Home Services reviews in Milwaukee, Wisconsin
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I purchased a Groupon and called to schedule an appointment. My call was returned quickly and an appointment was made for three days later. Received a phone call one hour before our 9 a.m. scheduled appointment to confirm, and showed up on time. Derrick was very professional and asked me all of the right questions and gave me a great price on additional cleaning of my sectional sofa outside of the Groupon purchased. He was very personable and extremely easy to talk to. Would definitely utilize his services again in the future.
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I contacted Total cleaning solutions from the red book here in Milwaukee and I didn't know what to expect however I was blown away by the professionalism and commercial equipment! My carpet was left spotless and lovely I am so thankful and I will be a returning customer he also cleaned my sofa with commercial equipment and did an amazing job for a very affordable price highly recommended
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He was very professional, he got me in really quick for an appointment, he got my carpet really cleaned, I recommend using his service. I will continue calling him when I need his services. 5 stars.
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Do NOT hire this business to do your landscaping. I wanted some landscaping around a tree in my yard and the job was done horribly.
I signed a contract stating what was to be done.
1. He took the measurements for the rubber and then said he did not have enough rubber to go around the project. The contract stated that he was to put rubber down.
2. The edging for the area is not clean and neat.
3. I gave hime a $25 deposit just as he asked. The job wasn't complete so I offered to pay him some of the money and the rest after it was finish.
3. He then complained that he felt he was being ripped off. I had to remind him, "You gave me the price, and I'm paying what you asked for.
He complained about how hard the work was.
4. He said he would come back and finish the work. He came back, but the quality was still horrible. It was obvious that he didn't know what he was doing.
5. He dug up some of the grass not all of it.
6. SO I have mulch on top of grass
6. He did not clean up the dirt entirely. Some of it was left in my yard
7. He violated my privacy by posting pictures of my yard without my permission.
8. I called him to tell him to please not tell people he is a landscaper and to tell him about what was hiding under the mulch, he hung the phone up on me.
9. Everyone knows that I am a public figure in this city, not to mention I was a member of the biggest gang in the state. He could have easily gotten referrals to sustain his business if his work ethic and quality of work were up to par. -
Great experience! Was punctual and did a great job with cleaning
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I am pleased to know that errund pay its cleaners well and all of my tips go to them great!
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Pricing wise is very good $26/hr for a one time service that you can book with 24 hours notice
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God knows what I didn't find errund earlier. Makes my life so much easier with the online management and customer service. give it a try and you will like it
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I bought a gift certificate from their website and I got the service at a lower rate! The service my friend who received the gift was great and my friend was very thankful
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Jennifer was kind, cheerful and did a great job at cleaning the house thoroughly! I will be using Errund again.
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after you schedule the service no one confirms whether they are coming or not, no one in the customer care responds to your calls,emails,etc. worst customer experience i have ever seen . not at all recommended these guys waste your time. DON'T EVER USE ERRUND for cleaning services
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I signed a 6 month contract with Errund so that I can have the same cleaner. They did a great job and I just extended our contract for a year.
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Horrible customer service. Their online system failed to book my reservation and when I called to enquire, the customer rep was unhelpful. He suggested that I could pay them more money for a same day booking appointment. I'll take my business elsewhere.
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Errund service was a life saver. I just moved into the city and did not know anyway. Cleaning and unpacking were nervewrecking. I called to ask if they did organization and they confirmed they could do it at the same hourly rate. Thanks girls!
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I read some of the complains they seemed to be very extreme. Obviously contingencies happen as we are all humans. But what is important is how Errund deals with it - Errund lets me know early if possible, finds replacement and offers some credit to me.
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The holidays were around the corner and most cleaners were busy so I could not find anyone. I panicked until my friend called errund and booked me a service. They charged $30 instead of the $25 some reviews mentioned I guess a hike in last minute fees, but the cleaners showed up and did their job. thank you
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A OK. Been using them for 2 years and still using them today. Sometimes cleaners are late or have contingencies but don't we always. What matters is Errund has plan A,B,C to make it work again around my schedule!
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We used Errund for our office cleaning. They charge at a reasonable rate of $25/hr and have consistently provided quality service for 3 years now. Highly recommended
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No one showed up for our 10am appointment despite our calls to confirm the day before, an hour before since we didn't see anyone assigned to us yet that morning, an hour after no one showed up by 11am, and the next few hours of no-show. Not a reliable service, recommend a firm who will arrive when requested, or contact you if they will not be showing up per the arrangements made a few days earlier.
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I wasn’t sure about errund having read a few negative review even those majority of the reviews are good ones because i am pessimist. I decided to give it a try anyway because i was desperately in need of a cleaner the next day lol. The results were great! I think those who complained somehow failed to read their cleaning checklist and think they will get a complete new house. Let’s be real. Anyway I recommend errund.
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They have a well deserved F rating on the BBB website! Absolutely awful company with the worst customer service I have EVER experienced. They take advantage of people with disabilities! THIS IS 2019! WHO DOES THAT!?
The cleaner cancelled twice and Errund charged me BOTH TIMES anyway (INCLUDING HER TIP). I have been texting, calling, emailing, and even went to the BBB (which they even lied to the BBB rep) for over TWO MONTHS now and though they admit they owe me a refund - they won't give it back.
They are just plain cruel if they think this is an ok way to treat other people. STAY AWAY!!!