Reviews of local pros in Spanaway, Washington

On time, professional installed parts, when failed to fix the problem got in touch with warranty section and started replacement process

He was awesome & found out why the icemaker was freezing up.

Very thorough took the time to explain the problem and process

Friendly, competent, efficient.

Charles was great! Very helpful & knowledgeable! Very mannerly!

The gentleman came and fixed my washer in about 5 minutes. It's nice

calm, educated, willing to bend. Worked out great!

My technician "Hunter" always goes above & beyond in professionalism, politeness, caring and is very knowledgeable. He deserves many accolades.
Karen P.....

MIKE IS: ALIVE!! Mike was dead, AND NOW HE'S ALIVE!! Mike's Last Name, IS: Crowwave.. The Sears Technician: AMAR, did an Excellent Repair, Effectively, and Professionally.. PLUS Amar gave us advice on: HOW TO NOT KILL MIKE, again.. Thank YOU, AMAR!!

Brandon arrived on time, was friendly , very thorough and rapidly identified and fixed the problem with our washing machine .

Charles from A & E is amazing. Super informative and professional. Answered all of my questions thoroughly!

The service person that worked on our dryer was friendly and competent. Thanks Sears Repair .

We are happy with the friendliness but washer is not fixed. They replaced the sensor and now the cold water won’t run. We’ll need someone out again ASAP.

He is very professional and efficient while still being helpful and pleasant.
He deserves an extra ⭐✨

He was very good quick to diagnose the problem and fix and was super accommodating with my schedule

Our tech was nice and efficient! He's been out a few times . I wish the whole home coverage was available to us .. im not sure what we will do now

Was very thorough and friendly.

Charles kept me informed on when he was coming and answered all my questions. He was very professional and people friendly. Great service provided.

Terrible service. We paid for the service up front. They came out, miss diagnosed. The problem ordered the wrong parts never showed back up to install 'Em. Finally, 2 months later, they call me and tell me they're ready to come work on it. I canceled the service and got my money back. Fraudulent is what I would have to say.

Raj unfortunately started off the appointment day sharing that he had X amount of stops and it wouldn’t be until about 4-6pm until he made it to the house. That was acceptable, but I asked if he could call the person I left (name & number) in the “Special Instructions” with any further updates since they took the day off work to receive a technician. I was working and could not be the middle man. Imagine my surprise when he called me (not what was requested) minutes before the appointment time needing to cancel and reschedule. He verbally scheduled for the next morning at 9am since he lived 30-45mins from our place and that was the best timeframe he could give. I agreed to that time and someone stayed home again to be able to receive him. Then at 8:20am the next morning I got a call from Amar (totally different person) saying he should be able to make it before noon - I assume my stop got moved to his route either at the behest of Raj or a scheduler/automatic system. I was a bit heated in explaining that my original appointment was yesterday and it has inconvenienced two people by them needing to take time off work. Amar said he would confirm if Raj would actually still be the one to make it out and closer to the agreed upon time. Thankfully Raj showed up (after 9am) and was able to diagnose what was wrong with the oven, but further services were declined. The rating is because technicians should not be scheduled with more than they can handle and they certainly should not be in charge of their own rescheduling if they can’t already keep to their original timeline. I am thankful for the calmness of Amar and his professionalism. It sounds like Raj is a good tech, but not professional and poor at time management.

I just realized he chipped the corner of my dishwasher panel . Never said a word to me. I found the piece on the floor . He was very quick to leave