Plumbing reviews in Tacoma, Washington

Arnold was the best! We ran into two issues during the install. The original heat pump delivered was incorrect, but they were able to redeliver the correct one within a few hours. They also had to pivot to add some equipment so that the furnace and heat pump and thermostat were all communicating correctly. Rich did the electrical and made sure we were happy with the location of the run wiring. Arnold had all the needed items and made sure we were tracking their progress through the day. It took longer than expected but they did an amazing job!

We had a great experience getting central AC added to our home by Mercurio's! It is started on a positive note with an easy online booking system for the estimate appointment. The estimator Steve was a breath of fresh air compared to the guy I had met a week previously from a competitor. Steve arrived on time, inspected the current set-up with my home, and knowledgeably walked me through the options. He also provided a helpful sketch and details that I could provide to my HOA to get the project quickly approved. The installation was promptly scheduled, and Connor and his crew (electricians and installers) did an awesome job on the day of! The entire process was very organized, the team communicated well about what was happening, and they left our home very clean. We are very happy with our new set-up and looking forward to enjoying AC this summer. I would not hesitate to use Mercurio's in the future.