Home Services reviews in Seattle, Washington

The Queen Anne Cleaning crew took very good care of my elderly father for the 3 years he lived in Seattle. Not only did they do an excellent job cleaning up after him, but they always treated him with patience, care and respect. They just did an apartment move out clean for us and were thorough and gave us one less thing to worry about! Thank you to the whole team!

I asked them to perform the move in clean, they took their time and had an incredible attention to detail. The house looked great and they even cleaned behind appliances without me asking. I would absolutely use them again. HIGHLY RECOMMEND.

Queen Anne cleaning have been helping our family for over a year now. They’ve seen us through frequent cleaning, expanding family and renovations. With every service, they are communicative and keen eye for detail. They have been diligent in asking about focus areas but also know that we are looking for a general cleaning.

Super happy with Queen Anne Cleaning Seattle. They use eco-friendly products, work fast and efficiently, and my home feels fresh and clean. Highly recommend their professional house cleaning services!

QAC has been very responsive in setting up cleaning and my first deep clean was impressive. My glass tile shower shined like it was brand new. I’m very impressed and excited to use them on a regular basis.

Great local cleaning service in Queen Anne and nearby neighborhoods in Seattle.
Always does a great job, shows up on time, and keeps everything very clean, organized, and spotless.
I would definitely recommend Queen Anne Cleaning Services for anyone looking for cleaning services in Seattle.

Queen Anne Cleaning is reliable, thorough and always professional! I've been relying on them for months and I've never been let down! I have zero complaints from start to finish, administrative through to execution. Shoutout to Igor, Roxana, Maria and Walber for all being so amazing!!

I would definitely recommend you to get your home, cleaned by green cleaning in Seattle. They were in an out my house looks amazing they did a fantastic job Would love to have them come again will be using the service in the near future.Thanks

"I recently had the pleasure of hiring a company to clean my house, and I couldn't be more satisfied with their service. They use organic cleaning products, which is a big plus for me. The team left my house spotless, and I'm genuinely impressed with the results. I highly recommend them for their eco-friendly approach and thorough cleaning.

Terrible company! Very inconsistent cleaners and strange office staff with sketchy policies. I was never charged for parking during my cleaning visits, then one day I get a charge for $7.25. I debate the charge, they send me to collections, and I pay via collections. Now a YEAR later, I get sent to another collections agency for the same amount! Get it together Green Cleaning Seattle!

This company seemed like the best option in my area- eco friendly products and they seemed to treat their employees well, however I contacted them twice over a period of a couple of weeks for an estimate and never heard back. Despite this I am somehow on their email list and keep receiving emails for money off my next cleaning. Annoying and unprofessional.

We've used this service for over three years now and have never looked back. The office is very responsive to any questions, and the cleaners are professional and friendly. Moreover, we usually get the same cleaner (Michael, who is fantastic), so there's very little need to ramp up new folks on the particulars of our home.

This is the best cleaning service by far in the Seattle area. Used them for my business multiple times and they did a great job. Very prompt and reliable. I highly recommend choosing them.

Christopher and Eli are fantastic! Smart, friendly, quiet, unobtrusive and great results. I love the smell of my house after they leave - the floors are sparkling after their visit and they're very reasonable too. I highly recommend.

I am often skeptical of businesses claiming to be green, but this was the real deal. They were prompt, incredibly courteous and kind, and did a stellar job. I was so happy to see the detail in their deep cleaning. I love that they also cleaned my windows & baseboards. Everything looks great. I will definitely be using them again in the future! My friends and customers so often compliment me on how they appreciate doing business with me and on how clean my home, office, and rentals always look and smell so good every time they come to visit! I then give them a 'clue' and happily let them in on my big 'secret', THANK YOU!!! GREEN CLEANING SEATTLE - OTIUM-MAID SERVICES, 4615 AURORA AVE. N., in SEATTLE. I love you and all that you do to make my friends, business, and my entire life extra-special. May God Bless ALL of You at the Number ONE in my book, natural cleaning service company on the PLANET! GREEN CLEANING SEATTLE - OTIUM-MAID SERVICES, Great Job Everyone, beyond all imagination ~ THE BEST! I give you a 100 percent plus!

My overall customer experience with Green Cleaning is the worst I've had with a service provider. Yes, worse than Comcast.

If you scroll through the one star reviews, you will see that our experience with Green Cleaning is a common one. The cleaning is fine. A bit slow with just one cleaner, but the job was always done well. The cleaners themselves were always nice too. I liked them. I suppose that's why we kept the service for the 18 months we did.

But then we get to the customer service, which as I mentioned above can become off the rails bad. It's the classic "it's fine until something goes wrong" sort of experience. I recall the first scuffle was about billing. Something silly about invoice fees and it being terribly inconvenient for them if we paid by card instead of check.

We moved on, but admittedly kept grumbling about a few ongoing inconveniences. We did our best to be good customers though. We paid on time and were flexible a few times when cleaners had to reschedule for one reason or another. But whenever push came to shove it was clear that this flexibility was not going to be returned.

In fact, as the billing and scheduling practices grew increasingly aggressive, we felt disrespected and exploited.

A few choice examples:
* A cleaner had to cancel due to sickness. No problem, these things happen and we're happy reschedule. Green Cleaning then proceeded to pick a new time on our behalf, and then threatened a cancellation fee when we informed them that we'd be traveling during the new slot. Keep in mind, it was the cleaner who cancelled. We just wanted some say in the new scheduling.
* A cleaner showed up on New Year's Day, our regularly scheduled day, but with zero advance warning that the holiday was still a go. I would have expected a heads up, but you'll find that Green Cleaning only communicates when it benefits them. Frustrating for everyone involved, and certainly some blame on our part, but probably not enough to warrant charging for a full cleaning plus a late fee. Anyway, as we were trying to find a solution, they sent us to collection. With a second late fee added. We finally reached a handshake agreement for a 50% discount to make up for our frustration, and then paid the collection. Not long after payment went through we were informed that there would be no discount after all.

It was really the debt collection that did it. We'd been regularly paying customers for a year and a half at that point, and it was shocking to witness such a disconnect between our history and Green Cleaning's actions. It was nothing new, but it sure does make it clear where you stand.

I suppose there's a bit of "fool me twice, shame on me" in this story. But my loss can be your gain. Steer clear.

Update:
As expected, the owner has responded here. Aggressively, of course. Let's tally the new transgressions since I posted my initial review:
* Revealing private information by mentioning my wife by her full name.
* Misconstruing our 1/1 bill as unpaid. We made the transaction via Paypal on 3/11, a week ago. There is plenty of evidence here to back us up.
* Double-billing us for the 3/12 cleaning. The cleaner, Ryan, and I talked about the check, and I saw him grab it. On top of everything else, and given the timing, I believe this is a retaliatory action because of my negative reviews.

Again, everyone, steer clear.

I had a deep cleaning house cleaning for $350 (900 sq feet) and the house was not deeply cleaned as per the check list provided. When I followed up and provided photos they said they would provide a partial refund and asked if I wanted to re-book a regular cleaning. I have emailed them twice and they have not followed up.

I scheduled service with Green Cleaning Seattle for the very first time after finding them via Google. I am a huge proponent of green cleaning products and services (having once run my own green cleaning business) and was excited to find this company and to use their service.

I was moving and, as a result, was frazzled, and found that I needed to reschedule my appointment due to a series of move-related, last minute changes. When I emailed Green Cleaning Seattle to reschedule, I was confronted with a $50 cancellation fee. This is because I gave them something like 45 hours notice rather than 48 hours notice they request. Keep in mind that I was a first time client who had not previously used their service and who was hoping to reschedule rather than to cancel. In their FAQ, they tout their empathy and understanding of move-related chaos, stating their flexible policies because they get, and I am quoting here, "the chaos involved in moving!", yet they were firm on their $50 cancellation fee, and seemed more than happy to lose the future business as they did not bother to reschedule the appointment as requested, which I found odd.

I would have loved to have been a patron of this business but am now left to pay a $50 fee and to also find a new cleaning service that will work with my altered move schedule.

In short, reschedule or cancel your Green Cleaning Seattle service only very carefully.

We've had their fantastic team cleaning our house for over a year now and each time it is thorough and detailed work. We love our cleaning day, as it sets off the rest of the week for the house feeling refreshed. We're busy with work, school, kids and pets, and they help maintain cleanliness and even sanity ;-).

Iam extremely happy with the cleaning service I got 🙌 thank u Green Cleaning for such an amazing job. Customer service was a great experience with you. Punctuality friendly detail oriented and most importantly Green products 💚only to name a few good things. 💚 🙂

Don't write many reviews but given how happy we are with Green Cleaning felt it worth the time! Alyssa is amazing (prompt, friendly, thorough, etc) and we look forward to seeing her every couple of weeks (and the massive drop in cat hair the day after!) We could not be more satisfied after trying many services - corporate and individuals - and look forward to being customers for years!