Electrical reviews in Spokane, Washington
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My boyfriend and I got home tonight and preheated the oven when it made a loud popping sound and all of the electricity in our apartment shut off. We flipped the breaker switched and nothing happened. We tried contacting our apartment maintenance but due to the late hour, could not get a hold of anyone. Thankfully we found Charles from CTC Electrical Contracting and he was incredibly helpful and patient. He walked us through all the steps to safely get our power turned back on. We are so grateful!!
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Charles, the owner is Awesome and his guys are 2nd to none, very polite and friendly. I needed my VERY huge kitchen light fixture taken down to have a part of it repaired. 45 minutes from the time I called Charles, Levi showed up to take the light down. When I got my light fixture repaired and called Charles, it took no more that 30 minutes for Jason to come to my door to reinstall it. I have never had service like that. Thank you guys so much!!!
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As a local property manager, CTC Electrical Contracting is our go to contractor for electrical issues. They have performed many jobs at the properties we manage, from basic wiring repairs to replacing fixtures, breakers, wiring and installing new fixtures and new construction. Service is always friendly, on time, and the billing is prompt too. All the things we expect and appreciate with our subcontractors. We highly recommend their services if you have any electrical work needed. They can do it all!
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I cannot say enough about how amazing Charles and his team.are. I deal with quite a few different
vendor contractors and the other guys could learn a thing or two from Charles about customer service! Hands down, great company. -
CTC is the best to call if you have any electrical issues. We had an issue and they were very quick to respond and had the problem fixed. They were professional and even more important extremely trust worthy. They even called us back the next day to ensure we were doing well and had no further issues. We have rental properties and I will not hesitate to call CTC if we ever have any future problems. In this day when you don't know who can be trusted it's nice to know that there really are good trustworthy companies like CTC who care about their customers.
Katie D. -
Charles and Michelle were both wonderful to work worth. On time and professional, Charles was clearly a well-qualified expert. The highest quality customer service and they ensured we had everything taken care of.
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Charles came to my home today to do some repairs on fluorescent lighting and install a new fixture in a bathroom. He did a terrific job at a very reasonable price. Five stars just don't do enough for this guy....I'd give him a 10 star rating.
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Kustav and Charles were both professional and took pride in their work. I was happy with work performed and the quality. I think that getting billed for 2 techs coming out (the tech and the electrician) was certainly a bit much for the work needed as I think 1 could have handled the job, however, they did likely save me some money with an open ground (gfci was used). In addition, Charles is so passionate about his business that they actually discounted me for the work performed. That much passion certainly deserves commendation. I certainly have no qualms about their professionalism and knowledge of the trade. Thanks again
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We had a housefire due to improper electrics from another contractor. CTC came in to restore our power and to secure the scene. The men were professional, courteous, timely, and most importantly - they're men of their words. I appreciate the quality of service, candor, timeliness and professionalism. I will definitely use them in them again and recommend them to anyone in need of an electrician who can be trusted.
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Recently purchased a house with baseboard heating. Called CTC Contracting to come see why some didn't work. Charles and his apprentice showed up on time, were polite and friendly. For a very reasonable cost they fixed the problems. A couple of weeks later Charles called to make sure they were working well. Best customer I have ever received.
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I had a challenge of trouble shooting an electrical problem in our new home. Charles at CTC Electrical Contracting seriously put in some extra man power in figuring out a previous botched up job from who ever installed the electrical work. Very impressed with his professionalism and quality workmanship as he pushed beyond his work hours to get the job done right, and explained the problems as he carried the job to fruition. Plus, he didn’t charge us for an extra hour of work. We will continue to call upon this company in the future. Thank you Charles!😊
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We have had the pleasure of working with CTC over the last few years. Charles truly has never let us down and has been amazing to work with. Whether it's a minor repair or an entire panel upgrade, CTC has quickly, efficiently and affordably taken care of us. Can't say enough great things about these guys, highly recommend working with them!!
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We are new homeowners with Kids so when half the house lights stop working panic sets in quickly😱 I went & flipped the breakers but nothing happened😣 Good thing house came with a WARRANTY so we called in to submit a claim 3rd one thus far & prayed the problem was an easy fix & covered by the WARRANTY!
It happened Friday evening so we knew that night half the house would be without power but all major appliances & entertainment devices still worked😂 I started getting worried Saturday afternoon when we still hadn't heard from the electrician yet but finally got a call from CTC I explained in detail what happen he asked for some pics & said he'd be out later😊 Chuck Showed up & got right to work troubleshooting our problem & got us fixed up quickly. I liked how Chuck explained what he did & what went wrong very professional💯 We chatted about home warranties & I'm thankful we hand one because I asked what the bill would've been and yeah we will be renewing the policy for sure. Thanks ⚡Chuck⚡ for coming out late on a Saturday & we will definitely recommend you to family & friends ⭐⭐⭐⭐⭐ -
I really wanted to give this guy a high rating. He came out and promptly fixed an issue when I was in a bind... But when I questioned him about an invoice for an additional job- things got ugly. I didn't feel it was handled in a professional/honest way. Be aware that CTC charges for "driving time"... I had not encountered that with the previous electricians I had worked with. (Since Mr. Charles has now responded 3 years later, and I cannot respond to his comments, I will add this to my review. First: You didn't come out on a Saturday; it was a Friday... and not an emergency, just a basic desire to have my electrical issue fixed that day so I wouldn't have to worry about it over the weekend. Second: You gave NO SUCH estimation of costs for the second job. Only that it would be roughly one hour of labor. Third: Yes, I signed a contract with lots of fine print, but you NEVER spoke any words about drive time charges, nor were any included in the first job you did, which I paid 100 dollars cash for. Lastly: We have since found an amazing contractor (Blackout Electric) who has done great, honest work on several jobs for us over the last three years. I wouldn't have had an issue with you Charles had things just been handled more professionally. You sent me a bill for the second job that included costs I was not anticipating. I sent you a cordial email asking for greater clarification (what appeared to be 100 dollars for travel time). You responded with sarcasm/hostility, and I was warned that legal/collection actions were about to been taken. I paid the bill and moved on. My wife and I are small biz owners. We get it. However, I work with contractors all the time; and I have never encountered anything close to this. My memory is better than yours sir, nuff said.)
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I recently contacted CTC, for a last minute electrical inspection and bid, for work on my dad's 1953 home. I was very impressed with the informative, well designed website - a great tool when choosing an electrician. Charles was professional, very thorough, and easy to work with. His electrical knowledge was top notch and he gave sound advice and kept in touch. All in all he exceeded my dad's expectations, which is not easy to do, and we highly recommend CTC.
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Charles was very helpful, professional, and went the extra mile for us! We are finishing our basement and he did all the electrical. He saved us tons of money over other quotes by rearranging our panel instead of us having to get a sub panel—he was full of good suggestions for our situation and took the time to make sure it was all done right. Recommending him to friends and family for sure!
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Over the past year I have been unfortunate to need an electrician several times, but also fortunate enough to have CTC in my corner. My house was built back in '66 so standards have changed drastically and the knowledge of this team (particularly Jason) is unrivaled in this region. They are very responsive and most recently exceeded my expectations. It is never fun to have a repair needed, but I am comfortable knowing that I am in the hands of CTC because I know they will deliver quality service at a fair price. Thank you CTC!
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We randomly met Charles last week for a project he was working on and by chance we needed some immediate help installing a big lexan sign out of town. He said he could help us, took the sign and installed it the next day ! He did a beautiful job and our customer was very pleased! A couple of days later another urgent job came up which he took care of the next day, giving us another satisfied customer! Charles is very friendly, a pleasure to work with, gets things done quickly and does them right! His prices are also very fair! What a blessing it is to work with Charles! We highly recommend Charles and CTC Electrical! Thank you for being there for us and all your help! You are the best!
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If you are looking for a professional that will be on time, communicate clearly, compete the work exactly as you desire and provide a level of service rarely found these days, we highly recommend Charles for your home needs. We were very happy with his level of expertise and glad to see that there are professionals like him still making homes brighter for us.
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My husband and I are so thankful and appreciative of CTC Electrical Contracting Inc. We had a new washer and dryer delivered and installed yesterday, and all of a sudden (after a power surge) the dryer stopped working. Frantic, we checked the breaker box and even attempted to test the outlet's voltage. No voltage. No power. Flipped breakers again. Nothing. After calling CTC, Charles asked for a picture of the breaker and talked us through testing everything. I would give him 500 stars if I could. Will be my go to for anything Electrical from now on!!
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Charles and his team did such excellent work in a timely manner. We had to have an entire electrical panel replaced which they did plus dealt with my home warranty company as well. This is the team you need for your electrical needs and will definitely be calling again if I need anything!