Reviews of local pros in Monroe, Washington

I called Gibson this morning with a leak that I needed taken care of, and they graciously worked me in this afternoon. Austyn was professional, knowledgeable, and a delight to work with. Gibson helped us out quickly a few years back and it is good to know that they still have the same great service levels and people.

Austin was professional and friendly. He identified the issue quickly and repaired it.

I am very satisfied and will definitely call Gibson Plumbing again when needed!

I can't stress enough how accommodating, helpful, and responsive Gibson Plumbing has been. I was having issues with an outdoor hydrant that had water pooling around it from underground, and I had a pipe in the shed that only leaked when I turned on the hose faucet. I also had some general maintenance and operations questions about my water filtration and pump system.

After exchanging a few texts, Dan and Austyn came out to diagnose the problems and take note of what parts were needed to fix everything. When it came to the questions I had, they were very patient and took their time explaining how everything worked.

They got back to me with a quote in a couple of days and came out to repair everything the following week. I highly recommend reaching out to Gibson Plumbing for all your plumbing needs. I already have them in mind for a future project!

Dan and Austyn did a great job on my new ADU plumbing project. They had to create plumbing access from the street to my home. It’s been a couple months the job was done and everything is still in working order. I highly recommend hiring them for your plumbing needs. Thank you guys.

Review Title: Excellent Service from Gibson Plumbing!

Rating: ★★★★★ (5/5)

I recently had the pleasure of working with Gibson Plumbing, and I must say, they were nothing short of fantastic! I faced issues regarding a cracked hose bib and needed a pressure reducing valve installed, and they handled it with the utmost professionalism.

Austin, the plumber assigned to my case, was absolutely stellar. His communication was clear, concise, and he was always on hand to answer any questions and concerns I may have had. From the moment he arrived, he was dedicated, focused, and determined to get the job done right.

He provided a swift and detailed estimate that was fair and reasonable. The work Austin carried out was thorough and meticulous; it was clear he took pride in his work, and it showed in the high-quality results.

Gibson Plumbing, and particularly Austin, provided me with a seamless, stress-free experience. They are reliable, efficient, and highly skilled in their craft. It's not always easy to find a service you can trust, but I can confidently say that Gibson Plumbing is one of those rare finds.

I highly recommend Gibson Plumbing for anyone in need of plumbing services. Their professionalism, dedication, and high-quality work are worth every penny. Thank you, Austin and the Gibson Plumbing team, for your exemplary service. I look forward to utilizing your services again in the future.

They replaced my water heater, added a filtration system for the whole house, and re-piped the whole plumbing of the house. Incredible job! It so nice having filtered water throughout the house. Thank you so much!

ProMax made the process of getting a new water heater painless from start to finish! I would recommend them to anyone! Communication is prompt and helpful, they were on time and knew what they were doing, and they left everything cleaner than it was before. Thank you!!

Easy to reach them on the phone, then send two pictures and a few specs. It was for a water heater replacement in a very limited space at one end of a bedroom closet. Got things set up right away for the job. Good communication through the whole process and the work looks great. Thanks

Fantastic experience. Great communication up to my appointment. Arrived on time and the project was completed quickly with very high quality and attention to detail. They replaced the water heater and also upgraded some water shut off valves that I was concerned about. Highly recommended. I have used them at both my house and my condo and they have always done a great job. Highly recommended.

Very professional, arrived within window provided, completed the job to and were able to complete an additional task requested beforehand.

ProMax replaced a section of my home's sewer discharge line that was cracked and leaking into the crawlspace. I was pleased with the quality of the work, their level of professionalism and price.

Initially, I had gotten a quote from Day and Nite plumbing to do the repair. But not only did Day and Nite charge an arm and a leg just to do the quote, but their quote price was really high. In contrast, ProMax didn't charge to come on site and do the quote, and their quote was less than half of Day and Nite's. Not only that, but they got the repair job done in only half a day's work, rather than the full day they initially estimated.

I will definitely be calling ProMax for any future plumbing repairs!

I called Evan to help me with a project where the customer needed a angle stop and fridge water line installed. He was able to fit me in his schedule get the job done when I needed. Communication was Awesome and his work was very professional. Evan and Owen came in and knocked out the project very efficiently.

Would definitely recommend ProMax Water Heaters and Plumbing!

Evan, of ProMax Water Heaters, rendered a service most incomparable in the replacing of my water heater. His craftsmanship and conduct were verily of the highest order, marked by an unwavering adherence to fairness and equity in all dealings. The pricing, most commendably, strayed not a whit from the initial covenant, with nary a thought of overcharge or excess. I do most heartily bestow upon him the highest recommendation, for his work is nigh peerless!

We bought a house with an old sewage ejector pump that we wanted replaced. Via email and some pictures Evan was able to determine what was the best option in dealing with it and gave us an estimate. He was very easy to communicate with via email and text. The day of the install/replacement I had noticed a wet area under our tankless heater. While Evan was there he took care of that for us as well. Evan is easy to talk to, great at explaining things and kept the work area clean. We will definitely be using him again for other plumbing needs.

It was time to replace our water heater and we got a few bids. Evan with Pro Max was by far the best bid as well as the best warranty. Extremely responsive and knowledgeable, great customer service, clean and respectful during installation, great experience overall. I would recommend Pro Max to anybody looking for quality service. Thanks Evan and Owen!

I had an urgent need for new toilet - due a family needing chair height. Evan & Todd worked with me on type & installation within one day. They are just the best & really nice guys!

Excellent company to deal with. We had a water heater failure at the business i manage. They had our water heater replaced within 4 hours of contacting them. excellent service, communication and quality. will be my go to for plumbing repairs.

Evan @ ProMax was fantastic! He identified that my water heater was different - a high efficiency WH. He asked good questions about my home’s hot water needs and then produced multiple options/recommendations. His work and cleanliness were exceptional! We are extremely happy with the results!

Evan and Owen are a pleasure to work with. From my first phone call to my final invoice, each interaction is professional. They installed my new water heater quickly and efficiently, always attentive to details of cleanliness and safety. And I have to mention that their pricing was far better than the big box store, especially considering the personalized service they provide!

posting for my elderly mother:
Promax crew was very professional and kind in answering questions on the phone and then in person. They replaced a water heater and all the valves and hoses. They worked efficiently and finished well on time. The work was carried out meticulously and everything was left clean. Also I'm on the 3rd floor. Promax is friendly, conscientious, and has expert knowledge and experience. Their work is super and I recommend them very highly.

Todd and Evan worked with me to solve an issue of slow hot water delivery to faucets distant from my hot water tank. Evan installed a recirculating pump and pair of bypass valves which solve the problem perfectly. Fast clean work. I couldn't be more pleased with the result.