Constraction reviews in Tacoma, Washington

This our second time using Crawl Pros and we had another project they would be our first call. From our first meeting with Zachary through project completion with the on-site teams, everyone was professional, friendly and thorough. Thanks again Crawl Pros!

The quote scheduling and install was seamless. We had used them as we closed our house sale. No hidden charges just came out and fixed our repairs. I would use them again in a heart beat. Very satisfied with overall experience.

We had our crawlspace evacuated this summer after rodents found their way in. We called Crawl Space Cleaning Pros and were very pleased with the work that they did.

An estimator came to the house on a Saturday and looked at our space and offered an estimate on the spot. They were able to do the works a short time later and provided pictures after the fact to show the work and save me the trouble of going into the crawlspace myself to verify things. (This wasn't a big deal for me as I'm able to get down there, but it could be very helpful if you have limited mobility).

Additionally the processed the PSE upgrade rebate for us.

Crawl Pros did my crawl space over 10 years ago. I recently had a water leak. While i was under the house I noticed some falling insulation and a couple of other minor issues. I called them to repair the minor damage caused by the water and to warranty the falling insulation. After I called them it was brought to my attention, at the time of my installation the warranty was 1 year. The crawl pros specialist "William DuCharme" came to the house and looked over the crawl space. I was expecting a large estimate to fix the water damage and repair the other problem's. I WAS PLESENTLY SURPRISED! They were going to warranty the previous work at not charge even when they didn't have too, also fix the water damage at no charge! There word was good. The work has been completed. I Highly recommend Crawl Pros for your work. They really care even when they don't have too.

The crew did a great job. They arrived on time and actually finished all the work in one day. I had been told that it would take 2 days, so I was pleasantly surprised. And the quality of the work did not suffer because how efficiently they completed the work. I would certainly recommend Crawl Pros to anyone needing crawl space work to be done.

From the detailed quote backed up with photographic evidence to the diligent and professional work crew to the follow up with after photographs of the crawl space, Crawl Pros did an outstanding job. The crew set up a corridor of protective plastic to protect our kitchen cabinets and prevent the materials removed from contaminating our first floor living area. The crew diligently clearing out old insulation, installing new thicker insulation and repairing damaged HVAC ducting and layer down a new vapor barrier and made repairs to minimize the chance of rodent intrusion. This was all accomplished in two days and the crawl space looks incredible.

I would most highly recommend CP's for any work you need for crawl space or attic insulation upgrades. They earned my trust and they will be coming back to do my attic in the fall.

Worked with Topher who provided a thoughtful and professional proposal to deal with the rodent infestation in my crawl space. The rate was in line with other proposals I received, but the overall plan was better suited for my home’s situation. The clean out itself was completed in a day and they were very communicative and efficient when a preexisting plumbing issue was uncovered, which I was able to get resolved before the clean out was finished. Highly recommend getting an inspection and quote from Crawl Pros and strongly consider them if their proposal is right for your situation.

I found Crawl-Pro to be professional, but I can not give them 5 stars because the insulation they put under my house looks like old & dirty brown insulation- I was shocked! They say it is new, but no one who sees it believes it is new. 🤨
(My old insulation they replaced was light pink)
If you ask for white vapor barrier, make sure they put in a clean/new looking insulation.

We used Crawl Pros to perform maintenance in our crawlspace. The crew kept the area around the access point clean and did a high quality job at a reasonable price. We experienced a minor communication issue with the crew and some work was done that was not part of our quote. The management team resolved the issue to our satisfaction. As with any project, I would recommend explicitly confirming what work is to be performed before the crew gets started. We would use them again for our next attic or crawlspace project.

Excellent work for crawl space remediation and repair of raccoon damage. This included new insulation under floor, new vapor barrier, wrapped pipes, new dryer vent, wire mesh and concrete around inside perimeter of cabin skirting. Very hard working crew. Highly recommend.

Crawl Pros did a great job with our crawl space! Our house is 125 years old and was unsure how it would turn out due to our house still being post and beam. Everything is perfection. I feel so grateful to have all of our pipes now covered and to see how our heat bill improves. The guys I worked with from the estimater to the installations guys were great. Highly recommend!

Thank you Crawl Pros for a great job! The job lead on our house really knew his trade very well and did exactly what was spelled out in the estimate.

Crawl Pros did a complete crawl space restoration. I couldn't believe what they hauled out of there! Three days later we had all new insulation, sealed duct work and a nice clean floor.
Crew was hard working and courteous!

Great experience with Crawl Pros repairing and insulating our crawl space. Other similar companies either couldn't replace damaged posts or didn't want to repair existing drainage system. CrawlPros's offer was exactly what we wanted, and the result looks great. Excellent communication too.

I have been using Crawl Pros/Pest Pros since I hired them to remediate my crawl space after my current pest company didn’t know what they were doing and allowed rats to enter and destroy the space. After the remediation, they now do bimonthly inspections to make sure still pest free. Could not be happier or more highly recommend this company. Professional. On time. Deliver results.

Customer for 5 years. In January a new person took over and jacked the rates from $104 per visit to $143-Quality of service took a nose dive-they stopped checking the crawl space and spent just 5-10 minutes at my home. I spoke to the tech, he said he was too big to go in the crawl space. Exchanged emails with new owner but nothing changed. I requested quarterly visits and they notified me that they were canceling my service. Great business sense! I suspect they didn't want to make the drive to Kent anymore but they should have just said that instead of jerking me around. I packed up their bait boxes and kicked them to the curb. Thanks for rewarding my years of business with disrespect. Already replaced your shabby company

We are ecstatic with the team that serviced our crawl space. And the fact that all that work was done in a day and a half!!! Are you kidding me?
All old mess and remnants of unwanted critters - GONE! The spaces are clean and underrated insulation has been replaced with upgraded insulation.
We could not be happier.
Five stars all day long, and ten on Sunday.
THANK YOU VERY MUCH.

We had Crawl Pros rework our entire crawl space due to water damage issues. Initial contractor left lots to be desired. The work was great! Since then they come regularly to monitor rodent control and we have had no problems. The service people are courteous and do the job including inspecting the crawl space regularly to inspect that too.

We use Crawlpros for pest control. Recently the staff at appears to be fairly unstable. We had good support for quite a while but recently the techs are not doing a full job. They appear to be only checking part of the premises. This has led to a rat investation and bug investation. I called up customer support and the said they would get someone out in the next few days. This never happened. I called again and was told that someone, they provided me a name, would be out in the next few days. Still never happened. I called again today and was told that they wouldn't be able to get someone out for a month. I informed them that I would be canceling my service, as I have been paying for it and they haven't been meeting their commitments. They are supposed to get back to me now on Monday. I'm very disappointed and am now looking for another company.

All in all I am pleased with the service and workmanship of Crawl Pros…After I signed the contract and gave my deposit, I had much trepidation because there appeared to be so many negative reviews…but my trepidation was unfounded…

Their three man crew showed up on time ( a big plus) and Ivan the lead was polite and had great communication skills…the crew was attentive and knew what I was expecting of them, and honestly I think they went above and beyond in doing the job for me…

The only thing the bothered me a bit was it appears Crawl Pros uses and overseas call center so I was concerned that if there was a problem I would have difficulty getting it resolved…which is a moot point because they did a really good job…

Lastly I felt that they were pretty aggressive with regard to the deposit and balance due…because they told me twice they would run the balance as soon as the job was completed…that gave me pause, and I told them ( the person on the phone) that was unacceptable and I would pay the balance after I had a chance to see the finished project….those fears were unfounded as it was two days after the job was done when I was called and asked if it was ok to run the balance…being in business myself, I understand deposits and balance payments…it was just the way it was presented to me that gave me pause…

Would I recommend Crawl Pros? Yes. Absolutely…

We just moved to Tacoma and purchased a home with a small crawl space and attic. Our inspector called out a few things that needed attention, most notably lack of insulation and a vapor barrier in the crawl space (with some gaps), and evidence of mold in the attic along with lack of proper ventilation. After doing some extensive research and asking around, Crawl Pros was repeatedly recommended. While we were overwhelmed by the scale of work that needed to be done, Crawl Pros made the whole process easy and seamless. From site inspection through implementation and follow up, Crawl Pros has provided exceptional service and attention to detail. They arrived on time, clearly walked us through the defects, shared their remediation process, documented every step with photos (before and after), and assured us followup inspections to guarantee they did everything as promised. Throughout the process to date, they have been friendly, responsive, and thorough in answering our questions—from inspection to billing, you name it. They even completed the Tacoma insulation rebate application for us, lending ease and support and walked us through a billing concern (which turned out to be a duplicate invoice, not an extra charge, phew!). With Crawl Pros, you can expect excellent customer service from a team that seems to truly care and take pride in the work they do. Their work is guaranteed and we had an overall good experience and outcome for the crawl space project. We’re having them come back for the attic space in a couple of weeks, to ensure our house will be winter ready, top to bottom. I highly recommend Crawl Pros for all your crawl space and attic needs. Thank you, Crawl Pros, especially Zack, Trish, and the implementation team, in supporting the process, patiently walking us through everything, and getting our crawl and attic spaces shored up for better function and efficiency! ❤️