Constraction reviews in Tacoma, Washington

I went to get some wood for some window treatments that I am making. They made the cuts wrong so I had to have them recut even though I told them the correct measurements several times.

I am so disgusted with the Home Depot in Spanaway that I want to share my frustration. We went into the store to get a quote on some counter tops. After 20 years I get to get some new counter tops... anyhow, we go in and the first time it took about 5-10 minutes to get some help. One of the ladies finally looked up and called and made the appointment to have a gentleman come out and give us a bid.
So tonight he came in and we measured and I picked out what I wanted. So we had to go back to the store to pay for it to start the process. So we waited about 15 min and when I asked the lady in the counter top section a question she told me she didn't even work for Home Depot and couldn't find Karen. I then proceeded to customer service and waited another 10 min. Apparently no one else could help us and Karen was no where to be found. There was no manager there either. I have decided to take my 4000.00 purchase elsewhere since freaken home depot has NO ONE there to take care of this.

I will not spend a single penny more in a store with not a single ethical member of management. I have wasted more time than needed attempting to purchase an installed patio door. The contracted "measure company" hired by home depot to measure the door opening (I was told I was "not educated in taking a proper measurement" so I was to use their measure company - Home Depot Customer Service Representative) stated I must take a day off work or have my husband miss a day of school because the block of time measurements are done are between 10am-1pm only and my area was closer to 12pm-1pm. I asked nicely to move to a different date to ensure it was done before noon and was told they don't go to Spanaway earlier so I was not a "good fit for their company" as I couldn't comply with the 12pm-1pm time slot which was when no one is home. I then contact Home Depot where the manager hid behind the voice of the representative on the phone stating it was the only company they used for this service and I had no choice if I wanted to have Home Depot install the door. This store made every effort to not only insult me but ensure I would not use their services. The manager in the background of the conversation was not willing to give me his name or speak with me when I asked to avoid the "telephone game". The representative handling the call was very upset I was treated the way I was by the contractor and shocked and ashamed by her manager. This store does not understand customer service or the fact their representation by the contractor is horrible. My money WILL BE SPENT ELSEWHERE!

I recently had my fireplace tiles replaced with much nicer ones, and they look great. Both Greg and Marko did an outstanding job making this project happen. Both were very personable, professional, and showed a keen attention to detail. ILTS Construction is a very trustworthy business that I plan to use for future projects. Thank you! ~ Bob G.

We got a quick estimate for services and appreciated the last minute assistance

Needed a wall extended and a door placed in it. They did a good job at a reasonable price. Before and after photos attached.

HIGHLY RECOMMEND THIS CREW AND THIS COMPANY!!! They came out in a professional manner and they provided an outstanding service! Will be hiring these guys again! Thank you!

Great company! GREAT service! Thank you guys!

Hired these guys to remodel my office and they did a great job!

Very professional and quick!!!! Hire them!!!

ILTS Construction did an excellent job on my bathroom renovation. They were on time, communicative, and their pricing was competitive and fair.

We had a list of about 10 things to be done by a handyman which included electrical carpentry and plumbing. They were able to accomplish all things on the list in a matter of hours and we were so pleased with the results. We would not hesitate to call them again for anything that we need.

Illia team is awesome! They are very professional with very reasonable prices. They work hard and have great attitude! Highly recommended!

I couldn't be more impressed with the exceptional service provided by ILTS. From the very beginning, their team demonstrated outstanding professionalism, clear communication, and a genuine commitment to quality. Every stage of the project—from planning and budgeting to execution and final delivery—was handled with precision and care.

The craftsmanship was top-tier, and the attention to detail was truly remarkable. They stayed on schedule, kept the worksite clean, and were always available to answer questions or provide updates. What really stood out was how they listened to my needs and worked tirelessly to bring my vision to life.

If you're looking for a reliable, trustworthy, and skilled construction company, I wholeheartedly recommend ILTS . They turned what could have been a stressful experience into a smooth and rewarding one.

Thank you for a job exceptionally well done!

I’m very pleased with Marco and his coworkers. I’ve used them to remodel my master bathroom and a guest bathroom. From the free estimate, to demolition and installation, they are all very polite, very hard working and very professional. They did a great job. I would highly recommend them.

The ILTS crew did an outstanding job on my backyard deck. This is the second time I’ve hired them, and they’ve exceeded expectations both times. Reliable, professional, and skilled—I’ll definitely be hiring them again.

ILTS construction did the kitchen remodel and LVP flooring in my house . They also came up with some design ideas that really helped .We are very happy with the result — everything looks great. I highly recommend them.

I had a five-year-old deck that was going into disrepair due to the corner post settling and improper maintenance. The deck was leaning, structurally questionable, and really ugly from years of weathering. Marco and Ilya gave the deck new life in just two days. I was so impressed by their speed, thoroughness and quality work. They also noticed a leaky outdoor faucet as they were washing my deck, which they fixed for me within 30 minutes. Thanks to them, I can enjoy the rest of my summer on my refreshed deck and have guests over without being embarrassed or worried about my guest’s safety. I would highly recommend their services and will call them again if I have any remodeling needs in the future.

ILTS Construction, completed a full bathroom renovation for me, and I’m extremely satisfied with the outcome. The work was thorough, detail-oriented, and done with a high level of professionalism. I would gladly recommend this company to anyone.

ILTS is an awesome company! They have been incredibly professional, responsive and detailed in their work. Illia, Marko and Greg are so kind and wonderful!

My wife and I had gone through over 10 contractors to get quotes and estimates for our home renovation. Most people had promised a quote within two weeks with one company taking taking 8 weeks to respond with a quote...
Most companies did give us a quote within 2 weeks and the quotes given weren't very detailed as they would provide blank prices for the entire project, making it difficult and cumbersome to decide on whats necessary within our budget. IlTS gave us a detailed quote within 2 days! The quote was broken up into segments of our project with an itemized scope of work which is really helpful for deciding high priority tasks and staying within our budget.

Project included a full bathroom remodel, tiling over 700 sqft of the house, backsplashing our kitchen, custom pantry, building a custom book case for our living room and a front door replacement.

We would absolutely love to work with ILTS again and would highly recommend this company for anyone looking for a renovation. They are superbly kind people with incredible work ethic and experience.

I recently hired this general contractor to frame in and close off a doorway, and I couldn’t be more pleased with the experience. From start to finish, their professionalism and efficiency stood out.

They were incredibly responsive—quick to answer questions, provide an estimate, and schedule the work. Communication was clear and consistent throughout the project, which made the entire process smooth and stress-free. The pricing was competitive and transparent, with no surprises along the way.

Most importantly, they showed up on time, respected my property, and completed the work exactly as promised. The finished result looks great and blends seamlessly with the surrounding space.

I highly recommend this contractor for anyone looking for quality work, reliable service, and a straightforward experience.