Home Services reviews in Milwaukee, Wisconsin
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I love what he did to my carpet he clean my carpet good thank you very much i will have you again he is so nice thank you
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He did a wonderful job and really quick will definitely utilize his service again
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Derrick was professional and did a great job. Was very pleased. Would recommend this service highly.
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Very quality work with phenomenal attention to detail and need. Service was prompt and easy to schedule. I would recommend and plan to add for regular services.
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What can you say you want a company that does what they say they are going to do when they say it will be done and in a complete no call back professional manner....Total Landscaping Solutions is that company I highly recommend them.
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Rude and disrespectful. I was treated very unprofessionally and hung up on while trying to set up an appointment. Then mysteriously my groupon voucher was some how redeemed. Groupon refunded me!!
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If I could leave no stars I would. If you have all day to wait for them, they're your guys. After waiting for four hours and not having them return any of my phone calls, I told them not to bother coming.
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He was perfessiional he did a really good job and I will be using him again
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This the second time I've had my carpet cleaned by total cleaning. Both times he did a really good job. He was on time a professional.
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They returned my call to set up the appointment but when I complained that they never showed up or called to tell me they were running late they responded that I had given them a wrong number. How did they call me before?! Liars, cheats. I paid in advance and got ripped off. DO NOT USE!!!
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Very professional did an awesome job
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He did an excellent job beyond reasonable black business owner that is trying to help the community, look him up and remember to receive a blessing you have to be a blessing
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I haven't got my carpet clean in Months I had dirty spots that I didn't think I can get out The price wasn't too extensive and he got the job done well # Total cleaning solutions
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Derrick did a really good job cleaning my bathroom. He was very detailed and did everything that I asked. I recommend hiring him for yourself!
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Derrick was a hour late to the cleaning. He cleaned in a very general manor. One type of cleaner for entire place and he was very general in his cleaning practice. He did not clean base boards, windows, blinds, or bathroom tub. I bought a deal on groupon and he told me his regular rates are actually less then groupon. I guess he doesn't know the point of groupon.
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Derrick did a great job on cleaning my property. I was impressed on how professional he was and how he went the extra mile. My place is spotless, I will most definitely be using Total Cleaning Solutions again!
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Used a Groupon for 2.5 hours of cleaning on a tiny empty apartment. I gave him instructions to focus on the kitchen & bathroom, using any left over time to wipe the windows. He was late showing up. When we showed up later to assess the cleaning, the fridge & stove top were wiped down. Nothing else was done. Called him to nicely bring it up, he hung up. Sent a text, "Great customer service to hang up on a polite paying customer." He responded back by saying, "Get a life loser." Contacted Groupon, got a refund. DO NOT USE THIS "COMPANY"!
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My husband and I had a similar experience to the other reviews posted. He showed up with the wrong equipment. He left some carpeted areas of our home soaked - these areas took about a week to dry. We had to tear out the carpeting in one of the bedrooms because it was starting to smell like mold/mildew. When my husband called Derrick to tell him about the damage, he completely denied our claims, said he had no other complaints and then hung up the phone. He will no longer answer any of our calls. Do NOT book any services with this place!
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Thank you Total Cleaning Solutions. Derrick not only was on time. He gave mother and I awesome customer service. My carpet is like New💕💕💕 I will recommend Total Cleaning Solutions to all my friends, family and fellow colleagues. Thanks again Total Cleaning Solutions. Be blessed💕💕💕
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This was the most unprofessional and frustrating situation we have ever had. We had purchased a Groupon for carpet cleaning. First Derek called after our scheduled appointment time to say he had equipment problems and couldn't make it. After rescheduling for the following Mon, he was a no-call, no- show. My husband finally reached him on Tues and he said he would be there at 5, didn't get there til almost 6pm. He ended up leaving his garbage and more stains than were initially there. Not only that, the place where he left his machine soaked through and took over a week to dry. That area ended up with $400 worth of damage under the carpet through to the wood underneath. When we contacted Derek, he denied even being here and then hung up on my husband. He will not take any more of our calls. So we are left with carpet worse than before and an additional $400 expense to fix this. Do not use this company!!!
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I had requested for this company to come and give me a quote for a window cleaning service 4 times a year.
He asked me to text message the address, so I did.
The following morning i called him, and the owner responded to the phone at 9:30am and sounded like he just woke up, yelled at me sounding upset and acted like he never received the text he requested from me, than just hung up on me like if he was arguing with his boyfriend or something.
I get the impression that this person doesn't like to work and is lazy. That's ok if that's his choice in life, but don't have a bad attitude with others for no reason, especiallyif its your customer!
In the end, I'm glad I did not hire this kind of person for my building!