Reviews of local pros in Pacific, Washington

Frank did a fantastic job! He took the time to really explain what was happening in our tank and the best options for fixing our issue. When we need to pump again will definitely request Frank come back out!

The entire operation was extremely professional. Spoke with a human being the first time I called and every time after that. Prior to the technician coming to the house I got two texts. One with a picture of the technician and then an offer of a free plumbing inspection in the home. The technician was very professional. I found their prices to be comparable to the other company like them in Gig Harbor. A pleasure to work with.

Mike showed up @ around 2 pm although I had only called in the mid morning and the appointment was for between noon and 5 pm.
Mike had everything he needed with him. He was careful to protect the walls and floor from any contamination(plumbing can be dirty business when attempted by the wrong individual.). He worked quickly and efficiently to do the job, did an excellent job of cleanup after himself, and did it all with a great attitude and a friendly demeanor.
Will definitely use Flowhawks again if need be.
Thanks again Mike, we love plumbing that works.

Ryan Schneider was the 2nd service tech we had on the day we had our initial issue. He was amazing! Not only did he do a thorough check of our lines to see EXACTLY what was going on, but he also made sure he spoke to someone on site to explain the issues and what would need to be done and why. Also all invoices that were submit this time were very specific and correlated correctly with the work done

After initially awaiting service the first night, John arrived the next day, diagnosed what was needed and set to work. He let me observe and learn about my septic system as he proceeded, and never lost his cool when the job got difficult. He was tenacious and determined to solve the problem.

John treated the whole job as if the customer, was the most important part of the equation. I would recommend him to anyone wanting service from an employee who derives pleasure out of making customers happy.

Trey did a great job for us. After a back up in our system he was able to respond the next morning. He explained everything, shared what the problem was and got everything working again. We have used flohawks for years and highly recommend them.

FloHawks and specifically, Jesse Marco, are exceptional. I was able to get my clogged shower serviced on the same day I called in for help. If you're able to get Jesse, you will not be disappointed. He was transparent about the pricing structure, swift, and extremely personable. If/when I need any plumbing assistance in the future, I will seek out FloHawks and more importantly, Jesse.

Todd was patient and professional even though our family was a little freaked out about the drains backing up.. he thoughtfully explained everything that went wrong with our septic line and determined the extent of the problem quickly, then resolved it. I highly recommend his services and we will be contacting him for future maintenance. We had used another company in the past but we are sold on the personal touch we got with flowhaks.

Will arrived on time and was ready to start as soon as I showed him the problem and explained what I needed. He took the time to explain to me the options he was going to go thru, starting with the easiest and most cost effective (which turned out to be pretty much what the fix was) thru the most time consuming and expensive repair. I really liked Will's professionalism, expertise (he gave me a good tip when turning on the water main after the repair was finished) and people skills. Will is a great representative for FloHawks!

Frank from FloHawks did such a great job I almost wish we needed to pump our septic tank more often. Arrived early with a smile on his face, great with my kids and dog and did an outstanding job. 100% recommend

Great service, knowledge and very friendly. He represents Flohawks" years of reputation-building. Thank you for sending him to oversee my septic system. He worked late into the evening while the rain began. You have a GREAT employee!

Anthony was fantastic. We had a few surprises on the job and it took longer than either of us thought, but Anthony took his time, did an excellent job and communicated the whole project. We have used FloHawks since we opened and will continue to use them.

Shaun was extremely professional and efficient, and went above and beyond the call of duty in assisting us. Great customer service - I would recommend him to anyone.

Plus it was impossible to tell where he had dug up our yard - seriously.

In addition, we had further problems that Shaun investigated, and made thorough notes so that subsequent technicians would have a complete picture of the next round of work needed. Couldn't have asked for more or better!

Very disappointed. Had our water heater leaking, contacted Flohawks and set up an appointment from 12-4. No one ever called, called a few times during the day and was told I would be contacted shortly. Finally called again at 4 and they put me through to someone who was not helpful. No once did anything to help or make it right. Do better.

The technician that came to empty my septic tank (Michael) was nice and friendly. Hey inspect all off the plumbing fixture's in the house. After that he got to work emptying the septic tank. Happy with how fast I was able to get the appointment done, call at 9 AM and have the tank empty by 12PM. Really happy with the service.

I recommend FloHawks because they provide outstanding customer service. They really work with your schedule. Nate, the service person was very friendly and progressional. More representative needs to be like that young man. Keep up the good work FloHawks Plumbing and Septic Company. Your service was very flexible! And I appreciate your great customer service. v/r, Carolyn Lester

Fast service, excellent customer service! Craig was genuinely concerned with our problem and explained our options very clearly. I highly recommend using FloHawks!

Used FloHawks again, same as last time. Excellent customer service! Michael was very professional and had a great attitude.

I live out of state and hired FloHawks to do a cleaning and inspection of my septic system at my house in Tacoma. Everyone I have talked to there has been wonderful from Brie in the office to Mark in the field. Service was quick and professional. Mark kept in touch with me on the phone as things progressed. I greatly appreciated the open communication. Everything was explained clearly. I couldn’t ask for better service. I highly recommend FloHawks and will definitely use them again in the future.

I'm very very pleased with FloHawks and their worker Ethan. He verbalized every step for understanding and proceeded with top notch work. The level of skills and time management utilized reveals loyalty and honesty for their customers. This is truly a company to TRUST. I've used them twice and will always be my only choice and highly recommended.

Blocked kitchen sink drain. Tried to fix myself. Blockage wouldn’t budge.

They were at my house in two hours.

Lightening fast response. Super professional. Honest up front pricing. No surprises. Highly recommend. Thank you for helping us get our house working again!

Awesome service. Cannot say enough good things. Called in the morning with septic trouble and wanted the tank pumped. The lady was very nice and reassuring, said they could do it today. Mark got here less than 2 hours later. We talked about the issue and he got to work. Pumped the tank and checked everything before he left. One of the nicest service people I have ever worked with. He did an amazing job.