Appliance Repair reviews in Spokane, Washington

Alexander Bice came right on time with an extremely professional and wonderful personality.
He was here to repair our washer and dryer. He took 40 minutes to do what he said would be a 60 minute job. He let us know what he was doing every step of the way.
You can not hire a better or more professional repair service.
I worked at Lowe's Spokane Valley for 10 years and heard Jeffrey's recommended 100% of the time when asked who to call for appliance service.
5 🌟 service
5 🌟 price
5 🌟 service tech

Jeffrey's Appliance Service has been my go to for all things appliance related for 16 years. They have been consistent with their professionalism, knowledge, courteous, and reasonable rates. My latest encounter with Jeffrey's was no different. Rick in particular was outstanding with his expertise, transparency, and willingness to go the extra mile. There's a reason Jeffrey's has such high reviews and have been around for so long. The kind of business and work ethic that we just don't see enough of anymore. Highest recommendation!

This person came to my home without notice. Instead of using the doorbell, he knocked on the door. I rely on a visual alert system that connects to the doorbell, so knocking is not helpful for me. Please learn to use the doorbell, because some people, like me, need it to know someone is at the door.

We have an LG fridge that is 10 years old. The water to the ice maker and dispenser just quit! Call Jeffery’s, they sent Dave. Dave came out to diagnose it, did everything he could without internet. He left, but wasn’t quite done. He called me a short time later and asked if he could come back. Within 5 minutes he was back and randomly some more tests to isolate the problem. Which he did! My wife and I feel Dave went above and beyond with the diagnosis of our old fridge. Who leaves, does research, and then comes back in the same day!? DAVE!!! Although the repairs far exceed what we think the fridge is worth, we wouldn’t have known without the expertise that Dave exhibited!!! Thank you Jeffery’s and thanks Dave for working with us now and in the future!!!! Kevin and Lisa

I had Jeffery Appliance come to repair my washing machine. I had a different company come first and they completed the job, but in a week it was not working so I called and let them know I needed a return service call. They never called. After a week I called them and they said they could not fix and I needed a replacement, however the person who came to do the work never told me I needed a new washer. All of this cost me $450.00 .
Alexander from Jeffery’s Appliance came right away. He found the problem said I needed a replacement part. He ordered the part and came immediately when the part was sent. He just left and my charge was only $330. He was very polite and knowledgeable and I will never use any other Company but Jeffery’s Appliance. I HIGHLY recommend this company if you want great service and. Bang for your buck 🤣👍

We had Dave come and fix our 5 month old kitchen aid dishwasher which had a pump motor that was bad! Was very disappointed with kitchen aid because it was practically new and not even used more than twice a week! BUT then an incredible man by the name of DAVE came through my door with a fantastic personality and ready to get to work after a horrible couple of weeks for me!! He was on time and I felt very confident with his expertise good attitude to attack my job with a SMILE! He was done in no time cleaned up and I had a working dishwasher! I would highly recommend JEFFREYS for all your work! DAVE was FANTASTIC!!! I will never be calling Fred’s service again they wouldn’t even call back and when they finally did under my ONE year warranty They couldn’t even come out for 3 weeks! That’s when I called Jeffrey’s and was glad I did!!!!!

Jeffrey's Appliance Service absolutely deserves five stars and then some. What impressed me most wasn't just the quick diagnosis and repair of my temperamental washing machine (though that was certainly appreciated!), but the glimpse I got into the behind-the-scenes work that makes this company so exceptional.

It's not just about showing up and fixing the broken part. I learned that Jeffrey's technicians are constantly undergoing training to stay ahead of the curve with the latest appliance technology. They're not just replacing parts; they're understanding the why behind the malfunction, which means a more thorough and lasting repair. I overheard my technician, David, talking about how they meticulously document every repair, creating a valuable database of knowledge that helps them troubleshoot future issues more efficiently. This kind of dedication to continuous improvement is rare!

Beyond the technical expertise, I was struck by the genuine care and professionalism. David was respectful of my home, explaining everything clearly and answering all my (many!) questions patiently. He even offered helpful tips on maintaining my other appliances to prevent future problems. It's clear that Jeffrey's isn't just about making a quick buck; they're invested in building long-term relationships with their customers.

What you don't see is the logistical ballet that goes into coordinating service calls, managing inventory, and ensuring technicians have the right tools and parts for the job. It's a complex operation, and Jeffrey's makes it look effortless. They called to confirm my appointment, arrived on time, and even followed up after the repair to ensure everything was working smoothly.

So, if you're looking for an appliance repair service that goes above and beyond, look no further than Jeffrey's. They're not just fixing appliances; they're providing peace of mind. Highly recommended!

Keenen came and installed our mounted microwave/range hood and was very professional, friendly, and knowledgeable! We will definitely be using Jeffrey’s Appliance again. Thank you for the hard work, Keenen!

I needed assistance with a built in microwave. Jeffrey's was able to get me on the schedule quickly and arrived on time (even provided a phone call stating when they expected to arrive). The Technician was knowledgeable and professional and was able to quickly resolve the issue. Great experience! Five stars!

We've had Jeffrey's Appliance take a look at three separate appliances for us (two separate appointments). One, a freezer that stopped working, two, a washer that malfunctioned, and three, a dishwasher that started leaking.

For the washer and freezer, the tech was very upfront and honest. It wasn't worth the cost or our time to fix either of them. Either the parts weren't made anymore so it would cost a fortune to replace (freezer), or the parts weren't made anymore because the make/model had so many reported issues they stopped making them (washer). We cut our losses and thanked him for his time. Though I was disappointed the freezer couldn't be saved (the washer leaked everywhere and destroyed our laundry room, so I wasn't disappointed that thing was toast), I was so thankful for his honesty.

For the dishwasher, it took three different visits (given different times parts were delivered), but it's working great.

Both technicians were quick and efficient, and incredibly professional. Dave, the technician who helped us with our dishwasher, was super positive and just a joy to be around. We felt very well taken care of. Worth every penny. I feel confident in our 5-year-old dishwasher with the repairs from Jeffries Appliance. We won't go anywhere else for any appliance repair needs. Thank you!

Had three different techs because the replacement Bosch part replaced was likely defective and required more than one visit as a result. All three techs were knowledgeable, polite, and respectful of my home (especially my new hardwood floors). Jeffrey’s was faster in scheduling us and office staff were efficient and polite. Very positive experience and would use them again.

Communication was excellent with Jeffrey’s - as was their service team. Two different service technicians came out - both of which were professional, kind, and thorough. Our 25 year old Viking refrigerator was fixed and is working great. Thank you for the outstanding service. You guys are the best!

What a terrific group of people at Jeffrey’s! I waited less than a week for my home repair, (as opposed to 7weeks out from Fred’s Appliance, where I bought all of my appliances from) and had I been home, it would have been 2 days. Dave was a pleasure to have in my home, just a joy and knew exactly what he was doing after listening to me describe my dishwasher problem. He had it fixed in no time. He was kind, thoughtful and funny.
There is no reason to call anyone else, Jeffrey’s is there for you! Incredibly affordable, too.

Update!!
The problem with my dishwasher required a bit more than the one visit, so I would like to thank Dave, again and Joseph and Dan for being so great to work with and for the care they demonstrated each time they came out.
I could not have asked for a more considerate, mindful, professional and positive experience, for that I am truly grateful!

Thanks again to all at Jeffrey's, but especially to Dave, Joseph and Dan!!

Needed a micro switch for a microwave door. They confirmed parts on the phone, stopped in grabbed it and was out the door for 11 bucks. Microwave is fixed and I'm a happy camper!

Started having issues with our Jennair range. Jeffreys was quickly able to get us in within a few days. I was provided the AM window and the tech showed up in a timely manner. No wasting all day waiting for a tech here! Dave was very friendly and knowledgeable. He also called when he was ten minutes out to let me know allowing me to get my dogs secured. He was quickly able to diagnose and repair my range same day. I felt that he did a very thorough job to insure my range was fixed. Cannot be more happy with the service from Jeffrey’s!

Can’t begin to tell you how great Jeffrey’s were with our washer/dryer combo repair. Firstly, Dan came and diagnosed our machine. He was polite and honest about the cost and the diagnosis and the time it would take to get a replacement part. Today, Keenen came to replace the board that had stopped working. Not only did he give me updates on when he would be here, he arrived on time, worked quickly and explained to us exactly what the problem was by showing us the faulty part, and gave us some ideas on how to protect the machine from the same thing happening again. We run a cleaning business and have a lot of washing all the time. To have this machine back so quickly and with such a good price and friendly service is amazing. Thanks guys! Highly recommend using this business!!!

My washer and my range stop working properly so I called Jeffery’s Appliance and they sent out David. He was a very thorough very nice man. he diagnosed the problem however he didn’t have the parts so the second visit was from Fiona. She knew exactly what was going on and did a great job. My washer works fantastically and also my range. I’m very impressed with both of them. Thank you for Sending me two very wonderful people.

My 18-year old Maytag washer (made in Germany) failed to spin just a few days before the Memorial weekend. I purchased this appliance from Fred’s in 2007, so I called their service division and told that they were booked out 3-4 weeks and that someone would call me back by the following day to schedule. (I have seen other reviews listing the long wait times for Fred's appliance service.)

I called Jeffrey’s Appliance Service and was booked immediately for the following day. The trip charge ($100) was less than what Fred’s quoted.

Jason was absolutely phenomenal. He called prior to arrival to give me a heads up, arrived on time, and was exceptionally polite.

I always hover when work is done in my home - I like to understand what the issues are and to and learn. Jason was a great teacher. He explained what he was looking for and the problems he identified.

At the very least, the drum and the drum bearings needed to be replaced. It was also possible that the computer board was playing a role in the dysfunction. When Jason looked online for parts, there was a long list (nearly all) that were discontinued.

Although I am in a state of mourning (I loved my Maytag washer, which functioned reliably for the past 18 years without a single issue), I had a definitive answer from someone whom I was able to trust. Thank you, Jeffrey’s . . . and especially Jason!

If I could give zero stars I definitely would. Service tech came out to fix our dishwasher but did not hook it back up properly and ended up flooding our kitchen floors and ruining them. Jeffery’s refuses to reimburse us for our loss. They also falsely told their insurance company that there was corrosion on our dishwasher after the second time they came back to fix the leak they caused. When they first came out they did not mention anything about corrosion or a leak. Now we have to live with ruined kitchen floors or pay out of our pocket for something we did not cause. We’ve been misled, lied to and will never use this company again. My recommendation is to stay far away from this company and its general manager.

I brought my 3 year old refrigerator in for repair and they replaced the computer panel. I got it home and it worked for 36 hours and then starting not cooling even though it says one temperature its actually not matching the actual temperature inside the fridge. Unfortunately I will have to pack this huge fridge back to their shop because i am outside their mobile range being 1 1/2 hours away. This truly sucks because i have to take my patio door out in order to get it in and out of my house. I would have been happy to pay the mileage if they would have been willing to send out a repairman to see why their repair didnt work.

Researched & found we needed new contol board for a Whirlpool Washer. Had a technician from Jeffreys appliance to confirm needed part. The technician ask how old washer is, told him 10 yrs never any problems , we take bedding & rugs to laundromat just mine & my husbands clothes only go in there! The tech then uses ALL his body weight & forcefully pushes on the agitator causing it to go down 8-10 inches then pump it like hes plunging a toilet not only twice showing me but 2 more times showing my husband to convince us we needed new springs. Tech also told us it'd be 3-4 weeks to get back & install control board part. We purchased a new control board (costing us for the part & to install ourselves $225.10), recalibrated it & while in wash cycle terrible grinding noise started that was never there before Jeffreys tech came out. Had another appliance repair co come out Sat 12/20/25 & found we now need to have new bearings installed at another est $600. This tech said a knowledgeable licensed appliance repair man knows that applying excessive, forceful
pressure beyond normal operating
conditions could potentially damage or
dislodge components, especially if done
repeatedly or with extreme force, that normally hands are placed on each side of wash tub then press down to test springs. Needless to say we bought a new washer Saturday night. Called Mon 12/22 Jeffreys Appliance talked to Matt asst manager. Explained situation. I believe it was the fault of Jeffreys technician & should be reimbursed for:
Technician Service $ 114.40
New Control Board $ 225.10 (that was useless after Jeffreys technicians actions)
New comparable Washer & 690.76
For a total of $1030.26.
If Jeffreys technician didnt try to upsale us springs using extreme force to the wash tub, new bearings would not have been needed & I would have not needed to purchase new washer.