Reviews of local pros in Spanaway, Washington
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Had devin as a tech and he was great! Checked over all our issues thoroughly, gave us some good advice, and fixed our main issue (an outlet with no power). He was done in 30 minutes!
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Very pleasant and friendly. Came at the appointed time to diagnose water heater issues. Answered questions I had without hesitation. This is a home warranty service, so I have no opinion on cost. I would definitely recommend Mountain plumbing to others.
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Mountain Heating, Plumbing & Electrical delivered excellent service from start to finish. Scheduling was easy, communication was clear, and technician Devin Lott arrived right on time. He was courteous, knowledgeable, and walked me through the issue and options The work was completed efficiently and the area was left spotless. It’s rare to find a company this professional and a tech who genuinely cares about doing the job right. Five stars—will definitely use them again and will be asking for Devin.
Huge thanks to Mountain Heating, Plumbing & Electrical—especially technician Devin Lott—for outstanding, professional service today. Clear communication, quality work, and great care for our home. Highly recommend!
Derick Goraya -
The service we received was amazing. Tai had to troubleshoot several different problems in order to repair our thermostat and he solved all of them. I appreciate his communication regarding when he was on the way and not only his fixing our issues but also how nice he was through the process. Highly recommend!
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I bought a home and had no clue when the last time was that the furnace ran. The furnace had tripped the breaker and it would not reset.. Josh was wonderful. Arrived early and immediately went to work. Very professional. He took the time to explain things to me and made sure to ask if I had any questions. He gave wonderful suggestions and even installed the new thermostat I had bought for me. This job was covered by my home warranty.
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Noah, the technician that stopped by was excellent. I would recommend him and mountain heating and cooling for any heating and AC service call.
He will provide Old Republic home warranty with the required repair /replacement as needed. Waiting for their response. -
Tyler was very efficient and very informative on letting us know what the situation and the problems are with our heating system. He let us know they would do everything they could to get the problem taken care of as soon as possible. Next step is working with the warranty company.
I give him a very high rating and both my wife and I were very impressed. Delightful young man. -
The Service Technician was professional, knowledgeable, prompt, respectful and friendly. He was good about answering questions and explaining things. It was easy to make an appointment.
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The Mountain Heating & Cooling technicians who replaced the aging venting system from my hot water heater and furnace to the outside world, and then returned to make one more fix, were awesome. They were consummate professionals and efficient and price-sensitive, too. I cannot recommend this company highly enough!
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From the moment of scheduling my appointment with Heather on the phone to Josh Technician coming to our home I was impressed. We were having trouble keeping our house heated to the thermostat setting. Josh listened to my concerns, found the outdoor sensor to have been triggering error codes, quickly addressed our heat pump not triggering to on and fixed the flame sensor. He was friendly, efficient, and professional. It was evident he has many years of experience and very knowledgeable. Being new to the PNW, I really appreciated him answering all of my questions and taking the time to show me do's and don'ts with my thermostat in different seasons and ensured I knew where my filters were for exchange, how often, etc. When he found an issue he showed and explained to me not only what he found but the impact, it was or can have, on our system. Excellent trusted and genuine service. Highly recommend. Mountain will be our first call next time. I will praise to family friends and colleagues. THANK YOU
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Before I get to the service, I want to commend their ability to quickly get me on their schedule. They wcame to my house within 48hrs of scheduling the service request.
While at my house the technician wore botties, asked me what was going on, asked many follow on questions prior to performing his diagnosis. I was impressed with his knowledge of ductwork from the ‘90’s. I felt he spent an adequate amount of time explaining to me what was going on and determining a root cause for my issue. He helped me determine possible courses of action! Overall, an excellent job by the Mountain Team! -
Had a great experience with Mountain Heating and Cooling. I believe it was Ty and Noah (sp) that came out on two seperate occasions. Both were fenominal! Me being without knowledge on how furnaces work, they took the time to explain and advise on how to properly help maintain. Blower motor was replaced and now everything is in working order! Yay! Wife will be super happy to have heat back in the house.
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We used our home warranty to have our electric furnace repaired after it started smoking. Scheduling was very easy, communication was excellent as they gave me a 30min heads up before they arrived, and the technician found that a heat strip had burnt out and was out the door in 30min. I appreciate that Mountain Heating got our home warranty to cover the part & ordered it without us having to lift a finger. Would recommend this company!
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Their communication was prompt! I had my service quickly scheduled. They sent texts with reminders and updates about when the electrician would arrive. I appreciated all the communication.
I quickly received a quote for work that I inquired about that was outside of my initial service request. The electrician was very knowledgeable and explained what was going on with the GFI outlet and the circuit breaker. -
I think it was Kyle and David, the technicians that did my work. They were great. Very professional, polite and although it's only been one day excellent craftsmanship. They cleaned up, explained the relevant paperwork and showed me around the system.
Also a mention goes out to Billy, who was our initial contact. Polite, friendly and very thorough in his explanation. So far Great job to all. Thank you.
Furnace, Air conditioner installed. -
The technician Sam, was on time, knowledgeable and friendly. He explained exactly what he was doing and checking in easy to understand lay person terms. He was thorough and professional throughout the visit. Because of Sam, I asked Mountain to give me a quote on more work. He is obviously a good spokesperson for your company. Even though this was a “low cost” service paid for by my home insurance, I was treated as a valued customer.
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Great service from technician Jim, friendly, fast and accurate diagnostic and repair. My only complaint is that it took 4 days after I called AHS my Warranty repair company to get service. Way to long without Hot water! This was the Warranty company's fault and the plumber. I will really consider next time whether to extend or keep AHS home warranty.
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Mountain Plumbers did an exceptional job fixing the leak in our kitchen sink under warranty. The entire process was seamless from start to finish. Communication was outstanding — from the dispatch center to the technician on site. Everyone provided top-tier customer service and made the experience stress-free.
We couldn’t be happier with the quality of work and professionalism shown throughout the job. If we ever have any future plumbing issues or repairs, we will not hesitate to call Mountain Plumbers immediately.
Thank you again for an amazing experience — job well done! -
My home warranty company wouldn't cover my claim and when I called to make sure they were still coming out to fix my drain the price that they quoted me was a fair and reasonable price. The staff was friendly and knowledgeable. Jim was awesome. I have plumbing from haties and he was able to get my drain back up and running in no time. He even replaced the drywall he had to cut out to get to my shower drain. I have had many plumbing companies come out for one thing or another but Jim is the first one to not leave an open hole in the wall.
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I had an excellent experience with Mountain Heating and Cooling through a home warranty service request for an electrical issue at our home. From start to finish, the service was outstanding.
Our technician, Devon, was incredibly friendly, professional, and patient. He took the time to really listen to the full backstory of the problem instead of rushing through the visit, which I truly appreciated. It was clear he cared about understanding the issue correctly so he could fix it properly.
Devon went above and beyond to troubleshoot the problem and make sure everything was working the way it should before he left. His attention to detail and commitment to getting things right made a huge difference.
It’s rare to come across service professionals who combine technical skill with such great customer care. Devon absolutely delivered both. I would highly recommend Mountain Heating and Cooling to anyone needing service, and if you’re lucky enough to get Devon, you’re in great hands.
Thank you again for the excellent service!
The rating for pricing was based on my home warranty deductible. Not the company charges which I will never see.