Reviews of local pros in Spanaway, Washington

Called Bill at Thurmans, and he gave me first class service with no delay thank you

Great services had my heat up and running in no time. Highly recommend and will be using again

I had these two nice guys fix my gas stove,WARNING, they didn't know what they were doing, I will never have them back. They deserve a minus 10.

Professional, prompt, and courteous! Fixed the issues, and explained what was wrong in a way tuat was easy to understand. Would definitely recommend!

The most professional servicing I've ever experienced of anything ever, not just doing what's needed but always going the extra mile for myself and my family.

Very professional. Had another company tell me my air conditioner had to be replaced, but they fixed it right away. Nice to see honest contractor.

They offered to come out the same day I called them! Competitively priced and nice people. Licensed/insured/bonded

Guy sounds nice but he never called me back and he never picks up his phone when I called him back. So all in all I can't say that I was happy. Still need that part too!

Has been servicing our heat pump for years, and has done an amazing job every time. Also, some of the best customer service my family has ever experienced.

These guys are honest and dependable. It is refreshing to work with profesionals of this caliber that have good core values. I will definitely use them for all of my heating & cooling needs.

When it seemed like my problem was minor, he talked me through it over the phone, free of charge. I will go to these guys for every furnace problem merely because they're just good and honest!

Thurman's is amazing. Excellent work, extremely professional, and it's a family business. I'll never hire any other heating and air company.

Very honest and compassionate guys. They truly will come in the middle of the night if it is an emergency! Bill is a veteran and owner of this business.

Great Customer Service. I have used Thurman's heating for @ 5 years because they are honest and dependable and believe in great customer service. Thank you for all of your help.
Glenn

Bill was incredible in getting our furnace running again. He was prompt and professional and with 4 cold grandgirls in the house the return of the furnace function was greatly appreciated
Dave

Fantastic service. The first of 7 companies I called that would offer help on information about my furnace over the phone without charging for a technician to come out. Great people offering great service thanks!

Great service, friendly staff, quick response time, and they gave a modest military discount. This was our second time using them and will definitely use them again.

I called late at night because I had an issue with my heating system. The man that answered was very knowledgeable and helped me pinpoint the issue fast. He saved me a lot of time and money!

I called to get an estimate to have a heating duct replaced in my home because one of my foster kids urinated in the vent causing it to smell horrible whenever the heat came on. I was given a quote over the phone and then found I needed a written estimate for the state to pay for the replacement. So I called him back and I asked if he could email me the estimate and I explained why. He told me that was a lot of hoops to jump through and too small of a job to do that with. He did however say that he would do it for the verbally quoted price if I desired. He stated he would only make $50 on the job and jumping through hoops wasn't worth it. I apologize that I am not having everything in my house replaced or it isn't a corporate type of job, but I would think one would be a little kinder to potential customers whether it was a $50 profit or a $5000 profit. I just know this company will never have my business or my recommendation to anyone I know or speak to.

Called Bill after our heat went out during a below freezing winter snow storm in December 2021. Called other places with no luck but Bill answered first call. He had me send him a picture of the furnace and he walked me through the entire process on how to troubleshoot the issue. He saved our family during these freezing temperatures we are in. I cannot thank him enough! I highly recommend Bill!!

So happy!
Our heat pump went out and I had called another company that just never showed up! At 6pm on a Saturday I called Thurman’s since I’m not equipped for 90+ degree weather and there’s an infant in the house. He got to my house 30 minutes after I called him. Was able to fix our heat pump and explain a little about maintenance of it to is. Plus it was extremely affordable! We will be customers for life.