General Contractor reviews in Seattle, Washington

4.5 based on 330 reviews Back to the listing
    5

    If you want it done right, STS is your crew. Whatever the scope, they have the expertise to handle it. If it’s damage to your home, they fix things up as though it had never happened. If it’s a remodel, STS has the most experienced and professional craftsman you’ll ever find. STS really prides themselves on getting things done right. I’ve appreciated all the work they’ve done for me, and I’m sure to call on them in the future.

    1

    STS construction has been working on a project in the Queen Anne area for almost an entire year, taking up roughly 12-15 parking spaces with absolutely no consideration for said people that live in the neighborhood. First, they made their no parking signs no parking, 24 hours a day, M-S. They go home between 3-5pm and do not work on Saturdays. 2nd, they have had no parking signs up for almost entire months when they don't do any work. 3rd, I have come home at least half a dozen times to 0 parking spots because their work trucks are parked in regular plapots, while their reserved parking spaces are available, they just don't move their trucks. I understand that you you have contracts and jobs to complete, but you can be going about it in a completely different way and can have at least a little consideration for your temporary neighbors. This is also on the people whose house they're working on but the rich folks already don't care about the middle class people in the neighborhood, so this really doesn't help. I don't believe in writing bad reviews but I am sick and tired of STS working in our neighborhood and having absolutely no regard or consideration for anybody but the people whose house they're working on.

    5

    We hired STS to do a major repair on our home (replacing the cracked foundation of our two-story house). The work required them to coordinate with our architect, designer, structural engineers, geotechnical engineers, and support piling specialists. We also decided to do some light remodeling and updating while the house was under construction. Our STS project manager (Jay) and site lead (Enrique) were fantastic to work with, answering our many questions and making sure to check in with us before proceeding on anything that came up anew. The on-site team was very flexible and helped us to create new storage space and improve interior spaces during the build. The plumbers, electricians, and other pros employed with STS were all great to work with. Everyone was respectful of the home and property. We have already, and will continue to, recommend STS!

    5

    STS Construction is a highly professional, reliable, and easy-to-work-with contractor. As the president of our HOA, I monitored STS as they replaced the siding and windows on two sides of each of 6 buildings. The year-long, $1 million project went far more smoothly than we had imagined possible. The workers were friendly, accommodating, and most of all, competent craftsmen. The project was very well managed; the site manager kept us up-to-date on the progress and on any issues that arose. So, when my wife and I wanted to renovate our condominium, we went with the residential division of STS and, again, had the same, great experience. STS takes care of its employees, and it shows in terms of low turn-over and in the quality and skill of the workmen they hire. Their attention to detail, explanations about what they were doing and needed to be done, and their willingness to go the extra mile was impressive. We got what we paid for and more. I highly recommend considering STS for any residential construction project.

    Tom Lang
    Seattle, WA

    5

    We have used STS for 15 years as our go to company for remodeling, emergencies, and various condo construction projects. Clint and his staff have always reacted quickly to emergency situations and been very accommodating to resident needs. Their work is always very professional and of high quality. I highly recommend STS.

    5

    When we took possession of our home in Seattle, we realized that the sellers had done us a "favor" by painting swatches around the holes where pictures had been hung - in a different color. It looked like our walls had measles. Every. Single. Wall.
    And our furniture was expected to arrive on Monday.
    Clint came to give us an estimate on Friday, helped us choose a paint color, and had a crew on site at 6:45 am on Saturday. Their preparation was painstaking and meticulous and, although they worked quickly, they cut no corners. They were able to finish the entire house in about ten hours - just in time for the furniture to arrive.
    They were also very accommodating about our two traumatized cats who were still recovering from their first plane ride,
    We cannot recommend them more highly.
    Thanks, guys.

    5

    We hired STS to lay tile for our kitchen floor and we couldn’t be happier. They did an impeccable job. The grouting was masterful and recommended an epoxy grout, which takes more skill as it sets fast, but its stain resistant and more durable than normal grout. They also identified that our floor sloped in places and adjusted for those so the floor was properly level. The team who did the work was also friendly, on time, and attentive to our preferences. We plan to hire them again for a bigger project in the future.

    5

    After 17 years of consistently exceptional service, I can wholeheartedly recommend STS as the premier general contractor. Their professionalism, expertise, and unwavering commitment to quality have made every project a resounding success. From initial planning to final touches, their team is communicative, efficient, and truly dedicated to exceeding expectations. If you're looking for a reliable and outstanding partner for your construction needs, look no further than STS Construction, AKA (Setting The Standard)!!

    5

    We worked with STS to do a full gut remodel of our house and would recommend them highly for anyone looking to build, remodel or even take care of small projects. The best parts of working with them include:
    -They were honest with us up front about all quoted work, which made things clear if we wanted something changed during the process.
    -They have excellent builders and craftsmen on the team and didn't outsource their trades. All millwork, metal railings and low-volt were custom for our project and it turned out great.
    -Last - and don't underestimate this when deciding on a contractor - they had excellent project managers. I've worked with project managers across a number of different industries and it's easy to tell when a project manager knows what they're doing versus someone that just gets thrown into the role by their company. STS has great project managers.

    5

    STS recently remodelled our bathroom and we are extremely pleased with the final outcome. Our Magnolia home is 85 years old and the downstairs bathroom presented multiple challenges including underground plumbing / window relocation. Throughout the entire process their team exhibited exceptional workmanship. They handled our home with the utmost care and respect, which is a huge priority for us. The most impressive thing is that STS was able to come up with effective solutions to any challenges that arose during the project. The project went smoothly and our bathroom is beautiful. We strongly recommend STS for any home project.

    5

    STS helped us with an extensive remodel of our home. What started out as a conversation about new windows morphed into windows, doors, kitchen, bathrooms, ... everything. The quality of work is absolutely fantastic. The project was one month longer than expected, but they were great about communication and frankly was due to changes that we made regarding the scope of the project. The sub-contractors used were wonderful also.

    Probably most importantly, it really felt like they cared about the project. Everyone from the site manager down to the painter had massive pride of ownership over their work - and it shows. It's really fun as the owner to see someone excited to show you the work they have done on your home. Their excitement helps you stay excited - even as you're dealing with the inevitable frustrations that come along with a huge project.

    I've worked with STS in the past on another home, but for a smaller project. They were great then, and they were great again with this much larger undertaking.

    5

    STS Construction is the gold standard for how a construction firm should behave. Consultative, deadline driven and customer-first approach to residential and multi-family project development.

    I completed a sizable home remodel with STS in 2008 and have relied on Craig and team for all my construction needs since including two rental property renovations.

    From the owner, Craig Haveson, to the day-to-day tradesmen, STS has always been responsive and timely providing an end-to-end managed project. I could not more highly recommend STS.

    5

    STS saved our project.

    We went with a Build Design firm for our to-the-studs remodel, but the entire experience of designing and bidding with them felt wrong. It felt like we were paying A+ prices for their B team employees. When it came time to sign for construction, we decided to bid it out to other builders. STS’s bid was by far the most comprehensive and the price was fair. They felt like they had the experience to do the job, and we needed that when our design had shocking code violations that cost tens of thousands to remediate. STS was there every step of the way working with us to fix the issues, get us up to code, and the change order pricing was fair. I couldn’t have asked for anything else.

    We did a massive 9 month project with STS that touched every single part of our house. It was as big as a project can get without full demolition. Our 1919 Craftsman is now a treasure, an incredible house that retains all the character and charm of the original state but with across the board updates. This house will go another 100 years without skipping a beat and we have STS to thank for that.
    We’re going to do more work in the future and we will use STS without reservation. I don’t normally do reviews but STS deserves to have people know our experience. They’re that good.

    5

    As an Interior Designer, I've worked with STS Construction on several residential projects from bathrooms + kitchens to full-house remodels and have enjoyed my experience working with them. They've been communicative, accommodating to scope changes (growing and reducing), and offered helpful solutions when we've encountered unexpected challenges on job sites. I've received repeated positive feedback from clients on STS's work. So when we were ready to start remodeling our home last year, we called STS immediately!

    We had a broken bathroom in dire need of a full gut & redo. Our electrical service was archaic, with an over-stuffed panel and not enough capacity for EV charging and air-conditioning. The rest of of our 1950s home suffered from neglect and poor DIY. As we got more excited about the changes to our home, we imposed several rounds of scope creep, and our project manager was incredibly accommodating and flexible with getting us added on to the schedule.

    The electrical work was complicated by the fact that we had underground power. This made things exponentially more difficult since it required digging, and a more complex set of permits. STS's Electrical Division coordinated the entire process for us: dealing with the City and going through the permitting process, trenching, installing two new panels and a new meter, pouring the new sidewalk as demanded by SDOT, and installing our car charger. We were worried about this given the complexity and number of moving parts, but STS completely owned it and alleviated our concerns.

    I had several difficult design details I wanted which included doing custom mixed tile layouts at the fireplace and in the bathroom. STS was incredibly patient with me as we worked through getting the different colors/sizes of tiles placed exactly where I wanted it. Also, their grout lines and mitered tile corners turned out BEAUTIFULLY! We're very happy with how our project turned out and I'm glad to have had such a wonderful experience throughout the construction process with their highly skilled trades and fantastic customer service from the entire STS team.

    Going through a renovation is a daunting process and having STS on your project will make the process go easier and you don't have to worry! I'm excited to work on the next one with them!

    5

    We were fortunate to use STS for our home renovation. We had a tight timetable and they were the only company we found that could guarantee completion of our project within that timeframe, and they delivered on that promise. Their work was not only efficient, but also of the highest quality. And their communication with us and with our design team was seamless. They were transparent, accurate, and honest with their costs, and they strove to help us find solutions to the inevitable unexpected issues that arise during a project. They were respectful of our space and of our privacy, and always available to answer our questions or concerns. The process could not have gone smoother, and we have continued to use STS for small projects around the house. We cannot recommend STS enough. Thank you!

    5

    I am a kitchen and bath designer for 20 years now and have enjoyed my recent collaboration with STS Construction for our client more than many of my past projects. The thoroughness and attention to details of the team and their attention on honoring the designer's intent has been very gratifying. Overall, we both focused on what is best for the client and achieved that result. I enthusiastically recommend STS for your project!

    5

    We had a fantastic experience on our major home kitchen and bathroom renovation project with STS. Our project came in on time to the *day* our project manager planned, and even came in slightly under budget. Everyone from STS was always accessible, respectful, responsible, and considerate over the course of the five-month project. When issues came up, they always had creative and effective solutions and helped steer us towards the best decision. A few times they redid work that they decided wasn't up to their own standards, even things I hadn't even noticed. They've also followed up with a couple small repairs that came up now that we've lived in the house after the project's done. This was by far the biggest project my family's ever done, and I can't say enough good things about how STS made sure it was successful.

    5

    I recently had the pleasure of working with STS Construction for a residential home project in West Seattle. I must say that my overall experience with them was exceptional. They are a company that takes pride in their work, values customer satisfaction, and consistently delivers top-notch results. If you're considering a construction project, I highly recommend giving STS Construction the opportunity to bring your vision to life. They have the BEST team!

    5

    We hired STS to replace all of the counter tops in out kitchen and three bathrooms, the floor tile in the three bathrooms and a utility room as well as in two showers. Installed new lighting, two custom built cabinets, carpeting and painting of the entire condo. The quality of the work was outstanding. They were excellent at communicating throughout the project and met all of their time commitments. We have total trust in their professionalism and their sincere interest in exceeding expectations of their customers. I highly recommend them for condo remodeling.

    5

    We’ve worked with STS Construction for years across numerous projects, and they consistently deliver. Their team is reliable, knowledgeable, and always ready to help when we need them. Simply put, STS is the best in the West!

    5

    STS Construction Services has performed multiple projects for us and our business over the last 15 years. These projects have ranged from construction of our business headquarters, residential home remodels and various service calls.

    Each project they have completed has been completed well above industry standards. Their staff are very responsive and have never made us feel like anything other than their top priority. The majority of the work on my projects have been self performed by STS and they used very few sub-contractors.

    Our projects have stayed on budget and on time. One facet that we have always been impressed by is the very low turnover rate STS has with their staffing, the amount of institutional knowledge STS possess has always been a value-added facet that makes STS the clear choice for us to use.

    Every time I hear my friends or family talk about their experiences with other contractors, I always seem to find myself wincing.. Save yourself the time and effort and talk with STS as your starting point on your next project.

    I am a very detail-oriented customer with high expectations, STS has never came up shorts in any facet of our business together.

    Highly recommended, 5 stars, A+ company to work with.