Home Services reviews in Lakewood, Washington

4.6 based on 409 reviews Back to the listing
    1

    WALKED OUT after 3 minutes when I asked basic questions about materials and drainage.

    Hiring Alex? Perfect if you like paying blindly and expect zero communication about your project. Avoid if you want involvement in your own landscaping project.

    Within minutes of meeting us, he became condescending when I asked about wood rot prevention—then left when I wanted details on gravel types and his process.

    Talent means nothing when contractors abandon projects over basic homeowner questions.

    Edit: Alex, in your haste to respond, you failed to realize this is her husband. Your response is difficult to understand and confirms my initial review.
    We provided detailed project information the day before our consultation, which you reviewed and agreed to discuss. Yet you walked out after 3 minutes when I asked basic questions about materials and drainage. Your erratic behavior in our home caused my wife genuine fear for her safety while she was alone with you.
    You lost two potential clients today - our neighbor also witnessed your unprofessional conduct. Professional contractors welcome detailed discussions, especially when they’ve already reviewed the project details. They also do not make women feel unsafe in their own homes.

    5

    We want to give a huge shout out to Alex and Joan for the highly skilled, top-quality craftmanship, including their attention to detail, perfection and care. Alex and Joan were very organized, efficient, responsible, polite, and respectful. Alex and Joan created an outdoor space of our dreams--on budget (with a 10% Military discount), access to us throughout and always asked if we had any questions, lifetime warranrty, debris clean up and removal daily--along with no stress!!! We already have our next job with Alex and Joan on their work calendar. Our experience with Alex and Joan was very enjoyable and our space is enhanced with beauty. Thank you Alex and Joan for your dedicated hard work.

    5

    Alex and team were extremely helpful in helping us fix our irrigation system. They provided multiple options, were extremely flexible, and ensured they checked every part of the install to find the most cost effective solution. We spent less money than originally planned!

    5

    I recently moved into a new home and wanted to transform my backyard. After searching around, I came across Outdoor Works and connected with Alex. From our very first conversation, he was friendly, professional, and attentive. He took the time to understand exactly what I wanted, answered all my questions, and truly listened to my concerns. Alex gave me confidence that the job would be done right—and he absolutely delivered! My backyard looks amazing, and I couldn’t be happier. I will definitely be calling Alex again for future projects and highly recommend him to anyone looking for quality work and excellent service.

    5

    Alex’s Landscaping Outdoor Works LLC exceeded all expectations! From the initial consultation to the final touches, their team was professional, punctual, and incredibly skilled. They transformed our yard into a stunning outdoor space that’s both functional and beautiful. The attention to detail, creative design ideas, and quality craftsmanship truly set them apart. Communication was seamless, and they completed the project on time and within budget. We’ve received countless compliments from neighbors and friends. If you’re looking for reliable, top-tier landscaping services, Alex’s Landscaping Outdoor Works LLC is the one to call. Highly recommended for any outdoor transformation project!

    5

    We have completed three different projects with Outdoor Works, including a patio, gas fire pit, a retaining wall, outdoor lighting, moving a fence, adding a walkway, and adding a parking pad. Everything they do is top notch. Communication is excellent and the work is meticulous. I could flood this review with glamour shots, but instead I am going to share the one little section that brings me joy. OW had to navigate a tight walkway that included a column and an elevation change next to my house. The curve and the slope turned out beautifully. It feels so natural. They took a trouble spot and turned it into one of my favorite details. The OW pride in their work shows in everything they do.

    5

    I had such a great experience working with Alex and his son Jon from Outdoor Works LLC. They built a beautiful patio out of pavers for me and also redid my dog run, including building a new fence. I got several estimates before deciding, and theirs was the most reasonable — and I’m so glad I chose them!

    They were wonderful to work with: kind, pleasant, and very communicative (mostly over text, which made everything super easy). They left my yard in better shape than it was before they started (even the places they weren’t working on) and went above and beyond with their creativity and attention to aesthetics.

    My dog’s love their new play and potty yard!!

    I absolutely love the finished result and will definitely be using them again for future projects. Highly recommend!

    5

    If I could give 10 stars, I would! From start to finish Alex was incredible. I really appreciate how Alex takes into consideration the existing design and colors of the house and uses his many years of experience to create something that adds on to the value of what is already there. He answered all my questions and had lots of great ideas

    This was a complex project, paving over a 20 year old concrete koi pond. He and his son worked quickly but with care and precision. Everyday they went above and beyond. I am blown away by how good it looks and could not be happier!!

    Thank you again Alex. Outdoor works is my go-to now and I Will happily recommend you to all our friends and family!

    5

    I had an amazing experience working with Alex and his team on a recent backyard project. They excavated an area in my yard and created a beautiful, spacious fire pit area that exceeded my expectations. As a last-minute add-on, they also poured some cement, and I truly appreciated their flexibility in accommodating the change.

    Alex was always on time, easy to communicate with, and incredibly attentive throughout the entire process. He consistently checked in to make sure I was happy with each step and welcomed my input, which made the experience feel collaborative and stress-free.

    I’m thrilled with the final result and can’t wait to work with him again on future projects. Highly recommend!

    5

    Alex and his son did an amazing job with our yard! From the initial meeting through the completion of the job, Alex was fantastic in communicating daily updates. They provided irrigation installation, lawn dig up and re-seed, and gravel installation. I couldn’t have been more pleased with the process and the price was beyond reasonable after gaining quotes from various contractors. I will continue to use them for all of my landscaping needs here in Lakewood!

    I plan on continuing to update this with photos as the grass grows, but I wanted to start the review ASAP

    5

    Sheila and I initially contacted Outdoor Works LLC about a sprinkler system. We were tired of having dead grass and an ugly yard. What happened next was a divine intervention. Alex arrived in a truck that listed everything they could do. In that instant, I knew it was time to put our long dormant plan into action. I laid out our ideas to Alex, and never imagined what they would ultimately become. To say that we are happy would be an understatement.

    WE ARE ABSOLUTELY IN LOVE WITH OUR TRANSFORMATION!

    I honestly cannot say enough about Alex and his son Joan. They are a top notch crew. They are timely, professional, courteous, knowledgeable and above all else, respectful of your property and your neighbors. My only regret is that our time has to come to an end. But, if we EVER need anything else, Outdoor Works LLC will be our first call! You should call them too! You will not be disappointed. Thanks again Alex and Joan!

    5

    I can’t say enough good things about Alex and his son’s work. They are very professional, always keeping us in the loop. They offered advice but never pressured us. Our project was extensive and their price was very reasonable. I would definitely recommend them

    5

    We are extremely pleased with our backyard transformation. Everyone at every part of the process was super courteous and thoughtful. All this work happened in less than 4 days. I can’t wait to use this all summer!

    5

    I love my new sprinkler system. It is easy to adjust and beautifully installed. The crew that did the work were efficient and polite. I couldn’t have asked for a better experience.

    5

    Professional company ready to problem
    Solve. Owned had ideas for my project.
    Hard working and professions.

    5

    Replaced lawn and had rhododendrons removed. Professional, fun to work with, reliable and dedicated to details. Couldn’t be a better company or experience.

    5

    Great landscaping design and execution. Good price. Very happy with the year around maintenance and service too. Highly recommend.

    5

    Fabulous company! Hard working, trustworthy, caring, detail oriented team members. I have known and used this company for years.
    Highly recommend!

    5

    What a great company and team. This is the second time using them. Very polite, knowledgeable, friendly, professionals, respectful, responsive, etc. highly recommend.
    Will be using them again on our next project!

    5

    David and his crew came out and removed a large section of our sod in preparation for a garden bed.
    They did quick and neat work, and for a good value!
    I highly recommend them.

    5

    David and team do amazing work. They are great to communicate with and show up on time as promised. I’ve hired them for two projects so far and would definitely recommend them!