Reviews of local pros in Walla Walla, Washington

Having a broken frost-free faucet is bad in freezing weather. TCS,LLC was the first responder. Andrew P. knew what to do, and was willing to go under the house to do it. He had the right replacement faucet, so I agreed. He did a good job and had it fixed in less than an hour. The price was way overpriced, but being elderly and no longer able to go under the house, I agreed.

Very friendly HVAC inspection. At the end, full estimates of several options were emailed. Several concerns were pointed out and in the spirit of "verify, verify, verify," I paid for a second opinion. In the end I could not validate the original analysis. In retrospect, the "on sale," very affordable inspection felt like marketing for upgrades which are still unnecessary.

Martin saved the day after we came home from vacation to a broken thermostat and a 50 degree house! He was able to find us a reasonably priced solution to warm our house back up, and let us know about some things we should keep an eye on. Thank you for getting our heat back on!

I was more than pleased with him. He was organized, clearly knew what he was doing! If there was a higher star rating he would get it from me. Unit running the best it ever has!!

Martin was very helpful. Explained every questions that I had multiple times so I fully understand what's going on with my unit. Appreciated that he wore booties upon entering my home, and kept the room that he was working in clean. Fully recommend total comfort even use them for my business.

Carlos, did an amazing job, he provided great service. Carlos even explained to me the work he was doing in simple words so I could understand him. I like the work that was done, I will recommend him to family and friends.

Carlos helped us this week with an emergency heating system issue. He came to our home within hours of us calling (beyond normal business hours) and prevented a fire in our home. We have never used Toal Comfort Solutions but have become lifelong customers thanks to Carlos and his immense knowledge and kindness. We can’t thank him enough for his help!

Thoroughly enjoyed Martin. He is a worthy representative of your company - polite, competent and respectful of our property and time. I always learn something useful when he comes here. I look forward to seeing him in the future.

Josh was very knowledgeable about what I would need and possibly of finance. I told him I ended to talk to my son so Josh could include my son in this major endeavor and expense. I'm glad Joshwas my tech. Thank you.

I had a great experience with TCS HVAC Service in Walla Walla for an HVAC repair. They were professional, showed up on time, and fixed the problem quickly. Carlos was very knowledgeable and explained everything clearly. The service was honest, affordable, and reliable. I would definitely recommend TCS HVAC Service to anyone needing HVAC repairs

He did an amazing job he went above and beyond & communicated to me as I asked keeped me informed of everything that was going on and even a little bit more to help me in the further future resolve my issues with my plumbing. I appreciated that he said if I had any further questions or concerns to give him a call and he would be able to help me in regards to the plumbing issues that I had for my home.

When we came home from vacation to a 50 degree house Total Comfort came out within about an hour. Martin was able to let us know about some long term concerns with our whole furnace system and ultimately was able to find an affordable solution to get our heat back on. We'll definitely be keeping Total Comfort at the top of our list when it comes time to upgrade our system and they'll be my first call again if we have any emergency issues in the future.

Richard was pleasant and professional. Appreciated getting our toilet problem completed asap. He replaced the faulty part and showed me what the problem was. This toilet had been worked on the day before and we came close to having our bathroom flooded that night. The company decided to not charge me for the return visit to our home. I am very grateful for that.
Thanks so much for helping us out. I will definitely ask for Richard in the future.

I was very impressed with American Air. We used them to install a new system for our church. The owner took the time to explain everything in detail and give us various options. The crew went over and above the normal installation and spent extra time to install extra things that were needed. I would recommend giving them a call for any of your A/C, heating needs.

We highly recommend American Air...we had our AC stop working on an extremely hot day, on the weekend, and contacted them asking for help. They sent someone within about 20 minutes, and got it fixed right away. They are always very responsive, very polite, and get there quickly. They make each client feel like a priority, and treat them like a priority. We are so glad that people recommended we use this company when we needed HVAC help...now we know why everyone loves them. :) (Special shoutout to Tim! Thanks for always getting us taken care of!)

I recently had to replace my 30 year old furnace & AC equipment. I chose American Air & had the pleasure of working with Dan & his technicians. They were all very professional & knowledgeable & didn't hesitate to answer my questions. They did a great job & hauled away all of the old equipment. I really like my new American standard system.

I called American on a Sunday afternoon for an A/C that was not working. The owner answered the phone. It was about 100 degrees outside. Dan, the owner had someone at the property within an hour. I had to pay a Sunday rate, but it was more important that the response was fast given the heat outside. I would estimate the A/C was repaired within 2 hrs. of the initial call. Dan was friendly understood the importance of speed given the heat and it was much appreciated. I'll use them again.

I should mention Total Comfort Solutions was the company I've used in the past but my last experience was not only poor but I was overcharged. When brought to the attention of the owner he was rude and unprofessional. I won't use them again.

Had a problem on a very warm day. Called the next day and they had a tech (Joshua) drop in and had the problem fixed in 30 minutes. Cool air is flowing again. Many thanks.

Impressed with this service! They sent a technician out the same day I called. Seth was helpful, knowledgeable, and fixed the problem quickly. He answered all my questions thoroughly. I'll definitely use them again for future HVAC issues.

I would recommend American Air to anyone and everyone. Dan and his crew are amazing! Helpful, friendly and so knowledgeable. If you need any kind of HVAC work done American Air should be the first call you make.

Very professional service by all! Got our AC unit & furnace replaced in one day during the heat spell. Left everything immaculate like they had never been here. Top notch service by all. Thanks American Air!