HVAC reviews in Federal Way, Washington

Jake and Vladimir do excellent work. I called them as I needed to upgrade my furnace and I was not disappointed at all! The instalation went very smoothly from start to finish and their craftsmanship is phenomenal! I would highly recommend their services!

Zoltan was incredibly professional and efficient in troubleshooting and fixing my HVAC system. I especially appreciated his timeliness and his explanation on why the furnace wouldn't work.

I'm really pleased with my service would recommend them to anyone in need of HVAC repair or maintenance.

Vlad came out to do preventative maintenance on our very old heating furnace, he was very kind, efficient and kept us informed of everything he was doing. He educated us on how to maintain it clean and also gave us offers for future installation on a better and new heater/AC . I highly recommend them! Vlad was great !

My furnace went out and Vlad was the technician assigned to my issue. He showed up as scheduled and quickly got to work on my furnace. Vlad was very professional and also personable. My furnace was up and running in no time. I've had a very positive experience with Varsity. I would confidently recommend to others.

We had Varsity Heating and Cooling help install a new Day & Night heat pump in our home in Federal Way and the whole experience was amazing. From our initial interaction with Jake to the installation with Vlad and team, everything was seamless and easy. The system runs quietly and has already made a noticeable difference in our energy bill. They walked us through how everything works and made sure we were comfortable before wrapping up. If you’re in Federal Way and looking for an amazing HVAC company, I would definitely recommend Varsity Heating and Cooling!

We had a fantastic experience with Varsity Heating for our furnace and heat pump installation. Vlad and Zoltan were outstanding—professional, knowledgeable, and incredibly thorough from start to finish. They took the time to explain everything clearly, answered all our questions, and made sure the installation was done perfectly. The work was clean, efficient, and on schedule, and the system is running great. It’s rare to find a team that combines skill, honesty, and great customer service like this. Highly recommend Varsity Heating, and especially Vlad and Zoltan!

I just replaced my furnace and added a heat pump outdoor unit through Varsity Heating and Cooling. I was extremely impressed and happy with Zoltan, Oleg, and Vlad who came out to install the new system. Their professionalism, dedication and craftsmanship shows in the quality of work that they did for me. I would highly recommend them for any HVAC related projects!

The moment they arrived, I felt relieved. My A/C was fixed swiftly and professionally!

After a smooth 45-minute installation, our new thermostat works like a charm. The technician’s expertise and friendly demeanor made the whole process seamless and enjoyable.

After a quick consultation, the team installed my AC efficiently. They arrived on schedule and left everything spotless. Highly recommend!

We had northwest expert heating put in a mini split in our playroom addition in the house. The crew did a great job from start to finish. Rod did the electrical part of the work, and he did a great job and in a very fast time. Also Bryce, did the installation part of the mini split, he did a great job and explained everything and cleaned up well. Thank you guys for the great work!

Nathan Young performed a great job today 👏🏾 👍🏽 🙌🏾 👌🏾 on my furnace tune-up. Very detailed, great communication and super professional. And also gave awesome recommendations that I will be following up on in the coming months 😀

Northwest Expert Heating and Cooling were referred to me. What a wonderful job Chris did. I got a new Armana furnace with a very well priced point. Great customer service and on-time service. My other furnace was 19 years old. I'll be referring you to my friends and family.

Nathan came out today and got our AC up and running. He was kind, patient, and told us about all of our options. We went with a fix and my house is so nice and cool. Great experience and would recommend this company to others.

We can't express enough our thanks to Northwest Expert Heating & Cooling for their prompt and professional service. Our furnace and heat pump were due for a tune-up. We had been having some questions about the thermostat registering indoor temperature correctly and even had started to use the non-programable setting to get a more steady supply of heat to our home. Glen was the first to visit. Very professional and focused, he set us at ease with his easy going manner, listened to our concerns, checked everything out and made an adjustment to the temperature setting on the thermostat. He restarted the system and everything seemed to be working. We were all satisfied with his work and explanations and, since it was now dark and at the end of his workday, he went on his way. About an hour afterwards, we realized the heat pump was not putting out heat, though the thermostat said it was engaged and the fan was working. We manually engaged the furnace (EM Heat) and had heat for the night. We called the next morning to report what had transpired and they assured us that they would have someone out that day. Beau (and Charlie) showed up and diagnosed, after some time, that the fault lay in the thermostat (although reading in operation, the signal in fact was not being sent to the outdoor unit). They replaced it and all is well.

We were impressed with everyone who came out, and with the staff who took our calls as it seemed they all had our best interest at heart: to have heat during this cold season; and, that they be known as a company of high integrity from the office to field technicians. They have engendered in us a trust in their ability to respond and serve with the highest integrity. And on this day of Thanksgiving, we are grateful we have heat and highly recommend this company.

Nice people but couldn't figure out how to fix the drain from my A/C system (which they had installed) and tore up my floor and put a hole in a wall in the process. Also were supposed to get back to me about how to fix my float valve which is currently dangling outside the unit with the front panel off. Never heard back after multiple attempts to contact.

We had 2 mini split systems installed recently to finish out summer with a more efficient cooling system and be ahead of the cold season with a more reliable heat source ( our previous source was a janky ventless gas fireplace) . So far we couldnt be happier. The cooling systems are fantastic. The 2 work very well together at keeping the whole house nice and cool on these hot days. The install was relatively quick but thorough. They ran the systems for about 30 minutes to make sure everything worked as intended. One of the technicians, Ian answered what few questions we had and made sure we knew how to operate our new setup. They cleaned up the site as they went. Great service, highly recommend.

Northwest Expert Heating is the best and most reasonable heating cooling company I have ever worked with. From sales through implementation of project, everything was expertly handled. Nathan in sales, was thorough on exactly how the heat pump system works, including how the thermostat works (which we video and use). Julie, Amanda & Emily (office personnel) are very friendly and a pleasure to work with. Overall a 10+ company.

I highly recommend using this HVAC company. Excellent service from receiving the marketing material in the mail, all the way through the installation of our new Amana (very quiet and efficient heat pump with wifi smart thermostat) and our air new air handler and custom duct work, electrical panel upgrade and custom drainage. Installation began only 2 days after receiving the on site same day estimate from Christopher who just happens to be their extremely knowledgeable G.M. and the entire project only took a day and a few hours to complete from a well choreographed install. Extremely professional installers and electrician and the front office ladies handling the scheduling and credit & new customer set up. I will use this company in the future and refer them to anyone needing HVAC work. Looking forward to the much lower heating bills compared to the old oil furnace that they dismantled and hauled away and nice cool summers.

Nathan was very professional and worked quickly to diagnose and correct the issue with my furnace.
I am a happy and warm again customer. 😊

From the beginning I call you guys come and know the system is old and expired the warranty. You guys give us a price fair and affordable compare with other companies. You guys get the job done right away. Very professional service and very friendly all of you guys
We will keep your service anytime or any of our projects
Thank you
Avai Latavao