Constraction reviews in Tacoma, Washington

Frank & Sons Construction Services came out to do repairs after water damage to our flooring and kitchen. They worked with my insurance company to help move things along easier, and we're extremely helpful, and courteous all-around.

To be clear, my project was not right for Frank and Sons, but I wanted to write about how professional and competent Rick Heather, the owner, when he came to speak with me. I'd happily work with him anytime and will when different projects come up.

Mark and his team of folks at Frank & Sons has been a valued supplier of remodeling and repair services for our Condo development for more than a decade. they have repeatedly brought responsive expertise to meet our needs. We count on them for emergency repairs, remodeling and renewal of our common areas and their expertise with windows and carpentry. They have my highest recommendation.

Frank and Sons did an accessible bathtub to shower conversion for me. They were professional through the whole process. I was amazed at the cleanup at the end of each work day they did. I highly recommend them for your project.

After a bad leak in our roof, the idea of having to find a company I could trust was even scarier that the leak!
Luckily I knew someone at a property management company who recommended Frank and Sons.
Every drywall guy, painter, and roofer was amazing.
A couple years later we had a pipe burst that affected our main bathroom, walkin closet and office....again...Frank and Sons....again reliable, honest and competent.
It's really nice to knw there's a contracting out there that goes above and beyond and I can trust!

after a bad leak in our roof

We have used Frank & Sons Construction Services for two projects at two different properties. The team at Frank & Sons is extremely professional, prompt and trustworthy. The timelines and estimates for the projects were kept throughout. The results were fantastic! They can handle all facets of construction and updating. I would not hesitate to recommend them for any job you need done!

We have had this Company perform several projects in our home and would highly recommend them, They are efficient and care about their work. When we had water damage in our kitchen they worked with the insurance company to repair it quickly. Thank you so much Frank and Sons!
Carole Cook-Lierman, Sumner, WA

I didn't have any past experience with hiring contractors, so I was a little uneasy before starting.
Crawl Pros was so professional, courteous and quick to get the job done. There were two workers here for one and a half days; much faster than I thought it would be. They were so focused, hardworking and also very polite.
The entire experience from the initial estimate to final billing went extremely well. I would definitely hire them again.

Crawl Pros did an outstanding job in replacing our crawlspace vapor barriers and installing a new sump pump. Their technicians were very professional, experienced, timely and had very competitive pricing .I would recommend them to anyone requiring their services.

I don’t know how to fully express my content with these folks. They’re one of the best companies you can have in your home. They understand dirt and owner’s perspective. Hence, they tarp from wall to ceiling and floor before entering the home. They’re very carefully with insulation - fast and careful - and make sure everything is done carefully and to spec. They help you get rebates. They’re worth every dollar. My inspector came back and think that their work is better in quality and standards then a new build. They have great guarantee policy and are proud of their workmanship. I interacted with about 12 people from the company and it’s been a pleasure with each one.

I highly recommend this company. They took pictures to show us what the problem was below our home. They printed out a booklet with the pictures and then how they would fix it. Everything was very well explained. He said 2 days and it took 2 days. Very professional crew. Very polite and friendly. William DuCharme was our estimator and was so nice to us and very professional. Thank
You for your service. We are so happy with your work.

I was under pressure of taking a “deal” from a pest control company for service to be done to my crawlspace. The company texted me with a couple photos of what they saw under there followed by a 30-day expiration “discounted sale”. I needed to pay $17k upfront 😰 My wife and I were seriously worried cause we didn’t have savings for something like this.

So I did some research and CrawlPros were the first to quickly respond. William, their sales rep came over for a free estimate. As a previous technician in the field, he happily put on his suit, crawled in and took a ton of photos. This is where we were impressed.

Afterwards, he went back to his vehicle, removed his suit and crunched numbers in his car. He came back inside the house and provided a printed portfolio with a photo of our house on the cover page. The 20-page portfolio contained all the concerns and descriptions of why they’re concerning, followed by detailed solutions with a timeline of the entire project (a 2-day job). Then comes the best part.

The up-to-code service included removal and replacement of all deteriorated vapor barrier and floor insulation, repair of all vent screens, secondary crawl space door installation and multiple rodent poison/traps. Not only did the last section include a breakdown of pricing, he ensured assistance with working a rebate with our electric company AND included a yelp discount. At the end of it all, there was no pressure to decide.

The final estimate price was $4k 😧

My wife and I were just so shocked at the difference in price. The rebate helped significantly to reduce to that price, but the previous company never mentioned anything about working with our electric company. What seriously convinced us to work with CrawlPros wasn’t actually the pricing, but William’s professionalism, kindness and overall sincerity of our old home. We ran with him immediately.

They were able to schedule us within weeks, their technicians swiftly came and worked diligently. I went into our crawlspace the next day and felt like I could crawl in there with no protective gear on (don’t do that, it’s just an expression). I highly, HIGHLY encourage for customers to shop with local businesses like CrawlPros before making a final decision. Thank you for the exceptional service 🙏🏽🤗🫡

Service delivered on time and on budget!
Service crew was polite and careful with and around my property.
Good job!

Crawl Pros did a really good job. Their services were a little expensive but very professional reliable and clean.

Crawl Pros did a great job cleaning my nasty, waterlogged crawlspace. They were on time and cleaned up during and after their work. The space is clean and looks very dry.
My only suggestion to Crawl Pros is to be better about communication. Some form of contact about how the job went before charging the final payment will go a long way in your customer service.

I had Crawl Pros come out to provide an estimate on some crawl space work. William performed a very detailed inspection. I received an honest assessment of items of concern and a very fair price to perform the work. I highly recommend getting a quote from these guys if you are considering having work done.

The bid and booking process went smoothly. I asked several questions by email and text after booking but before the job. All answers were complete and to my satisfaction. The crews were steady at work on our two-day job. Because our crawl access was outside the house, the crew did not need to come inside our house. The work was thorough: removal of old insulation, duct sealing, adding new vapor barrier and insulation around all ducts and water pipes. They repaired our main access hatch and one vent that needed to be opened for the job. Very good. House feels less drafty, and warmer! Thank you Crawl Pros! Tom and Mary

Once they do your job they ghost you and won't return your calls. I have left messages with their call center for weeks and they refuse to call me back. I ended up making complaint with PSE.

Crawl Pros came in and gave me an estimate to reinstall insulation underneath my house and completed the job on time, arrived on the job when they said and completed it on time. Payment was easy and didn't collect full payment until I was satisfied with the work completed. Not only did they do the work Crawl Pros went over and above doing more then I expected. Also Crawl Pros followed up multiple times making sure each part of the job was completed respectively and with attention to detail. The work crew was nice and respectful and didn't even ask to use the restroom....
Not only will I recommend Crawl Pros I'm going to use them again... thank you 🙏 Crawl Pros your work made a difference!!!

So thorough! Arrived on time! Got to work right away …took almost all day to do the job … so happy w the whole process from the very beginning! We were shown & explained the process from the day of the inspection!

Crawl Pros gets it right. Zach, their estimator showed up to evaluate our attic after we had a new heat pump installed. He was knowledgeable and professional. He explained the deficiencies in the attic insulation and explained how he would recommend correcting them. Once I scheduled the work, their crew showed up on time and did the job, using filters and barriers to keep the rest of the place free from the dust created by thew or itself. I really appreciated that part, as I didn't have to spend the next day wiping down surfaces and every single blade of our window blinds. I highly recommend Crawl Pros.The know what they're doing, and they are transparent in their pricing. No surprises is a good thing!