Constraction reviews in Federal Way, Washington

Yhis is an update to a prior 5-star review we had left for APEX Roofing. The review relating to our sales rep, Justin stands. He was great his 5-star review below stands.

The change from a 5 star to 1 star is because of incidents that occurred after roof was installed.

To begin, APEX did a thorough inspection and measurements of our roof. After their team looked at roof, they then did full measurements of the roof and they provided our first bid. We went back and forth just a bit and came to an agreement on roof replacement pricing.

We also added to the agreement that the gutters be cleaned inside and out and facia boards be wiped down and cleaned, as there were black streaks running down them from dirt overflow. They agreed to this and we put it in writing in final agreement.

Well the morning of roofing installation, as they were tearing away old roofing, I received a call from Francisco at APEX Roofing who told me we need new gutters. Not only was I shocked as they did a complete pre-site roof inspection when they did their measurements for new roofing. I asked why they did not tell me about this before. He told me “it was like when you remodel a house and you discover you have old Knob-and-tube electrical wiring and it needs replaced. Well I was still in shock as when I asked about the gutter pricing it added 40% to the cost of the roof job. Not knowing what to say since I was shocked and was in a position where there was really one answer as whether to proceed with new gutters, I asked about pricing. That’s when I found out gutters would add about 40% more to the overall cost. Since he had me basically over a barrel, I negotiated and got the price down somewhat to where this “surprise” cost was 30% of the cost of project.

This whole project after after the phone rang to tell me “surprise you’re roofing replacement is going to cost 40% more than quoted went south from there.

After the roofers had completed replacing the roof and tearing down most of the old gutters, I noticed that the facia boards were dirty, put back on with primed side showing and where for some reason they had to cut boards, they left exposed edges.

I called Francisco about the facia boards and how not only they agreed in the contract to clean facia boards, but the other issues mentioned above as well. I told him the reason I wanted this corrected was that not only was it in contract, but it was put there because we just painted the whole house just under a couple years ago.

I asked him for credit so that we could have our painter come out and repaint the boards that needed it. Francisco said no they cannot. He said the boards were part of a construction zone and this is why they were put back on the house the way they were. Plus added that it was in contract to clean but that didn’t matter in his decision apparently. We still have to have the new gutters installed in a couple weeks but I would not recommend APEX if you need a new roof.

The facia board pictures are attached to show how sloppy and dirty they were left. The least they could have done to live up to contract was to provide me with a $3,000 credit to have the repainting now needed done.

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Justin was great. He explained our available roofing options and the installation process. Extremely friendly and not pushy at all. When we did decide to purchase new roofing, Justin went out of his way to visit us on Super Bowl Sunday just before his and our SB parties to review our needs and sign our new roofing contract. He was able to schedule roof installation on our timeline. Apex is lucky to Justin as a sales rep.

Repaired a tear in our TPO roof. Showed up on time, great communication, very reliable. Very happy with the result. very reasonable quote.

I recently had my 30+ year-old cedar shake roof replaced with a composite roof by Apex Roofing, and I couldn't be more thrilled with the results. From start to finish, Nikko at Apex went above and beyond my expectations, always communicating the plan and process along the way.

Apex’s crew was punctual, professional, and incredibly detail-oriented. They took great care in protecting our landscaping and cleaning up thoroughly each day. The craftsmanship and quality of work were outstanding — it’s clear they take pride in what they do.

Not only does the new roof look amazing, but I now have peace of mind knowing it will last for decades to come. Nikko guided me through the entire process, helped me choose the right materials, and ensured everything was done to code and with care.

If you’re looking for a roofing company that truly delivers top-tier service and results, I highly recommend Apex Roofing.

Working with Joe to get our old leaky roof fixed has been a pleasure. Once we were ready to go, the process was very quick. The house is dry again, and looks better than it has in a long while. He and his crew took some tricky extras in their stride, too. Whilst we’re hoping not to be re-roofing again any time soon, no complaints and we’d use Apex again (assuming I’m not tempting fate when the new roof is less than a week old!).

After doing research and product offered from separate companies Apex gave the best price. No pushy sales but check in every so often, to see if I was ready. After a major wind storm the roof was in need of replacement. The paperwork was easy to understand. Once the roof got started after the deposit which only took two days. Joe was awesome he checked in after the job. I notice a small detail that needed attention and his crew resolved it in a timely manner. This company know what they are doing. I would highly recommend to a friend.

The best experience anyone could have with this roofing company! They gave me the best deal and was able to finish my roof replacement in two days. I would recommend them to anybody and they were amazing with the billing and made sure I felt comfortable with everything. Diamond is a true champ and they were also able to squeeze me in to get it done quicker!

We had Apex put a new roof on our victorian style home with a VERY steep roof and a turret. From start to finish they were professional, did exceptional work and addressed every concern we had. I hate dealing with contractors but these guys were the exception and I wouldn't hesitate to use them again.

From a dilapidated porch to a magnificent new deck, the transformation is unbelievable. The team's expertise in outdoor construction is evident. They exceeded our expectations in every way.

We couldn't be happier with this construction company! They completed the job quickly, and the quality of their craftsmanship is remarkable. You can really see their dedication to detail in the final outcome. If you're looking for timely and expertly executed construction, they are definitely the way to go!

This construction company truly impressed us with their quick service and exceptional customer care. They wrapped up the project right on schedule and were always there to answer our questions and meet our needs. Their team was not only efficient but also friendly, making the whole process feel effortless. If you appreciate timely work and outstanding client support, this is definitely the company to go with. We highly recommend them for their efficiency and fantastic service!

This construction company really stands out! Their customer service is top-notch, always friendly and ready to help. The team works with impressive skill and efficiency on every task. It was a wonderful experience from beginning to end, all thanks to their dedicated crew and focus on the client.

They built our dream home faster than we ever thought possible! The incredibly quick turnaround, paired with their meticulous attention to detail, made this an outstanding experience from start to finish. They truly know how to deliver quality construction on time, making them a fantastic choice for any project.

Professional and reliable general construction company. They tackled a complex ADU conversion in our garage. The finished unit is spacious and modern - we couldn't be happier with the outcome.

Lior promised and delivered a full demolition then all new cabinets, counter tops, tiled back splash and lighting in two weeks. Rodolfo and team did excellent work on the appliances and back splash tiling. We have an amazing finished product that we'll enjoy for years to come!

I wish I could leave zero Stars. All I can say is if you enter into any kind of deal with these people you're looking for trouble. They are the most dishonest Shady dealings I've ever seen in my life. I didn't want to get a quote because I was looking at doing some stuff in the future but they said prices are going up get a quote now it's good for a year. But when the high pressure salesman came to my house with their Rolexes they wouldn't give me a quote. Instead they just demean me for not making a deal right now I said I would like to think about it for one day. They said nothing to think about sign now. When I finally asked him to leave they cussed and snapped their hands around and bunch of weird body language on camera I wish I could post it. Very angry. And by the time they left their quote went from 28,000 all the way down to 12,000 and then somebody called me a couple days later saying they could offer me even a better deal than that for the same work. So one thing is for sure the price they give you is not a fair price. Not if they can go from 28 to 12:00 in less than 20 minutes. By the way the two other contractors who gave me a quote for the same work we're right around that $12,000 range get a few quotes for whatever work you need but I would beg you do not get a quote from this company they are shady Shady Shady. And I keep checking my King County records to see if they're going to steal my house or something because these people are really shady. I can't even get into it in this review how much other shadiness was involved in this deal

Lior maintained good communication throughout the project (deck replacement); provided status updates on materials orders, the team's work schedule, and status of where they are at the end of each workday. The crew also did a great job installing the deck. They showed proper respect to our property and tried to minimize interruption to our activity as much as they can, which was very helpful as I was working out of my house. They completed the project on time and on budget. And cleaned up properly afterward. They were professional and did excellent work.

Replacing rotted deck joists was a necessary safety fix and they were very honest about which boards needed to go and which could stay. They didn't try to upsell us on a whole new deck when a repair was all we needed.

We were blown away by how quickly this construction project was wrapped up, all while maintaining top-notch quality. The crew's professionalism shone through every day – they were courteous, neat, and clearly knew their stuff. The best part? Their cleanup was outstanding. They removed every last piece of debris, leaving our space looking pristine. It was a fantastic experience with a company that truly values both efficiency and impeccable results.

I’m seriously impressed with Palm Construction! We recently brought them on board for a pretty big home renovation, and I have to say, the price was amazing. We got quotes from a few different companies, and Palm Construction's estimate stood out as being much more budget-friendly while still delivering top-notch quality. The team was super professional, the work was solid, and we couldn’t be happier with the results. If you’re in the market for reliable construction work that won’t empty your wallet, these are definitely the folks to call!

My kitchen met and exceeded my expectations. It was a pleasure working with everyone involved, from the removal of the old kitchen to the installation. I highly recommend Palm Construction.

After a bad experience with another contractor, we were nervous about undertaking our kitchen remodel. But this team changed our perspective completely. They were very fast and professional I recommend them 100%