Appliance Repair reviews in Vancouver, Washington
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Alisher Madjitov
Excellent, fast service at a reasonable price. Very professional. Very organized. Worked very clean and made sure everything worked
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Denis Subkhangulov
There’s a good company for fixing home appliances, they are an expert of they job .
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Rufina Svyrydovska
Dr. Swich company arrived really fast and fixed my washing machine really fast. I recommend this company.
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Slavik Suslov
Contacted Dr. Swich and the technician, Eugene came out same day to repair our dryer. A very tricky repair and he did the job in just 30 minutes.
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Denis
Outstanding appliance repair service! I had an issue with my LG fridge not cooling properly, and the technician arrived on time, diagnosed the problem quickly, and fixed it on the spot. The entire process was smooth, professional, and reasonably priced. Highly recommend this company for anyone needing reliable appliance repair—especially for LG refrigerators!
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Ron Kingsley
AMS (Paul) came out the same day we called to diagnose the problem, and returned the following morning to fix it with a new compressor. Paul was friendly, professional and efficient. Our refrigerator works great!
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Johnnie Neal
Got my washing machine up and running fast. Very quick and efficient.
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Leslie Kehoe
My washing machine probably needed to be replaced but I opted instead to simply replace the giant washer that lines the inside.
AMS was so quick to respond and sent me Ivan who was so polite and sweet and even though he is clearly new to the English language, he immediately had a grasp on what needed to be done and was confident in his ability to do it.
All in all it was a very fast process, a little more expensive than I had hoped, but new washers are way more. I am happy with my decision.
Thank you again Ivan! -
Gene C
For the cost I expected better detail on the invoice. I'm not sure if we'll do business n ess in the future
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Randy Ellingson
Very polite and friendly. Quick and fixed our oven.
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Gregory McLeod
Serf did a nice job, quickly troubleshot the problem, explained the issues, ordered the parts and got my dryer running quickly after installing the new parts.
I would be calling them again as the need arises. -
Gus
Would give 0 if I could. Paid $300 for diagnosis parts and repair. They will not respond about parts, and did not complete the repair. Therefore, I’m out $300 and they did not do any of the services they offered to provide. Do not use this company or this team! If they can’t fix it on the spot they will charge you so much money and then stop responding.
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Christine Pritts
I called and got a same day appointment on Saturday!! No extra charge for this Saturday service. The technician showed up on time, was professional, and answered all my questions. A part was needed for our induction front controlled range, so it was promptly ordered. I was expecting a long wait since this is Christmas week. But no, on the following Saturday, the part was installed, and we were able to bake in our oven. The initial assessment visit charge of $120.00 was deducted from the total labor charge. I felt all charges were fair.
Everything was great from start to finish. Without a doubt, I would use this company again. -
Jennifer Tiana
ams was nice enough and prompt but the oven still is not working and it has been six weeks and several phone calls with no apparent follow up. this is a TERRIBLE company for stove and oven repairs. i found the issue myself finally and the part- a bar style ignighter is $22 on amazon. i have given ams every opportunity to respond and fix over the past six weeks. i am disputing the fee they charged at this point. This company is tarnishing the repair industry reputation. So disappointing.
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Kent Sears
I could not have been any happier and satisfied with the service provided. Scheduling the appointment was fast and simple. Ivan, our repairman showed up at 8 am the next morning. He quickly fixed our dryer at a very reasonable rate. He was courteous and polite. Everything was perfect. Highly recommended!
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Yujia Hu
This was a very terrible experience. This is the first time I have encountered such unprofessional repair service company. After the maintenance staff arrived, they began to inspect the equipment. Then, they left without informing or telling us whether the equipment could be repaired or not. They didn't tell us what tools they needed, or when they would return if the repair could be done. They just left. And after that they send the text let us pay the invoice fee. The invoice amount only covers the cost of the maintenance personnel's visit. Since the maintenance personnel didn't tell us anything, we thought the machine was irreparable and thus bought a new one.
Their staff called me and asked me to pay the invoice fee. I told them that I could pay, but they needed to give me an explanation as to why the maintenance personnel didn't inform us that this thing could be repaired after he check. The lady who answered the phone was extremely rude and thought that I was making up a story to avoid paying the invoice fee. Later on, she was said that it was my fault, because we didn’t call their company after the maintenance personnel had left and hung up the phone.
I am extremely don’t understand by the company's culture and training. I think informing whether the equipment can be repaired is the most fundamental service requirement for a professional repair company. The attitude of the person answering the phone was extremely bad and unacceptable! -
Jeff Cooper
Fast and competent dryer repair. Good experience.
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Brian Barge
Ivan and his guys from AMS repaired the compressor on our GE refrigerator. They were quick to arrive and quick to diagnose the problem. They were up front/fair with their recommendation and pricing. They repaired the compressor quickly and cleanly. We also got a follow-up call the next day to ensure the repair was working. They were very professional and were very nice to put up with our very curious dog. Highly recommend AMS!
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Christine Rohwedder
Excellent service! I made an appointment Friday night and was contacted shortly after through text. Vlad was at my house by 8:30 this morning. He did a great job diagnosing the problem and fixing my washer. He recommended a new belt and will be back Monday to install the new one. I will definitely be calling AMS for any future appliance repairs. Thank you for such quick and prompt service!
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Blake Marshall
My home warranty sent out AMS to my home to diagnose my oven that was faulty. Once the technician arrived, I showed him to the area in question. I lingered around in the same room while the technician was doing his diagnosis and he seemed to have a very difficulty time removing the stove from the cavity. Instead of requesting for additional help, he removed it with much struggle and in the process cracked my countertop near the stove. Unfortunately, the technician had a trouble time speaking any english and wasn't able to notify me of what happened, rather just pushed the stove back and hoped I wouldn't notice it.
Once I noticed the crack, I reached out to AMS to ask them to repair the area. After being gaslighted by them for weeks they *assured* me that the technician was very careful and didn't cause any of these damages. My first thought was, how they would know that not being present during the inspection. Secondly, I asked them to send me all their photos/documentation of before and after they left and they denied my request. This tells me everything I need to know. I am not working with the warranty company and my attorney to seek justice which seems to be the only route I have left to take.
If I could leave 0 stars I could!!!!