Reviews of local pros in Spanaway, Washington

I can’t say enough great things about this company, they have been a great company to work with on my home. I had my crawl space cleaned and insulated. I believe the techs name was Matt who worked on my project and he’s come out a couple times to fix some issues I had. Absolutely recommend these guys for your duct cleaning and crawl space needs. They also were the best price for what I had done.

Scheduling was quick and efficient. Reminders were helpful with my busy schedule. The techs arrived right on time. They were courteous, easy going, explained exactly what they would be doing and finished the job really fast, included an unscheduled addition of replacing the outside louvered vent. When they finished the duct airflow was increased by 20% and will definitely decrease my dryer runtime; saving me time and money. And when they left... not a spec of lint anywhere. Definitely recommend A+++

Quentin cleaned our dryer vent and did an excellent job! 10 stars Quentin! He explained everything he was going to do and everything he did and cleaned up after the job was completed! What was really nice is that he explained everything so that I understood and showed me parts so that it made since. If you use Capital, Quentin is your guy! Thank you so much Quentin, it was a pleasure to have you in our home!

I had my air ducts cleaned Capitol Duct Cleaning’s tech(s) Daishaun N. And Lucas B. They were a group of young professionals who did an outstanding job. They took the time to explain what they were doing as they worked. I appreciated that as a customer. They were both patient with all my questions. I will definitely use them again. It was a great experience.

The woman at the office that gave me my estimate was incredibly nice and very helpful. Setting up the service was equally pleasant. Dominick was our service tech and he was very polite, friendly, and informative. He informed us at every step how things were going and what the next step would be. Would highly recommend!

I had an excellent experience with Capitol Duct Cleaning! Larry and Q were fantastic—professional, friendly, and extremely thorough. They took the time to explain everything they were doing, showed me before-and-after photos, and made sure the entire system was cleaned perfectly. You can tell they take pride in their work. My home already feels fresher, and the airflow is noticeably better.

I highly recommend Capitol Duct Cleaning, especially if you’re lucky enough to get Larry and Q. Outstanding service from start to finish!

I give them a 5-star--with some reservations.
First, the good: Both Dominick and Quentin, the techs, were great. Very polite and thorough. And Adam, the owner, was very nice and quickly addressed my concerns when the work I expected wasn't done during the first visit.
Now, the not-great: I initially called for professional dryer vent cleaning when I saw lint build-up beyond my lint filter and couldn't reach it with my vacuum. But I quickly learned from the first tech that cleaning from the dryer's lint filter to the wall isn't included in their service. For an industry whose entire existence is based on the threat of dryer lint building up and causing a fire, it's weird to me that this business only addresses PART of the threat. When I spoke with the owner about this, to his credit, he eventually agreed to send a second tech out to provide that service at no extra charge.
The other bad is not that it took 4 business days to get this resolved, as I think that's a pretty reasonable timeframe. No, it's the fact that I've received 3 texts and 1 email since the 1st visit begging for a review. I don't need to be hounded daily (esp before the work is complete) to provide a review. And I don't need to be told that the techs' bonuses depend on getting a five-star review.
In the end, the work was performed well and the price seemed reasonable. But the bumps along the way were annoying.

It's easy to write a 5-star review when everything goes perfectly. Giving a 5-star review when there's a challenge? That's a good company, and that's where I'm at.

In general, every person I've talked to or had out has been kind, courteous, knowledgable and really stepped up. For example, my air return wasn't installed quite right (tract homes), and the tech went and reworked the sheet metal and fixed a problem that was not even theirs. Just free of charge, just pride in work stuff.

Then we all learned that the builder didn't tighten the wires into the control board, so the cleaning vibrated it out and my heat pump went offline. Same time, a burning dust smell in a bathroom kind of lingered (builder left vents open/running during construction.) This time, the head dude himself comes out, they hook it all up, re-clean the entire system for good measure, and my price? Zero. They just did it.

I'll say too, I'm not an HVAC guy but I've worked around construction enough to know when people care, and I'm telling you, these guys are the people you want working on your house.

Excellent service from start to finish. This HVAC company helped with my AC replacement, duct inspection, and thermostat installation. They explained all the options clearly and made sure I understood the long-term benefits of each choice. Very honest and highly skilled heating and cooling professionals.

Woke up to a chilly morning, called them, and the heater was fixed within 3 hours!

From start to finish, the service was excellent. The technician was on time, and his knowledge of HVAC systems was impressive. He explained everything clearly and was very professional. I'm completely satisfied and will use his services again.

Excellant service

Aeesome

Half price of the other guy

Quick reliable organized , and a reasonable price

On time, to the point, clear instructions with follow-on actions, available or makes time for you when others don't.

Helped me step by step over phone to fix my propane stove, at no charge to me

Knew the radiant system, diagnosed problems as they were found, and worked with me to address the necessary repairs. Has the experience you want.

Great company, have been using them for years to keep my gas furnace safe.

This company is terrific! Professional yet friendly and knowledgeable. Very trustworthy.

You guys are awesome, thank you so much for your hard work. Very polite & friendly service, I would recommend Thurman heating & air...