Plumbing reviews in Charleston, West Virginia
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I am extremely pleased with the service I received from Mr. Rooter.
I was given an estimate in advance.
The service man explained what he was doing and how my sewer line likely got clogged. He cleaned out the clog quickly. He made suggestions on things to do to avoid future problems.
I highly recommend Mr. Rooter for sewer problems. -
Mike Ivy is an outstanding plumber. He explained my project , provided me options, and delivered. We will call him next time we have a plumbing issue
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Mike I. did a great job replacing our shallow well pump that had been leaking. He was very knowledgeable, professional, and showed up within a few hours of my request for service. The pricing was fair and transparent. After he was finished with the work, he walked me through everything I needed to know about the new pump and system and explained next steps. I highly recommend.
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Called Mr Rooters for a clogged toilet in my kids bathroom that wouldn’t plunge at 12:30 and they were able to show up and fix it within an hour.
I’ve also used this business in the past year to disassemble an old water purification system under my kitchen sink and had great service.
Highly recommended, friendly, reliable and knowledgeable. -
Mike Ivy was the best! The female who took my call was friendly and caring. She understood my situation and wasted no time in arranging for Mike to come to my home! Their competition ( Roto Cooter) was incompetent and left me without water for 3 days! Only regret I have is not calling Mr. Rotor first!
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Great reception. Fast response. Mike Ivy was very nice and informative to the options for my sewer line. Price was reasonable. Will definitely use again and highly recommend. Thanks!
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This was my 1st experience dealing with a sewer leak under my house. In a rush I was unable to ask around or look up for myself plumbers to help repair, so I ended up just calling down a list. A few places didn't take my issue serious and one company hung up on me. I called Mr Rooter and it rang busy. They immediately returned my call though and came by in hours to address the issue. After scheduling the full repair and explaining the process to me, I was imminencely impressed. The tech manager (Mike Ivy) that took on my mess was super polite and thorough with his explanations and breakdowns of the situation. He was able to get everything repaired and mess cleaned up like the leak never happened. I highly recommend both the company Mr Rooter and Mike Ivy if you have any need for a plumber.
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Mike Ivy did a great job, he is worth more money and deserves ann extra day off for the holidays. He was very professional! Merry Christmas 🎄🎁
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I called A&P for a second opinion after a plumber told me my clogged sink pipe would require a major job of cutting open my wall to replace the corroded pipe. Plumbers Richard and Jackson arrived promptly and listened carefully as I answered questions about the problem including its history. They were professional, respectful and otherwise very nice.
Richard concurred that a job in which he would have to cut open the wall would be major and quite expensive. He asked if he could try to unclog the sink first with his equipment. I was exhilarated when I learned he succeeded.
A&P saved me hundreds of dollars and did so quickly and efficiently. I was truly impressed that the plumbers’ goal was to correct the problem at a reasonable price. I highly recommend this company and especially these two plumbers. -
Rocky and Cole did a wonderful job. Rocky was very thorough and very knowledgeable. He replaced shower pipes and parts. He definitely knows his stuff. They did not leave a mess and the price was reasonable. Cole replaced water valves and assisted Rocky.
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I have a complaint two A and P plumbing trucks drove 60 mph through our neighborhood on 21st Street North Charleston. Speed limit is 15 mph We have children who play in our neighborhood. I waived for them to slow down they just ignored me. Show a little respect next time. Very disappointefd
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David was not only very knowledgeable and helpful with my issue of the hot water heater. David was a very nice representative of his company. Thank You A&P Plumbing!
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I had a gas leak in my basement, needed a new valve on the line
I had been without gas for 3 days, no hot water or cook stove. I called their office, Michael, came. next day, replaced the valve and put a drain on my hot water tank, to bring it up to code. I didn't know it was needed. Lowe's installed less than 2 years ago. I am beyond pleased with my experience with this company. Will not use another plumbing company. Cost was very reasonable. -
I would like to share that A&P Plumbing has real integrity and has courteous and professional staff members and management. They take pride in customer satisfaction and I'm happy to send recommendations their way anytime I hear of someone needing a plumber for any occasion.
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I had a small leak from my first floor bathroom going into my basement. When I called the phone was answered quickly and I received an appointment for the next day. The plumber, Rocky, called before he arrived, and was at my house wiithin the 25 minutes he said it would take him to get there. He identified the problem and repaired it in less than an hour. He was courteous and very careful to make sure he didn’t track dirt in the house or leave anything for me to clean up. I will definitely be calling A&P for any future plumbing needs I have.
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Michael was in our home fixing a few things today! He did a fantastic job, explained the new WiFi shut off very well! Super professional for the entire service call! As always A&P provided great service!
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If you have a plumbing need, and you want it done right, look no further than A&P Plumbing! Great people, knowledgeable staff, excellent work quality and ethic, reasonable prices, you truly could not ask for better! All around great company owned by wonderful people! 10 out of 10, would recommend to anyone! We had a water leak and they went above and beyond our expectations to fix it for us! They are very thorough and explained the process instead of just doing it, did an amazing job, helped fix another issue we had, and had it done in no time! We had our water fixed and back on in a day!! From the bottom of our hearts thank you! We will be recommending you to everyone!
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Completed two valves and faucet replacement. Focused on the tasks and completed it in a timely manner. Polite and pleasant. Highly recommended.
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This company is not even done with my gas leak repair yet, but I will gladly give praise where praise is due. Brandon is so professional, kind, knowledgeable and down to earth. I made a call and he arrived within 2 hours. His employees were able to start Phase 1 of repairing my leak the same day. Truly an amazing guy who runs an amazing company. You won't find better work or a better price. A definite asset to our community!
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Rocky and Jackson arrived shortly after I called their office requesting service for a leaking hot water heater. They were extremely courteous and professional. They ordered a new heater and returned later the same day to install it. They did the job quickly and cleaned up completely afterward. They took the time to answer all our questions, and we are very satisfied with the service they provided. Thank you A&P for responding so quickly when we needed help!
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Had a clogged bathroom sink and the usual DIY stuff wasn't working, so we called A&P. I got voicemail when I first called and figured I'd just try again later, but the receptionist actually returned my call promptly which I appreciated. David came out the next day and had our bathroom sink unclogged within an hour or so. The price was reasonable. We would call again if we have any more issues!