Reviews of local pros in Spanaway, Washington

Had a noise that keeps being heard at night , we have had multiple agencies out to look at it, city, Pse and gas company. He verified our electrical is good to go. Finally a result was found and it was the neighbor house. Thank you Mountain Heating and cooling!

Mountain Heating & Cooling were out for a HVAC tune-up. Tyler the tech was fast and efficient! He showed me the important info about my furnace. Very personable and professional. (I ran this through my First American Home Warranty so the cost was VERY reasonable, no idea what the actual cost is).

They Scam people!!! We got a new furnace installed in 2021 from them and it was still under manufacturer warranty now. I needed to replace a small part for the furnace and so I contacted them and they confirmed I had the manufacturer warranty and told me $149 for the diagnoses and assured I don’t need to pay anything else, but after their person came and went, they sent me an estimate of $1042 even though it was covered under the warranty !! But then I got it fixed myself with the part being only $140 and I easily fixed myself quickly. They were trying to scam!!!
I need your reply scam people

Mountain Heating & Cooling came to my house via AHW to repair a blown wall plug. The worker was very courteous and knowledgeable. He found and fixed the problem right away. The AHS deductible of $125 paid for the service totally.

Service was assigned by AHS. Mountain made it easy to set the appointment. The service tech arrived within the specified time period. The tech was friendly, courteous and respectful. He performed the service timely and efficiently. He gave a detailed verbal report with what he did and the results. Thank you.

Devin was excellent - he did a very thorough electrical problem investigation & quick fix. Really appreciated that he took the time to explain everything clearly and discussed my options. Wasn't pushy.
You're lucky to have him on the team!
Thanks!

Sam was very good at walking me through the diagnostic process as to why our heat pump may not be defrosting during cold temps. I felt he put in the effort to try to determine what the issues actually are. Parts being ordered. He said he believes the new parts will resolve the issue and will check to verify once installed. Definitely would like Sam to install them.

They showed up in the time window they said they would. They were knowledgeable about my Navien water heater and fast. They also have text reminder for your appointment. Would use again.

Easy to schedule, accommodated my availability, and showed up early on the estimated time window. Technician was friendly and knowledgeable. Good experience overall. My only concern is that his opinion was vastly different from the company who did the tune up and felt there was a leak. I hope Mountain's technician is correct!
EDIT: I just watched the footage from my carport camera and noticed that the technician only removed the side panel while looking for the leak. Not sure if that's standard but I was also told this would take hours and he was here about 20 minutes. Again, I hope he's right that there's no leak but I'm concerned.

Came out for a furnace inspection and educated me on basic maintenance that I can do. Also was able to quiet down some sound and increase air flow. Great guy, very professional. Will definitely use again.

Sam (the technician) is truly great to work with. No nonsense yet very professional. He diagnosed the problem immediately and began the process to repair our unit. I trust his expertise implicitly!
And the office staff is also extremely helpful and courteous. I recommend them highly.

My wall unit heating and air conditioning was plugged up so when I had the air conditioner on, it would not drain. Called the office and spoke to a gal who was absolutely wonderful. I don’t remember her name even though I asked for it twice lol anyways a tech came out named Josh. He was awesome. What a great guy. He is a very Good representative for your company, very friendly and figured the problem out and took care of it. I would definitely recommend this company to anybody and it is a small business and I’m all for that.

Annual gas furnace tuneup: 3rd year in a row I’ve used Mountain. Service guys are always excellent. The scheduling and automated notification is likewise excellent. Highly recommended..

This is my third experience with Mountain Heating and Cooling. The previous two encounters was an electric furnace install and heat-pump install. Both times the company was extremely professional and provided excellent service. This time was for a routine annual service interval. Sam was very thorough and knowledgeable. I would recommend this company to anyone looking for heating/cooling needs. Thanks again for the installs and service.

Excellent Service! Just came out to tell me what was wrong with my furnace. Fourth person ! They all told me different things. Insurance will possibly cover it. Heard a lot of things I’ve never known and this is my fourth house I’ve owned. Nice sales man

I love this company. They are responsive and knowledgeable. They have done a lot of work helping me with my new house and have explained a lot of things. They have been here to assist with home warranty things and have done such a great job that I use them for maintenance now. Such a trustworthy company. I've used them to service my water heater, air ducts, plumbing and electrical issues. Thank you!

I received an appointment and it was within a couple days;I received the communication that technician was on his way And he was very punctual and efficient. He came in, fix the problem and left within 45 minutes. Excellent service

Technician was professional and DID FIND my electrical issue missed by previous home warranty electrical company. Thank you, I now feel safer after seeing actual problem while he was checking and corrected the situation. Devon was a very knowledgeable Technician.
Lindak

We had a number of companies come out to try and fix a faulty thermostat, but everyone of them was perplexed by the wiring. Noah with Mountain came out and new exactly what to do, fixing a bunch if errors that each if the previous technicians had made. He was courteous, professional, and knowledgeable. Highly recommend!

Sam is absolutely amazing. He came out on Christmas Eve when our furnace stopped working, and we honestly can’t thank him enough. It was freezing and we were stressed, but Sam showed up quickly, was professional, kind, and incredibly knowledgeable.

He diagnosed the problem right away, explained everything clearly, and had our heat back on in no time. You can tell he genuinely cares about his customers, not just the job. Giving up time with his own family on a holiday to make sure ours was warm is something we will never forget.

If you’re lucky enough to get Sam as your technician, you’re in great hands. We highly recommend him and will absolutely ask for him again!

The professionals at Mountain Heating and Cooling were fast, friendly, and efficient.
They had my new heat pump and furnace system installed in a day. The new energy efficient system has kept my house toasty warm since installing it right before Christmas.
I haven't gotten my power bill since the installation but the new system is definitely working less to keep my house warm compared to the original furnace that came with my house.
I will definitely hire this company again for any future heating and cooling related needs.