Appliance Repair reviews in Bothell, Washington

We were very pleased by the service provided by Brett with ASAP Appliance. Our viking wall oven was having issues and I was hesitant to call a repair person because of a bad experience with the last repair company I tried. Brett exceeded our expectations and was able to diagnose (and show me) the problem it was having. He was able to get the parts needed and it is up and running again. Thanks Brett!

I wish all customer service was like this. My problem was fixed quickly and hassle free. I am pleased!

They had a professional sounding person answering the phone. When the service expert arrived he opened the freezer, tapped on the thermometer motor in the freezer and it began. Basically, he knew what he was doing and diagnosed the problem in 4 minutes. He ordered the part and installed it 2 days later in about 6 minutes. I have a lot of respect who have the knowledge to address the problem and to fix it.

This is a company who will get lots of word of mouth business. Thanks.

They have an ipad to do the billing easily. Great.

We had a really good experience with hiring these guys for some repairs to our fridge this past week. It was surprisingly hard to find an appliance repair company near Bothell, but these guys made an appointment the next day, showed up on time, sent a really professional tech (Jeremy) to our house, and charged a fair price.

We were referred to this company by our next door neighbors and have no hesitations on referring them to others.

The personable technician, Vullnet, arrived punctually along with earlier texts and immediately upon arrival began working and did not stop until the repair was complete. The 90 day labor warranty was mentioned in closing. As an ex-employer I would loved to have this guy representing my company. Of course, if we have additional appliance repair, this is the company I will use.

Double wall oven was serviced due to loss of power. The tech that came only tested the power leads to the oven. Per the service tech, their services include pulling the appliance out. We made a separate appointment with an electrician, which they are not allowed to move the appliance. My husband made a call to ASAP Appliance and requested a tech come assist pulling the appliance, they refused and said that isn’t a covered service. What did we pay for???? Tech was great, customer service and their misrepresentation of services is terrible. My 57 year old disabled vet husband ended up moving a VERY heavy DACOR convection oven on his own.

Used them recently to get a dryer fixed. The first technician did fix the issue (rollers making a loud noise). However, after a week the dryer was not generating any heat. When I called back, they sent a new technician who came in a day after and immediately pointed out to a part (heating element) that needed to be replaced. He ordered the part and then came back a few days later and replaced it. I was not charged a dime for the part replacement and labor.

Appreciate their thoroughness in taking care of this issue for us.

We called about a dishwasher that had a failing front panel. Appliance ASAP helped us to quickly understand the problem and gave us an honest estimate. We ultimately decided to just replace the unit. Even though we decided not to repair the dishwasher, we really appreciated their professionalism and honesty. This is now our go-to company for any repairs and I cannot recommend them enough.

After calling about 10 - 12 repair places and everyone booked about a month out or wouldn't work on my Kenmore Elite, I found A.S.A.P. online by accident. They were also booked about 2 1/2 weeks, but were close by so I scheduled. The service tech, Travis, arrived within the time frame given. I showed him the problem and he gave me a quote. I found it to be very reasonable and he proceeded. The part that was broken, was backordered which would take more time and be very costly. He said he would try to repair the part and was successful in doing so. The job was completed in about 1 1/2 hours and was with the price quoted. I am very happy with the outcome and recommend them highly. If needed, I would use them again.

First, ApplianceASAP was great on the phone to schedule the next day service. They gave me a time window of 12-3PM next day. Dean actually called prior to coming out -- and was at our house at 12:15. Most of the time repair shops don't call ahead -- and they're usually at the end of the time window. Dean was awesome! Not only did he call, he was very knowledgeable, handled my inquisitive nature very well, and most importantly had the part and fixed the fan issue in about 15 minutes!! Again Dean was great, and I'd recommend ApplianceASAP without reservation.

Travis, our technician arrived on time was neat and friendly. He checked our washer out which was 20 years old, an old Maytag. The parts were unavailable to fix it but we did get our moneys worth. He discussed our options and answered all of our questions. A very professional technician. Christina in their office arranged our visit I was professional and very friendly. I would recommend this company to anyone in need of a appliance repair. After speaking with Travis I found out the owner used to on Bothell appliance. We had many dealings with him when they were around it was always treated fairly and honestly . He has not changed his operating methods. Great company.

We had them come out to fix the door flange on our microwave oven. We ordered the part and they installed it. Christina helped me over the phone. She was very helpful. Their technician "V" was very courteous and professional. He did an excellent job. We will definitely use this company again.

We just had another great experience with ASAP after having them out several years ago for our dishwasher. This time, our old washing machine kept spinning at the end of the cycle and not ending the cycle on its own. Christina was super helpful and pleasant on the phone and was able to schedule Jeremy to come out quickly. Jeremy did a thorough job of diagnosing the issue (a sensor had gone bad that, of course, isn't made anymore). He gave us good recommendations about next steps and was great to work with. While we hope not to have any problems with appliances again any time soon, when we do, we'll be sure to call ASAP again!

Travis has helped us with fridge and oven. Excellent service both times. Very knowledgeable, experienced and trustworthy. Spent a lot of time explaining pros/cons of repair vs buying a new appliance. Highly recommend

Приятный сервис , положительный мастер.
Я доволен ремоном.

Профессионально выполнили ремонт холодильника. Разобрались в причинах поломки за 5 минут!
Молодцы!
Рекомендую.

Все отремонтировали быстро и качественно. Остался довольным. Спс

Great service!

Professional!

Great service

It was an amazing service

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