Evergreen State Heat & AC

Good morning. And it is a good morning for now I have heat. Your staff is outstanding in every way. On time in a truck that looks immaculate, with a very knowledgeable and professional foreman and staff who showed skill, courtesy, professionalism and helpfulness in every way. They installed my new furnace and showed consideration for all my concerns. They cleaned up and hauled away all debris. Cliff made sure all my questions and concerns were answered. Cliff, Ross and Andrew are a great team and I will recommend your company and service at every opportunity. Garret was thorough in helping me understand my choices when my furnace quit. I appreciate all of the folks on your team Lacey certainly knows what is going on and was very helpful!
Thank you all for a job well done. I am very satisfied.
Jean Walker

For repair, they charge pretty high diagnosis fee ($350+) plus labor and parts if they can fix. We thought this price will come with good value. Not really. The technician was not very confident about the diagnosis but told us he will try to replace one part and see if that works. Their tech went back to order the parts and a week later we were told the part is discontinued. That’s understandable. But then they told us we need to replace the whole thing with an estimate of $18k. No explanation on why our working AC needs to be replaced too. I do not like this approach to sell. So we decide to replace our furnace with another provider.

Evergreen AC saved us! Our AC went out in the peak of a heatwave and they came to the rescue promptly. They staff was all very friendly and efficient. Thank you again to Shelby for getting support out quickly. We will definitely be using them for any future needs!