day" and we'd already committed to the $90 service visit cost.)

The work was completed in under 5 min. And, as near as I can tell, it was just reattaching the (same) power cord inside the unit.

So we spent ~$325 +tax +tip** (no receipt has been sent yet) for a simple repair (that I could , and have, done myself before, with a phillips screwdriver and a $25 dryer cord from local hardware store).

We didn't even get a new cord (a new "part"), and tech left the exhaust duct disconnected so I had to connect it myself.

Sigh.

In hindsight, I could/should have done this myself for 1/10 the cost.