House Cleaning reviews in Kent, Washington
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Extremely fast and reliable service for a great price. Gustavo, Eudin and the team were able to identify some issues and work through them all on the same day of install! I can't imagine a better gutter installer and servicer in the greater Puget Sound area.
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Great service! Texted me when on the way. Perfectly clean truck! Crew professional and Safe! Cleaned everything up! Im happy! No more ladders and its cheap!
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The two that came were very well equipped (all had safety harnesses, etc.) to clean the gutters), pressure wash the gutters, and haul away the debris.
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After multiple calls of trying to get my gutters cleaned and being told that I was setup for next available. I waited 3.5 weekS and they never cleaned my gutters. I would never go back or recommend them.
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The two workers arrived on perfect timing and did an amazing job. Shaqis has amazing communication skills, I asked if he could take a before and after picture as I am not able to get on the roof to see for myself and I was extremely pleased with the results! He even showed and explained other problems I didn’t know I had with my gutters and roof, I will definitely be booking with this team again soon for these issues!
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They always come on the schedule time they do their job and consistent. They clean my roof they clean my gutters. What can I say? They’re pretty good.
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Terrible customer service and scheduling. Never show up when they say they will. They installed new gutters 2 years ago. When they finally came out to clean them this summer they told me the gutter pitch was off and needed to be corrected. They've been cleaning them for over a year and either the pitch has been fine or they never noticed it. I called and told Neds THEY installed the gutters last year and if the pitch was off it was their fault. They agreed and said they would be out within a month to fix them. They never showed up. I called again and they guaranteed they were coming within the next 3 days. That was two weeks ago. I'm done. I question if the pitch is really off. Avoid this company at all costs.
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Excellent pricing, many color options. Met all agreements for arrival times. Nice crew. Completed work beautifully & on time.
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This is the second time I’ve used Neds for gutter cleaning and moss removal. They did a great job both times. This year there was no moss to remove. I had the gutters cleaned and I got the same gentleman from last year Mr. Shaquis Evans very professional and love his attitude to get the work done. I will be using Neds from now on and hopefully will see Mr.Evans and his team again thank you for your hard work and amazing communication!
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No waiting for someone to show up with a sales pitch, they did it over the phone. Came out, knocked it out and done. And actually a very good price. Really good job also. I don't do reviews, they were worth doing a review.
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I had used their services in 2025. I don't remember signing up for an annual service.
In 2026, they came to my house, cleaned the dyrer vent and charged me for it. This happened while we were out of town. No prior communication was sent by them. -
They did such a great job! Very thorough and efficient use of their time, so polite and respectful. I think they went above and beyond with their work.
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The technicians did a great job on cleaning my gutters. They were very polite. The price was also very reasonable.
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I had a repair and a cleaning from Ned’s crew and they did an excellent job. They fixed all the loose nails and straps, cleaned out the gunk and checked everything over. Highly recommend
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Excellent experience with the gutter cleaning crew. Hunter and his crew arrived on time, were efficient and friendly while cleaning our gutters. Hunter is a great representative for the company and a pleasure to meet.
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This company showed up without notification and did a clean and zinc service after it had been cancelled the previous year. They billed and debited my card on file. After a very combative phone conversation with customer service in which they should have apologized and reimbursed me they said they would investigate. I would give them 0 stars if I could. A dishonest company that seeks to take advantage of customers.
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Quick and friendly consult, fair bids right over the phone, quality construction/materials, and fast install. The only thing to keep me from giving five stars was a longer than anticipated lead time. Was told 7-10 business days, turned into 2 weeks and no one called to tell me.
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This is one of those private equity owned home services companies. They do slapdash work. Sprayed dirt & mud all over the siding during their gutter cleaning. Not worth the hassle of having them come back. Would not recommend.
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I called Ned Stevens about cleaning off my roof and cleaning my gutters ...I also asked about gutter guards(screens) that keep out any debris.. I met with Gustavo and explained to him I have high expectations.Gustavo assured me that I would be happy and the crew would fulfill my expectations. Im extremely happy and
I've been a general contractor since 1986 .. I give my customers the best
I'm going to hire Ned Steven's again for roof and gutter cleaning , and to install gutter guards for my customers.
I'm looking forward to meeting up with Gustavo again... -
I did cancel my my service last year, and this year I have no idea why they send me a new invoice, they didn't give any notice at all. just want to keep charing you and I have no idea what they have done to my rental property...
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Great job cleaning windows and skylights! Two man crew led by Daniel, did an excellent job. Wish they could give a two hour window block, instead I was told all day block with a one-hour notice. Otherwise it would be a five star review.
**UPDATE** It has been a disaster since the first service. Broken screens, damaged property, left dirty windows, urinating in my backyard(recorded on home security camera.)
**Ned Stevens representative revised the total based on screen damages and apologized for employee conduct to our satisfaction. We consider the matter resolved. **