Reviews of local pros in Jackson, Wisconsin

I specifically used the electrical services. First, scheduling was amazing. Fill out a form online, scheduled the next day. Bryon showed up on time, spent time explaining the situation, and explained what was a necessary vs. Unnecessary fix. He walked me through the cost of the projects and the various options I had so as to save on the cost. Bryon had to come back the following week to do the second half of the job, again on time, quick work, super nice, and explained everything. I could not have asked for a better experience.

Tough review to write. They came out on a Sunday, about 24 hours later after a call about a leaking water heater. They were the only one who could come out within a reasonable time frame. The next plumber said they wouldn’t be able to came out for another day but I wish I would’ve just waited. Unfortunately my partner and I are both healthcare workers and did not have the luxury of waiting. I figured I would get hit a little bit on pricing for the convenience of time, but this was a little different than that.

I got quoted over $7000 to replace a 40-gal power vented water heater (I’ll let you google and see how inexpensive a unit itself is in comparison). The job itself was straightforward and required very little pipe rerouting if any at all. You sort of sucker people into this situation and charge them nearly $200 for the quote alone if they don’t agree to the service you recommend. I was in a bad position and you guys really took advantage of that. So congratulations I guess? But I will never, ever, in a million years call you guys if I need home repairs or maintenance. The tech was fine. The work was fine. The fact that you guys are okay charging folks over $7000 for this type of work is shameful. I will ensure everyone I know avoids you guys like the plague.

We had the pleasure of having George Watts from Mr. Hollands come on out to do a furnace tune up to our unit. George was phenomenal! George was very patient with us and explained in detail the furance tune up. We highly recommend giving Mr. Holland's a look if you are in the market for a new Furnace and or AC unit. Thank you George, you are AWESOME! Thank you Mr. Holland's!

Mr Hollands staff always does an excellent job. We’ve had them servicing our HVAC system for close to 20 years and are always very thorough and professional. We wouldn’t consider working with any other company than Hollands.

Z was absolutely wonderful! He was extremely polite, kind, and helpful, and he fixed our toilet quickly and efficiently. It’s so nice to have someone who takes pride in their work and treats customers with respect. Thank you, Z, for taking care of our problem so well!

Hollands came out back in October and replaced our very old oil boiler in our home. They did a fantastic job! The technicians were kind and professional. It was a huge job and they were here well into the evenning. we are very happy with our new boiler . It is keeping us nice and warm. We shopped around before we chose them to do this job. They were resonable. And we are happy with them. Thank you so much for the great job!

Mr. Holland’s is it! Our AC took a dive on the hottest week of the summer. They were able to get in after a few days and have a whole new system installed and running perfectly! With our old system being from 95’, it was time we invested. They didn’t leave any kind of mess and really took care of everything. Even did an electrical check up after install. Also the 10 year warranties on EVERYTHING is nice. No worries there. Will definitely be using them for all of our HVAC needs!

Bill, Nick and team were absolutely incredible to work with. I just got my new home 3 months ago and already encountered a major plumbing backup in the basement. They were awesome about trying to do everything to get it running before we realized we had to actually dig things up and replace the 107 year old house trap. It was totally worth it and I now have full peace of mind and can move into this new home chapter in full confidence, or as I like to say "pooping in confidence" :) I really appreciate the amazing work, responsiveness and I'm so glad I found a good new plumber and HVAC company I feel I can count on and trust!

The technician came out and fixed and solved the problem very quickly, but it seems like it’s something he’s seen before and ours was a new insulation of the furnace that the gas pressure was not set properly from one time that was installed. Our furnace was installed in the summer, so I’m sure all they did was just turn it on the first time to make sure everything was working right and never checked out to make sure that everything was set to the proper standards or specifications. It would’ve been nice to have some type of a maybe a call to see how everything was working once the colder weather came in with a new installation.

Vents Cleaned with Incredible Service! Extremely thorough with photos of before and after work. Both men were personable and caring of my home and furniture. They were recommended to me by a friend who had their vents recently cleaned by Mr. Hollard's and I too HIGHLY recommend them! THANKS TO YOU ALL!

Z Ellis was an awesome technician. It was at my son's home. He was efficient and very patient with my questions. Cleaned up very well. Great job!

Installation was good - this was around 2020/2021, but then the business was bought out, so I hear. Now, service is not reliable. I had two separate service calls for a simple problem with the furnace they installed, both techs (within the span of two winters) came out to basically sit me down at my dining room table to upsell me on other things, all while NOT fixing my problem - which was easy! It needed a new damper control/switch. The techs somehow weren't trained to spot that. Their solution? Make up a reason that my door is somehow causing the thermostat to mis-read the temperature. So I eventually called someone local and they realized the issue within 15 minutes of being here. I would think twice, three times actually, before going with Mr. Hollands (since I don't think there is a "Mr. Holland" anymore), unless you like sitting down for presentations and looking at 30 pictures of the inner-guts of your furnace.

I then called back and asked them about a manufacturers warranty on the defective damper switch mechanism. The result? Ghosted...it's been several months with no call back on my warranty question. They only want to sell and it doesn't seem that they truly care. It's not the people, they were all very nice, they are just not adequately trained or supported, which is a business problem, not staffing.

To the owners - sorry, your service didn't meet expectations at all and don't think by me placing this review here, and you responding to it, that I will now want to "make things right"....you had plenty of chances and opportunities for that. This review is 4 years in the making...your making. Please do not reach out to me trying to make it right at this point, it's way too late for that.

I had two furnace installed thinking I would get a better price. He charged be $4100.00 a piece. The next day I found a gas leak so I called them at 11:00 and didn’t get here till 5:00. By that time I had nausea and my grandson had a head ache. 4 days later I still have nausea.

We had Mr Hollander out to service our 25 year old air conditioner. After assessment, we were provided with all the options from service to replacement. We chose to hold off on repairing until we talked with their sales rep/project manager. Rudy was very professional and knowledgeable and, again, left us with lots of information and options. No high pressure sales at any point.

We did go with replacement, not just of AC, but also aging furnace. They were able to get the work on the schedule within days. The crew showed up on time, took steps to protect our interior, very polite. They identified a problem due to space/access limitations but worked creatively as a team to address the problem. We were very impressed with their knowledge and the pride they took in their work. Great clean up and a walk through at the end of the day.

Great job! We’ll be using Mr Hollands for future needs.

I had an emergency backup. They were able to come right away to unclog my sewer line. They gave me a free inspection. Turns out I needed hydrogen jetting. They were very honest and came out in a timely manner. Would recommend this place. Staff also was very friendly and courteous.

Our hot water heater went out. I spoke to Stephanie who was very friendly and kind with my concerns. She got me in contact with Tyler who walked me through everything I needed to do to shut the water and gas off to the water heater. He was great and was able to get a new one scheduled to install in a just a few days since we were looking for the same brand and he needed to order it. The day of I had the technician Johnathan Beck text he was on his way and was on time. Johnathan was awesome! Very prompt, courteous, friendly and explained everything he would be doing. He put floor mats down in the hallway not to scratch my wood floors.. .All around from the first phone call to the installation, Mr Hollands staff was amazing! I highly recommend this company! Great team - Jen Gallo

Professional who showed up for quote was very good. After I read thru the quotation I realized they had missed one item needed to complete the job. I received a second quotation just for the missed item. I asked for one consolidated quotation on a single piece of paper. I called 3 times for this. The office staff seem to have no idea how to do this. As of today I haven't received what I asked for. Poor customer service by office staff.

We had two electricians in to set up new lighting and plugs around an unfinished basement. One was in training, but despite that, they both were thorough, professional, and quick workers. Much appreciated!

I choose to use your service because you bought the company that installed our boiler. After talking with a scheduling person and informing them of the brand and model boiler I had we decided to go with the annual VIP maintenance program. This I was told included a tune up and discount on future repairs if necessary. After the tune up it was determined some minor maintenance parts were needing replacement. The boiler we have is discontinued and I was then informed that due to "liability" reasons they could not do any repair work. The recommendation was to replace a perfectly working boiler. That's not happening. And if it does it will not be work Mr. Hollands will be doing.

Josh was fantastic. He’s knowledgeable, super friendly, and really easy to communicate with. He did quality work and made the whole process stress-free. He’ll be back to finish tomorrow, and I wouldn’t hesitate to call him again or recommend him to anyone.

I’ve had an issue with roots in my sewer mainline and have called multiple times other companies before. Mr Holland is by far the best. Best response time on getting someone out, best price and friendliest staff. Josh is who can out to fix the issue for me and he did a fantastic job. Super friendly, punctual and informative. Took he just a few minutes to clear everything up and even helped set up someone to come out and cam the line so we can get to the root of the issue. 10/10