HVAC reviews in Vancouver, Washington

My landlord had tri tech install heating/cooling systems into the home I rent, Derrick & Tristen were wonderful! They did an amazing job, were so incredibly respectful, told us every step of the way what they were doing & why. At the end of the instillation process they explained how to work each unit, showed me the heat pump out back & what to do if there’s an issue. I have small toddlers that needed naps while they were here & they made sure to be as quiet as they could, wore shoe covers as well which I really appreciated! Derrick & Tristen are wonderful employees they deserve a raise or bonus!

Gas leak wit my fireplace. Mason @ Tri-tech came a looked into the problem. Took the fireplace apart but could detect the leak. He then made sure that all the fittings are tight, cleaned it up, repainted it and got it working. Overnight, I smell leaking gas again, so I call TRi-Tech. By noon, Mason came to the house, took the fireplace apart again, and this time, he found the culprit for the gas leak. I am very thankful to Tri-Tech. Mason was exceptionally professional and just a very genuinely nice person. He wore shoe covers and made sure to vacuum all the dust and debris. High Recommend this company.

I purchased a newly built home in Gresham OR a little over a year ago. When we went to use the gas fireplace this winter, it began to make a loud clanking noise when the blower came on. Of course it was past the builder’s warranty period so i needed to find a fireplace repair shop. A friend recommended Tri-Tech Heating. They were professional from the first time they answered the phone until we shook hands thanking the techs for a job well done. The techs arrived within the appointment window with a call from the office letting us know they were on their way to our house. They did a complete inspection and quickly diagnosed the issue made the repairs and walked us through what was wrong and how they repaired it. Overall it was a great experience and would call them again if I anything other work was needed.

Great CS behind the phone when I first called to get an estimate. She saved me a lot of money by telling me exactly what I got for a maintenance and also advised that a lot of times that's all that's needed to fix a gas fireplace when it acts funky. A competitor of theirs wanted to charge twice the price just to look at it and that didn't include the maintenance (which I didn't realize until Tri-tech CS volunteered to tell me what the fee included unlike their competitor until I called back to ask). Tri-Tech's tech was informative and left me feeling confident he could fix it, even if it needed more than a maintenance. He fixed it with just a maintenance which was fantastic. Great experience. I recommend them.

I had great service. Dennis was on time, courteous, efficient and a pleasure to interact with. He explained things well, too. He was very professional, as he came to follow up on my service from the previous week. That person was also timely, respectful, and courteous, but the fireplace was shutting off and coming back on every few seconds. Dennis noted that he is relatively new and doing well learning. Positive attitudes. I like that. We all do better when we encourage each other. I am sitting in front my fireplace right now enjoying the fire. Thank you Tri-Tech!

Ray was fantastic giving the estimate. Very knowledgeable and informative. The main reason we went with Tri-tech. Caleb and Alonzo were very courteous, cleaned up after our mini-split install and answered all of our questions. All at a very competitive price. Will definitely use them for future work.

Ray, showed up and we discussed the work I needed done. He agreed the work was relatively minor and quoted me a price. He then stated he had to go back to office to prepare an estimate in writing. A couple
of hours later, he emailed me an estimate that reflected an amount which was double the amount he had originally quoted me a couple of hours later. If you are not interested in doing the work, just say so.

Tyler Zeck did an immaculate job cleaning and servicing my AC and Fireplace! He showed up earlier, due to a gap in his schedule, and was courteous, professional and meticulous with his service! Absolute 5-Star service, definitely worth recommending! Thank you!

Well I moved into a place where they installed new Mitsubishi split AC/ heater. I moved in, didn’t work. Remote didn’t work. So it only worked with emergency mode. They came late and did nothing, fumbled with the remote for close to an hour. When I finally told him I had to leave, he tells me it’s a bad part that needs to ordered. I wait weeks for them to come to replace the part. Same guy comes replaces the part. When I inspect it, the remote works. He didn’t take the time to make sure it all worked, heating and AC. When I’m checking it, he claims that it takes awhile before it heats up or gets cold. Last night was in the low 50’s outside. I try the heating unit. Doesn’t work, he basically came to make the unit work as a fan. I don’t remember his name but he’s young with long curly dirty blond hair. He’s not the person you want fixing anything. Don’t let him in your home, he might make the issue worse.

Edit: After my negative review, Zach contacted me promptly at which point we took steps to troubleshoot my issues. With no success Zach asked if we could schedule service call for the next morning. They actually called to have someone come by earlier, but I was unavailable. Mason arrived for the service, professional and straight to work. He found some problems that needed to be addressed. Initially, he said they would have to reschedule. Thankfully they were able to find the time to fix the problems same day. After about an hour of work, he came in explained what he did and how he repaired it. We went over the cooling/ heating operations and advised me on certain functions of do’s and don’t. This was the type of service that you call above and beyond, and would recommend them for service. I changing my review to 5 stars after the proper service that I received, and although it was bad start the ending results shows that they were professional company and willing to do what’s right. Thanks to everyone that made it happen.

Tri-Tech staff were very polite, competitive prices and they did great work without disturbing my 4 month old! They have been very responsive to questions about the installed units and I couldn't be happier with the product- it is so nice to have efficient heating and cooling. We save money on our utility bill and our home is much more comfortable.

I had an air conditioner that needed servicing, but the Sears unit couldn’t get part replacements. Tri-Tech ordered a new one that perfectly fit the wall hole, bypassing the need for HOA approval and extra red tape. The new air conditioner is a remarkable upgrade from the Sears model. I love it! A heartfelt thank you for this transformation.

Tyler Z was wonderful to work with on our annual maintenance. Tri Tech installed mini splits in an addition and a new high efficiency heat pump in our new house within the last year. Great experience all around.

We've used Tri Tech several times. They have repaired our water heater up until the end of its lifespan and then replaced with a new one practically same day! Saved us from a Thanksgiving without hot water. Techs and office staff were super friendly and reliable.

Ty at Tri Tech did an amazing job for us. We are Coldwell Banker United Brokers and manage Owners properties and this company has scheduled us in a timely manner, shows up when they say. Very professional and clean. They get the job done. Reasonable price too

Saved us thousands of dollars!!!!

We had 3 other companies come in, spent hours upon hours “diagnosing” the problem, only to tell us we had to replace our whole ductless system. Tri-tech spends 3 minutes talking to us and knew exactly the problem without even looking at it! Came back fixed within minutes and saved us so much time, money and a huge headache. Would highly recommend them to anyone.

Don't get your heating/AC unit installed by tri-tech unless you want them to come out every single year to fix it when the weather gets hot. Every. Single. Year. On top of the ridiculous amount of times that they had to come out and fix stuff for us after they first installed it, but at least at that point it was under warranty. Now we just have to pay for them to come out and fix the unit every year when it gets hot and stops working again. We have genuinely thought about selling our house just to buy a different one so that we can have somebody other than tri-tech install a unit for us so it'll actually work for longer than one year. It's beyond ridiculous at this point.

Help to make a informed replacement system for my home.
And i would like to add the follow-ups was great, and better than I hoped for. Thank you life is good!

I cannot recommend TriTech enough. I needed to replace my entire heat pump system. I called around to 5 different HVAC vendors based on top Google reviews. TriTech provided me with the best quote which factored into my decision to choose them without a doubt, but what sealed the deal was their customer service. Ray came out to look things over for a quote. Afterward he answered all my questions even providing me insight on why another company bid the identical Mitsubishi system with an extra $7000 markup on the equipment. I received a postcard a couple days later hand written by Ray thanking me for the opportunity to quote a system.

Arlene walked me through the financing process, which was the best one out of the 5 bids I received. I was scheduled a very short time later. The installers showed up early and went to work taking great pride in what they were doing. Ray showed up about mid-day to see how things were going. I was stunned. No one provided service like that these days. The install took 2 days and it was very seamless. These guys know what they are doing.

Topping it off I got a call a few days later checking in on things. Wow.

If you want to best give TriTech a call.

Tri Tech has been helping us troubleshoot our fireplace issue, and Zach Ziemer was the one who got to the bottom of it! Even though it’s not exactly fireplace season, we noticed last week that it wasn’t working quite right. Thankfully, Zach was able to diagnose and fix the problem—now it’s all set and ready for the colder days in a few months!!

New tankless water heater: Mason and Chris were very knowledgeable and polite. They confirmed my preferences many times during the install. They were on time, or ahead of schedule both days. They proved the inspector wrong by knowing the specs. The priced competitively and were very friendly over the phone (Kim). Best of all, everything works! I will have them back to put in a new furnace and recommend them to others.

Tyler from Tri Tech came out to look at my non-functioning airconditioner during this heat-wave. He assessed the problem and explained it to me. He did not upsell me at all. He determined the least costly way to fix the problem-- a simple replacement part. Integrity is so important and I will definitely use Tri Tech again, especially when it does come time to replace this old system.