Constraction reviews in Tacoma, Washington

4.7 based on 1001 reviews Back to the listing
    5

    They did a marvelous job cleaning, sealing and installing insulation in our craw space. Workers were respectful and cleaned up as lt they were never here. Can't wait to experience all of their hard work. Thanks

    5

    This was a wonderful experience for crawl space insulation and belly wrap repair and replacement, removal & clean up of old vapor barrier & related trash, and clean up & installation of a new solid drier duct venting to exterior. The communication from first contact, through estimate and on-site inspection to completion of the work was great. Very professional, efficient, at a reasonable price and extremely well done. Thank you very much. I consulted other companies for this service and selected Crawl Pros and I am glad I did. I highly recommend them to anyone needing crawl space work done.

    5

    I was a general contractor for many years and I have now entered the age and stage where I have to hire out for some of my needs. I got three bids and made a choice. I could not have been more happy with the choice that I made. From the very start, I knew I was dealing with highly skilled professionals. Knowledgeable and articulate, informative and professional, thorough, and attentive. Honestly, one of the best companies I’ve probably worked with in the last 25 years. I couldn’t recommend these people enough. Truly truly an awesome company from my experience. They weren’t the cheapest but they were only a few hundred dollars more than the rest and it was so much worth it. I watched over them like a hawk and monitored the process from start to finish and I feel extremely confident in recommending them to whomever is out there. Also, I might add, they were a part of the preferred vendor program with Puget Sound Energy and they got me rebates that I was not aware that I could get and the other two companies did not offer that assistance. Truly, five star service.

    5

    the team shows full understanding of their work and demonstrate professionalism lead me to believe the company treats them well.
    A+++ on the completed job.
    i would like to see if with the team lead/foreman woul be able to return and do job walk through. before i get the final bill.
    otherwise the billing through credit card was a surprise in a good way (and everyone knows that).
    i will always give them a call for my future projects! highly recommended!

    1

    I do not recommend Crawl Pros. They did not finish the project we paid for. Contacted the salesperson to report the unfinished work he did not respond, contacted the office by phone and email their response by text "With the busy season in full swing our repair slots are limited" They did show a week later to finish when I told them I would dispute the credit card charge.
    All the care about is getting your $ not about if the job was done correctly.

    5

    The CrawlPro techs completed the job exactly as estimated in a very thorough and professional manner. the crawl space now has been cleaned, insulation removed and renewed, and new heavy duty vapor barrier installed. all without a spec of dust in my home. Extremely satisfied!!

    1

    We hired this company for an expensive attic insulation and mold remediation project, largely because of great ratings and the fact that they promised peace of mind and emphasized their warranty. Unfortunately, our experience has been extremely disappointing. During a later project, we discovered several serious issues related to the attic: visible mold, severe overheating even during mild weather, and a bathroom vent that does not appear to be properly connected to the exterior. The company was unable to clearly confirm whether this vent is connected or not, and instead advised us to consult other professionals to determine the cause and responsibility.

    During their inspection, the company focused narrowly on the bathroom vent but failed to acknowledge or address the mold that is now present throughout the attic — despite the fact that they treated the attic for mold just two years earlier. This omission was never explained. Instead of taking responsibility for investigating the full scope of the issue, the company repeatedly deflected, offered conflicting explanations, and shifted blame. We were told to consult roofers or other third-party specialists to assess problems that may very well stem from their original work, rather than having the company stand behind its service and warranty.

    Trying to resolve this under warranty turned into a months-long ordeal. Communication was slow, evasive, and inconsistent, dragging on for more than two months despite repeated follow-ups. We were asked to gather evidence ourselves and climb into the attic. The quality assurance specialist assigned to our case failed to provide clear answers or meaningful progress, and when we requested a different specialist on the phone, the company refused. For a business that charges premium prices and promises reliability, this level of service is unacceptable. Based on our experience, I strongly recommend avoiding this company if you expect professionalism, accountability, or real warranty support.

    1

    Unfortunately I cannot give this company a good review. I initially hired Crawl Pros because a previous company failed to clean rat feces from my attic. The Crawl Pros field representative Scott came to my home, confirmed the existence of old feces, and said Crawl Pros would "take care of it." He quoted me a price to "sanitize and deodorize attic space" and reinstall blown-in insulation.

    A few weeks after Crawl Pros did the job, I was cutting out a piece of my ceiling and a lot of old rat feces fell out. It was all just sitting there underneath the new insulation above the drywall.

    When I contacted the company about this, instead of offering to make it right, they made several shifting claims.

    First, they claimed that "there's nothing in writing in the contract what you read and sign [sic] that indicates that we would do that."

    But the contract indicates that the scope of work is to "sanitize and deodorize attic space." When confronted with that language, Crawl Pros claimed that this language only meant that they would spray the feces with a disinfectant and leave it there.

    I'm not sure how exactly you sanitize a rat turd, but this company seems to believe it's possible. And yet its own website says that "clearing rodent droppings" is "critical to a clean attic." And CDC guidelines for cleaning up after rodents specifies removing and discarding feces.

    Second, when confronted by the turds, the Crawl Pros field representative claimed that on his initial visit, he had recommended that I have the previous company "come back and do a better job cleaning up the leftover debris and rat turds." That was a complete fabrication. I initially called Crawl Pros because I lost faith in the previous company to complete the work. I made that clear when I was describing the scope of work initially.

    Third, the owner himself e-mailed me and claimed--for the first time--that "we have no way of knowing if those rat feces are from before we did the work." He made this claim even though the feces was petrified (dry/old) and it was sitting exactly between the new insulation and the ceiling dry wall. There is also no evidence of a current infestation, so there is no other explanation for the presence of feces.

    Sadly, so far this company has done everything to avoid accountability and nothing to make things right. Before I wrote this review, I asked them to remove the insulation so that I could clean the attic myself. I also asked them to return the money I paid them. They refused and simply told me they'd be "more than happy" to remove and reinstall the insulation for "an additional charge."

    Here's what I'm concerned is actually happening: Crawl Pros leads its customers to believe that their attic or crawl space has been cleaned, but it does not actually do any cleaning. And then when a customer like me discovers that the work wasn't done, Crawl Pros relies on a misleading interpretation of the contract to claim that it never had the obligation to clean in the first place. This is a deceptive practice. I would not hire this company or recommend them to anyone.

    5

    The crew at CP's did a great job on our very old and poorly insulated home. They arrived on time and finished on time. During the job the crew answered any questions and when done, explained what all they did and what problems they fixed. We'd definitely recommend these guys.

    5

    Start to finish excellent. Great communication, professional, efficient. I was shocked at before pics, had no idea the crawl was so torn up. After pics incredible change. Those are hard working people at a very reasonable cost. Love all the follow up they do too. Gives us great confidence and piece of mind. Highly recommend.

    1

    I initially picked this company because I felt that the sales representative was thorough and respectful. We moved into a house that was built in the 1900s and it needed to be insulated in the basement and stated in the contract to have all entrance points for rats or mice to be screened off and or poured concrete to remove any of the entrances. We had lived in our house without any rodent problems two years prior to the insulation. Immediately after insulation was put into the basement we started to smell decaying smells. I went to the basement and was able to locate 3 dead rodents. I called the sales representative he came out and tried to locate a location of entrance that may have been missed during my extensive and expensive insulation project. Well the problem only continued, I ended up having to rip out a majority of my insulation, have contacted the company with pictures of before and after which I will post below. They did offer to come out and give me an estimate to fix the issue on my dime, and offered no solutions to resolve the problem they created. Sorry about the graphic photos but this is what I’m left with after paying thousands of dollars. Don’t use this business, they don’t know customer service and now I have to pay to have a good company to come back and fix the problem they created. DO NOT RECOMMEND!!!! Fun stuff right?

    5

    Crawl Pros is an awesome company!! Cole and one other worker did a fantastic job cleaning and sanitizing our attic. They arrived on time, worked hard and left everything neat and in great shape! Their prices are very reasonable for all the hard work they do! They will be coming back later to install new insulation. We highly recommend this great company!

    5

    Choose Crawl Pros for crawl space and attic rejuvenation!!!!!! You will be very happy with their service, the products and the budget friendly price!
    Our crawl space needed to be cleaned due to rodent damage and water intrusion years ago. We knew about the water intrusion and resolved the issue but never replaced the vapor barrier. We did not know about the rodent issue . A recent pest inspection revealed the rodent issue.
    Crawl Pros rejuvenated a space for our neighbors a few years back and more recently , a coworker. Both were very happy with the services . Crawl Pros was our first call. Friendly customer service and a prompt appointment for their inspection. We decided to have the attic rejuvenated as well.
    Zach, our estimator, was awesome!!!! We wanted to schedule right away but we like to have 3-4 different bids before beginning a project.
    With every bid came new questions for Crawl Pros and Zach was very patient and answered all our questions.
    What sets Crawl Pros apart from the others is they also do rodent control. It was included in the project and for 3 visits after. The other companies did not offer rodent control. We would have had to hire a separate company and most likely had to pay more . Crawl Pros also uses a 9mm vapor barrier that is white face up and black face down. It’s heavier duty and makes the crawl space brighter to see rodents and/or damage. Other companies offered this thickness in white at additional cost but is standard with Crawl Pros. And finally, the lifetime guarantee!!! This was the most generous warranty of all the companies!!
    Our home qualifies for rebates with our utility company.
    Each person involved with our project was very professional and kind. You cannot go wrong with Crawl Pros!!!!

    5

    I had old insulation and rodents issue in my crawl space. I got 5 estimates to replace, crawl Pro was the second highest price. I chose them and I am so happy with their service. Very friendly, professional, they did some ch a great job removing the old stuff and installing new one. I am extremely happy with my decision and I highly recommend them. Great team worked very hard and addressed issues, troubleshot, communicated very well. Special thanks to Zack. Two of my neighbors will reach out to you soon. That was a great experience. Thanks for your professional service.

    5

    Crawl Pros identified that under our house we had dead rodent carcasses, rodent droppings, and severe damage to insulation and visqueen. They removed the carcasses and droppings, replaced the insulation and visqueen, and filled holes in the foundation and between the house and crawl space around pipes and wiring with steel wool and/or foam to prevent future rodent infestations. Our first floor spaces were noticeably warmer afterwards. All Crawl Pro employees were highly professional, polite, and highly skilled. Their excellent work was done promptly and timely. Many photos, both before and after, were taken and supplied to us. All for a reasonable price. And, we had absolutely no mess afterwards! Thank you, Crawl Pros.

    5

    We obtained 3 bids for our project which was a rod iron fence and are very happy we picked Rohaam. He completed the project on schedule with no surprises. We get compliments regularly. We have since had him back for smaller projects and would highly recommend Rohaam. He can craft just about anything for your needs.

    5

    Rohaam Iron Work is the most reliable and quality service you can get. The work he did was very professional and artistic in many ways. He designed and built the most beautiful iron gate for me, electrical and works with Solar. He did it in a timely manner and very professionally done. I highly recommend Rohaam to everyone who is looking for this type of service.

    5

    I've been in Real Estate industry for more than 16 years now and have seen a lot railings jobs done by different contractors. I've started my real estate investment 3 years ago. I've searched for some contractors and found
    Rohaam Iron Works and I am so glad I found this company. Rohaam Iron Works is the most reliable and best quality services you can expect a Contractor in the field. Rohaam has done very great job in my previous house and I have asked him to do the same in my current investment real estate project. I highly recommend Rohaam to anyone who needs the services.

    5

    Rohaam remodeled our staircase. I found him very easy to work with, detailed, and dedicated. He spends time understanding your design requirements and delivers high quality work. As you can see in pictures, the final result looks amazing. I would highly recommend him, and hire him again for sure.

    5

    All ways good service. One question on a Saturday why only one person on self checkout? For one of the busiest days

    5

    Great people who help.