Landscaping reviews in Puyallup, Washington

We found the employees to be very helpful in providing information to each of our questions and directing us to the right department or personnel. It was only when we spoke with the customer service representative that we were disappointed. She did not treat us as if our problems were her priority, taking a sip of her drink before assisting us. She also openly criticized her fellow employees for not knowing procedure when referring us to her department. All other parts of our visit, and interactions with employees, were very pleasant.

Great garden center. Employees are friendly and helpful. This place is HUGE! I was able to get several plants and containers that I'd been looking for and the nice big flower pots were much cheaper than Home Depot. They also have pickup! Wish I had more time to browse in there but my friend said 2 hours were enough-lol. Handicapped accessible entrance and parking.

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Everything is way too expensive this year.

Great service. Prices are okay

Out of stock. Web said 200 in stock but none in store

Once u find someone, they r rude and treat u like your inconveniencing them.

They have a very Offensive Loud Audio Playback directed at their Customers warning them to Keep away from their Gardening Entrance.
Why? I don't know, but it is Offensivly Directed at their Custumers

Love Home Depot, but, there should be small stacks of carts in strategic places, not just out front...loaded up on plants and couldn't find a cart anywhere - if people have to walk outside to get a cart, they just might keep walking...carts should be at the ready to capitalize on that impulse buy!!

30k spent at homedepot on my proX account. Ordered an appliance package they sent me a damaged Range and they proceeded to tell me I have to take it to Lacey store, even though I confirmed 2 different times that any store would take it calling corporate and they left notes on the order number. They refused my contracts and cost me an additional 3 hours pay to my contractor ($400)...

HEY HOMEDEPOT! LETS SEE WHAT HAPPENS WHEN I POST THIS TO SOCIAL MEDIA WITH OUR HUGE FOLLOWING.

You send me a damaged good and then refuse to take it back....smh

Matt Lockaby & Marcus exceed expectations at every opportunity. The team of local service providers at TruGreen ChemLawn in Western Washington listen well, & always go the extra mile to drive customer satisfaction to new heights. Service like theirs is so very hard to find these days in most businesses. Recognize & reward them for building business while you still can!

Trugreen is horrible! They have a misleading contract and fail to deliver on promises. Last year, I had a bad experience with them. Despite my contract starting in February, they charged me $108.80 for one treatment in January which I didn't ask for. The weather is too cold for any treatment. When I complained, they stated the contract only includes 9 treatments. Their services are supposed to include aeration, fertilization, and prevention of weeds and moss. However, they barely did anything and didn't aerate. The result was weeds everywhere and yellow and brown grass patches covering a quarter of my 0.76-acre lawn. They only did some work on the front lawn and abandoned the side and back lawn. The lawn didn't look like it used to be! I prefer to do it myself. It's ridiculous! Save your money and hire a local contractor.

Nathaniel was awesome. He was very friendly, professional, and knowledgeable. He gave advice on how to best leverage the services as well as tips on how to produce optimal results for my yard. Would 10/10 recommend!

Received lawn care service from Henry! Professional and very polite! Henry took the time to update me on current issues he observed on our lawn and recommendations to resolve these issues. Very impressed with Henry's service and lawn care knowledge, thanks again Henry!

My lawn was looking brown from the hot summer, but after only a couple of treatments from TruGreen it bounced back. Looks full and green!

My grass has never looked this green or lush. I had my doubts that my grass would ever look good, but TruGreen has made that happen. I'm so happy that I decided to use their service.

Fast, courteous, knowledgeable, Professional Service done with a smile!
My Service technician was a pleasure to do business with and as the (Face) of the company to its clients I couldn’t have asked for a nicer, or better experience!
Don E.

Joseph was VERY helpful as we walked through my yard while addressing my questions about some trouble spots. It was easy to make a followup phone call to arrange for some corrective treatments.

I'm satisfied with this company but from the beginning, I requested to have a phone call, text or email to let me know that a technician was coming to service the lawn ahead of time instead of the day of and he/she was on their way. As a disabled and retired veteran with severe PTSD, having a vehicle show up to your property without notice is very triggering and stressful. I did speak to someone and my request was honored but it took a year for me to find a compassionate person to call me when I complained. This service is wonderful but i wish they would have honored it from the beginnings when I asked for it and was told it can be done.

Dakota was extremely friendly and very professional. I asked him advice on the care of our lawn and he was very adept at advising what was the best product to apply to or grass. I really appreciate his knowledge and willingness to help.

This place is TERRIBLE! We prepaid for a certain number of treatments for our lawn care over $650. 1. They never called or notified us when they were coming even though we repeatedly asked.
2. They repeatedly lied and said they provided service and or were unable to provide service. One time they came and did not know my son was here, they knocked on the door but by the time he could get to the door, they were already gone all they had done was put a sign in the yard saying “treated” and left. Another time they said we had construction crews at our how’s so they couldn’t provide service (we have NEVER HAD construction crews at our house.
3. They repeatedly sent the wrong person to our house that was not qualified to do the actual treatment that we paid for, so we had to keep rescheduling for the right person.
4. They pulled a large truck into our driveway breaking the mirror on our RV. We reported it to them several times, via voice and email, they asked for pictures and then never responded back.
5. We prepaid for our service, yet we keep getting bills and now a collection agency calling saying we owe $37. We asked customer service what the bill was for, all she could tell us was for a service we didn’t pay for…
This company is awful!

Neil Bowman did a great job when he applied the liquid barrier for pest control around our property. Have never been disappointed with this service.