Home Services reviews in Milwaukee, Wisconsin
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We were hit with the crazy rain storm couple days ago as well as the rest of Milwaukee county. I saw the steam dry truck out front at a neighbors home and they recommended them.
I called the office for a service and they got us in the same day. I can’t say this enough but they were life savers. Pumped out almost 200 gallons of water out of our basement.
Patrick D. Was our technician and he was nothing short than AWESOME!!! He walked us through the process, with the outmost professionalism. He answered all our questions as this was our first flooding ever as being homeowners for nine years. He was very respectful, caring, and outright a very knowledgeable guy. If I could give him 100 stars I would!
This company knows what they’re doing and we would recommend them to anyone. -
Won’t even attempt to get crayon or washable markers out of carpet---
EDIT IN RESPONSE:
Your reply is a bit aggressive. This is my recommendation of your company, get over it. Wimmer used a different company that was able to get 10 months worth of stains out of the carpet. My kids had their fun making that carpet their canvass with their WASHABLE markers and crayons lol unless crayola changed something that I dont know about. Unfortunately for you, there would be no business if people kept their carpets perfectly clean at all times so what a weird way to respond 😂. Here are a few of the pictures of the "UNREMOVABLE" stains so your future clients can know what you were unable to remove. Have a great day 😁
If you cant clean these stains then I dont know maybe your in the wrong business.
SECOND EDIT IN RESPONSE:
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I love your diligence replying and researching. It’s commendable… my only wish is that you were as diligent when it came to cleaning our carpet. 500 5 star reviews shows me that your company is doing everything they should to keep people happy… still not sure why you all dropped the ball over at that apartment, probably a way for both businesses to benefit. But I don’t know most businesses do honest work. I also think it’s weird that you all are associated with a apartment complex like who am I talking to here, wimmer or steamdry? Very unprofessional on both ends! And WEIRD 🤣anyways…. It’s one review. Take it with a grain of salt. You can’t change the way that I feel, if you don’t like people getting on here and reviewing your company then take yourself off Google. If you have any more questions or would like more business advice, just give me a call I’m sure you can contact wimmer communities and ask for my contact info/ date of birth and social security number…… WEIRDO -
The guy did an amazing job.
and he explained really well.
I’m very impressed with the outcome and everything was done and a timely manner and the Price was reasonable in I was able to give a tip -
Darwon and his team were outstanding. They worked so fast to extract all the water and pull out Carpet after our recent flood. Beyond caring and professional. They saved us in a time when we felt helpless. Best service and beyond pleased.
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Torrance at SteamDry Restore did a wonderful job with the carpet cleaning and odor removal. The results were excellent, and I would definitely recommend their service to others.
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Sean did a nice job cleaning our carpet and stairs. He was very courteous and professional. Didn't take very long to get the job done.
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They are friendly, thorough, and reliable!! I have been using them for over three years now. I have little dogs that like to have little accidents. All the stains have come out!!
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We had a wonderful experience with STEAMDRY. Can’t say enough about the prompt and professional attention we experienced with such knowledgeable professionals over the weekend. I highly recommend this company for any of your carpet drying or cleaning needs!! I rate them a 10 out of 5. Thank you STEAMDRY. Darwon and his working partner are the best.
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Steam Dry came to clean our lower level carpet & did an excellent job. Four days later we reached out to them @ 2am when the entire lower level flooded. We were able to get on a waitlist @ that time. They came later that day & took care of water removal & restoring our space. We cannot praise them highly enough!!
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My basement was flooded and had a bad smell, due to the flood. Michael and his son Caleb came to my home and did an outstanding job! Everything was explained in detail as to what had to be done and the amount of time it would take. They brought in fans to help dry the carpet and when they returned they gave my basement a through cleaning. Their professionalism, attention to detail exceeded my expectations. Not to mention it's a family owned company. I'm very impressed and would highly recommend their services and the Price is Right.
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They are amazing! I had an amazing emergency and needed my carpets cleaned and they came right away. The gentleman doing the work was respectful, understanding and did an awesome job! Highly recommend! Thank you!
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Great experience. Professional, thorough, friendly and efficient technicians, arrived on time. Very very pleased with everything carpet looks great. Highly recommend will use them again.
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I would have given 5 stars, but I paid $50 extra (supposedly a deal - normally $80) for double cleaning to clean high traffic areas. There are a few areas that are still a little dark (beige carpet). Otherwise, the carpet looks great and the 2 men that came out were very professional and friendly.
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The gentleman was on time, polite and very honest. Not always the case I have found with other carpet cleaning companies. He did not sell me services I did not need nor try to talk me into them. I will definitely use them again.
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Ernesto was exceptional! He inspected the carpet, talked through the process and was very thorough with his cleaning. Highly recommend!
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The work that Torrance did to get our carpet back to looking clean, once again, exceeded our expectations. He was punctual, professional, focused and obviously very experienced.
The carpet looks NEW ! Highly recommend him. -
Second time! Torrance was AMAZING! Carpet looks brand new! He definitely was the nicest person to EVER do work in our home and went above and beyond! Hope they give him a raise for his outstanding professionalism and dedication to customer happiness! Thank you, Torrance for the fantastic job and for making sure our kitten didn’t escape! You are a rockstar!!!
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Excellent service! I was able to get my rug in for cleaning right away. It was done in two weeks and Darwon was so responsive with texts and phone calls keeping me apprised of times for delivery and drop off. Great job!
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Luke was amazing! Such a pleasant knowledgeable man and did a wonderful job!! I have used the same carpet service for years and until now they have never been so clean! It smells fresh and not overpowering. Very pleased customer. Thanks Luke!
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Luke was just here to clean my carpets, and I've never seen a
carpet look so brand new before with any other company I've used in years past. Luke was so friendly and helpful, and gave me all the hot tips on how to move forward. I would recommend him to anyone!! STEAMDRY, you have a wonderful employee!! -
We had our apartment carpet done specifically for the high traffic areas. Our appointment was handled smoothly with a call before our cleaner arrived. As for the service, there were a couple spots that had some heavy staining. While no promises were made about the end result, it turned out very well. I am so happy with the results. I will be sure to use them in the future.