Home Services reviews in Milwaukee, Wisconsin

This was honestly one of the worst customer service experiences I have ever encountered. I booked a recurring service a week ago. The website said I should get assigned someone and would get confirmation 48 hours prior. I should have known there would be issues when I didn't get confirmation. Today, they did not show up at the time they were supposed to. I checked the website and still didn't have anyone assigned. I called and left a voicemail. Someone immediately texted me back from the same number I called. They said that someone had called in sick. This seemed like a cover to me because clearly they had not assigned someone yet. They ended up finding someone. She clearly brought a friend with her and not someone who normally cleans houses so I inquired about this. They asked that I "please let her clean" and to check her review. She had 1 review five start review but no text to accompany it. And there was no information regarding the person who accompanied her. I was simply letting them know about this and the person I was texting accused me of discrimination. The woman ended up doing a nice job, but I would NEVER use Errund again and would warn anyone against using it.

My Wife and I recently bought a condo and the previous owners left it completely disgusting. They had a dog and there was dog hair everywhere, plus they had NEVER done a deep cleaning. The refrigerator was a mess and the baseboards were stuck with grime. Errund was able to quickly schedule our appointment with very little notice. After errund cleaners came, the place looks SO MUCH better and livable. THANK YOU LADIES!

All of my experiences with Errund has been positive. The process of hiring a cleaning professional is super easy and I love the fact that I can book one day in advance. The system is easy and reliable. I definitely recommend.

Luke & Curtis are Two Great Cleaners and I enjoyed listening to Luke signing 😁😁😁! Thank you for your Service Guys!!!

Sergio and Brandon delivered outstanding carpet cleaning service. They were both professional and thorough, leaving my carpets looking brand new. Their attention to detail was impressive, and they were careful to address all of my concerns. I was highly satisfied with their work ethic and the fantastic results. I would definitely recommend their services to anyone.

Antonio did an incredible job. He didn’t mind my two small dogs being an annoyance and he explained the process step-by-step before he started. He gave me the opportunity to ask questions and was very professional and polite. It was worth taking a day off work to stay home and have my carpet cleaned. I will definitely be using this company again in the future. Thanks Antonio!

Luke is best. - Went way beyond! Even Cleaned up hot cocoa I spilled in unscheduled room while he was here!!! Yikes! This was on a light beige carpet that has never looked clean for 4 years! Nothing worked. Not till this company! Carpet now truly like brand new Luke would not give up on even a small stubborn spot. Saved me the expense of replacing our carpet throughout entire house. Thank you so very much!

They did a fantastic job. I was impressed with how good the carpets looked after they were done. The team was super courteous and communicative. I will use again and highly recommend.

Best carpet job that we’ve had in years. I am a mom of 5 so you can imagine the wear on my carpet. These guys did and awesome job especially on the stairs. Shout out to Derwin and Curtis for their quality work, professionalism and punctuality!!

Luke and Angel were incredible! They were in and out and didn't leave a mess. Will definitely use again!

Today, July 2nd, 2024 I had my sofa cleaned by Ernesto, he is a perfectionist!! Sofa turned out like brand new! I highly recommend this company! //////////////// Today, Thursday, June 16, 2023 I had the pleasure of having my carpet cleaned by Alfonzo, at this awesome company!! I want to say a huge thank you!! Alphonzo is polite and does a fantastic job!! 10 STARS!! I recommend this carpet cleaning company 100%!! Last time: Tuesday, November 10th, 2020: Today Torrance & Darwon cleaned my carpeted steps & apartment sooo beautiful, I have to thank them for their knowledge & expertise!! Google won't let me write another review, so I put this one on with the prior review, back a year ago, in 2019. They are both polite and down to business! EXCELLENT SERVICE!! I thank you so much!! 2019: I am so pleased with this company's service, my cleaning guy was fantastic, knew what he was doing, and so polite! If I had a company, I'd steal him for my company!! My carpet looks new!! I am very fussy and this company met my expectations!! Thank you very much!

Luke was my technician and did a fantastic job. On time good communication and very thorough. Even was kind to my dog!

Fantastic job getting some deep and significant pet stains out of our white carpet. I was really pleased. Will definitely have them back to do the easier stuff. Thanks so much.

Amazing, just amazing. I chose this company to clean my Mom's carpet in her independent senior apartment with a 5 X 7 area rug based on the Google reviews that I read. I thought to myself how does any company get a collective rating of 5 stars with hundreds of reviews. I started by reading a few of the Google reviews and then clicked on their website. Their website allows you to get an immediate cost estimate and I was able to choose the day for the service and a 3 hour window when they would arrive. I chose a Tuesday between 9am and noon. The next business day I was contacted by a really pleasant person from SteamDry. She asked me questions about the service details of Mom's apartment and about the carpeting. After answering a few questions she came back with a lower cost than the estimate on their Website. Who doesn't like to save a few dollars? I was given confirmation that a 2 person crew was going to arrive between 9am and noon on Tuesday morning. Guess what. The crew called me about 8:25am on Tuesday morning and told me that they were in-route and that they will be at Mom's apartment at 9am. Then, they called me again at 8:50am saying that they arrived at the main entrance to the building and that they would be up shortly. Tony and Nick from SteamDry were knocking on Mom's apartment door at 9am, sharp. Seriously, at 9am, sharp. They looked over Mom's carpet and the location of Mom's apartment to their van. They determined that they could use the equipment in their van and would not need to use a portable carpet cleaning machine. Now, this is what blew me away. Mom lives on the 4th floor of a senior apartment building. That is a long way up there from the ground. But, SteamDry had hoses that reached from their company van in the parking lot up four stories into Mom's entire apartment. Those hoses delivered the hot cleaning water / solution and another parallel hose that extracted the dirty water back into their van down four stories to the ground. They sprayed the areas of Mom's carpet with what I think I remember them saying was electrostatic water which is their pre-cleaning solution. They arrived knocking on the door at 9:00am and at 9:50am they were completely finished and were back in their van. The carpet looked amazing. Both Tony and Nick were pleasant, personable, professional and respectful. This company is the real thing. You just read another 5 star review. Pictures of the van and van with hoses are zoomed in from the fourth floor of Mom's apartment for detail.

Luke was extremely professional. I have used SteamDry for many years and Luke always does an amazing job.

I booked an appointment with steamdry for a move out carpet cleaning because my apartment complex has deals with them. Booking and communication during booking was great. The day of service was supposed to be 8/28 between 10-2. The driver contacted me twice and I missed both calls due to working. I immediately called him back about 30 minutes later. Spoke to the driver and was told I’d have to reschedule. Hindsight I absolutely own up to my error in missing the initial call that they were 30 minutes out. So I called to reschedule honestly frustrated and was told I may not get rescheduled until Tuesday which would not work for me. I spoke to Brittany who tried getting me back on the schedule. Eventually I was added again but with an unknown timeframe which was fine. I also added my mom phone number in the event I couldn’t get the call. Then my mom calls me NOT SteamDry to tell me that they couldn’t do it because the driver didn’t have a portable unit. Also the driver asks my mother if she has the money to pay? Rude like yes we were paying. SMH Remember I said steamdry has deals with my apartment complex so they KNEW I was in an apartment building. SMH this was a very exhausting and unfortunate experience. I won’t be booking ever again.

Angel and Alex were quick, respectful, and wonderful to work with. Our house looks fantastic and smells great after the recent issues with sewer back ups here in Milwaukee.

WOW! We had a sprinkler pipe burst on the second floor of an apartment building. Water EVERYWHERE. I called for an emergency extraction, and about an hour later they had 10 guys in the building extracting water from the hallways, and some apartments! Thank you all so much, the damage could have been 10 times worse if all of you you guys hadn't responded so quickly.

Absolutely satisfied with the results, wish I would have took some before pictures. But they did an amazing job. Prices was reasonable to.

My carpets were in bad shape. The guys were great. They went above and beyond to get my carpets clean. Very happy with the job they did.🙂

My experience today was awesome! My technician, Patrick, was very kind and professional.

My carpet looks amazing and my area rug looks like new!

I wish I had before and after pics! My carpet was uh-ga-lee!!!! I am a happy camper!!!!😁

From the initial quote/contact to the cleaning, SteamDry did not disappoint and I will be calling them again!