HVAC reviews in Wauwatosa, Wisconsin

Jake was awesome! We had our wood fire placed serviced by him. He is very knowledgeable, personable, and kind. Could not recommend this company more!

Dave did a fantastic job. He explained everything to me on the damaged we have and how to get us back up and running again. He left brochures and his card. Very kind and professional.

We had Royal Chimney out to clean and inspect our wood insert stove back in January of 2025. Del came out and was very thorough in his cleaning and explanation of how to use the fireplace as my fiancée and I had just purchased the house the month prior. In October of 2025, we again had Royal Chimney service out, albeit with a different technician. Other than the 2nd technician spending a considerably shorter time here than the first, I thought all was well. Three weeks ago, the fireplace backdrafted for no apparent reason. Jake, the service technician manager, came out today himself and re-cleaned the unit himself at no charge. He explained possible causes and what to look out for and even offered to stop back out in two months to confirm all is well.

Dave came out to try to get our gas insert working and spent a lot of time troubleshooting and trying everything he could to get it to work. Ultimately he could not but he is following up and was a great person to work with. Super reasonable and understanding with the situation. I would highly recommend Dave at Royal Chimney.

I cant say enough about the quality of service and the kindness that this company showed to me. My fire place was not working and my furnace broke down. The motor on the furnace had to be ordered. I called Royal Chimney and their office personnel-KIm and Jackie, were incredibly kind. One of them called me and told me of a cancellation. Jake came out and completed a thorough check of the fireplace and remedied the situation. He even called the company that made the fireplace to check out the timer. I would highly recommend this company as their service and attention to detail were outstanding. If there were stars I would give it to them for going above and beyond. It is wonderfully refreshing to find such kind and caring people.

We had a great experience with the service provided by Jake from The Royal Chimney Sweep. We had an issue with our gas fireplace not firing up correctly. Jake was right on time, courteous, explained everything to our satisfaction, and performed a much-needed tuneup on our gas fireplace. He was able to address our primary concerns and we now have a great-working fireplace and are ready for the rest the Winter has to throw at us.
I highly recommend The Royal Chimney Sweep and Jake!

I recently had my 80 year old stone chimney rebuilt from the roof line up. From the very first inspection and quote (Del) through the excellent detailed work (Josh and Evan) I felt I'd made an excellent choice with Royal Chimney. At all times I was treated with respect. I am totally pleased with the results. I've received many compliments from neighbors. Worth every penny.

Jake came to fix my gas fireplace today… I was having issues with the fire not wanting to stay lit. He called in advance to troubleshoot and came prepared for all of the possibilities he had narrowed it down to. He ended up having to replace the unit and spent extra time here to do it. He was helpful, knowledgeable, and so friendly to deal with. I have worked with him before and have always had an excellent experience. And my fireplace is now working perfectly!

Andy was very friendly and helpful. I am so glad to get the sump pumps put in. I will continue to contact ProServ when I have more plumbing needs.

ProServe was wonderful. Their plumber was very nice and explained everything well. He was also very efficient and clean. I would definitely use them again!

I called at 7am and they had a tech come out same day. Excellent in communication and provided a few options for repair. Ultimately I opted for a replacement of furnace and they were able to accommodate same day. Very appreciative for the prompt and professional service!

Friendly and professional experts. Flexible and willing to accommodate needs of customer. Timely service. Highly recommend!!

They did great work, very professional, quality work, I would highly recommend them to anyone looking for hvac work

My wife had been cleaning my late sister's home for the past several weeks, and today, a Sunday, she walked into the house to discover the kitchen faucet was running and overflowing into the kitchen, and progressively getting worse. There was no shut-off valve below the sink, and she could not find the main shut-off anywhere in the basement. She even asked a neighbor to see if he could locate it but he couldn't either, while I was a hundred miles away.

On this day most plumbers were closed or did not answer their phone, and the few that did were not exactly brimming with helpfulness. I came across Pro Serve and spoke to Jon who picked up my call immediately. He could not have been any nicer. He dispatched someone to the residence where the shut-off valve was immediately located in an incredibly remote area. As a safety precaution, the plumber also suggested that he shut off the gas on the water heater since we would not be using it.

The cost was remarkably fair for a Sunday emergency. If I lived in the Milwaukee area permanently, and despite the fact that their service in our case was quite rudimentary, Pro Serv would have immediately become my number one plumber of choice. The way they handled our situation today, with a sense of urgency, courtesy and fairness, tells me they know what they're doing, so for me, it's a good bet they're pretty darn good plumbers as well.

We have been working with ProServ for over fifteen years. They are prompt, professional, and thorough. I recommend them without hesitation

I have worked with Pro Serv on a few occasions now and each experience has been very positive. Each plumber that has come out to my house has been professional, very friendly and, most importantly, operate with honesty and integrity. Scheduling & payment is very easy & efficient. I very much recommend working with them!

Called Jon on a Sunday and he came out Monday at noon arriving on time. Very friendly, easy to talk to, and patient answering my questions and tending to my curiosity of his troubleshooting. He didn’t try to upcharge, make complicated explanations or dilly-dally. He was straight to the point, added refrigerant and was on his way. Invoice came in exactly as expected, no surprises. He came to do his job and move on. Very trustworthy guy and would not hesitate to reach out to him again!

Very professional and trustworthy group of guys. John is highly communicative, very responsive and does great work.

We have used ProServe for several plumbing projects at our home. They are always quick, organized, and do excellent work.

Service was prompt and well done! Technicians were professional and knowledgeable. I would use ProServ again.

ProServ Plumbing did a bathroom remodel for my home. They converted an old bathtub with a shower door into a safe and stylish walk-in shower and also replaced the vanity and toilet. They did a beautiful transformation in a professional and courteous manner. I now feel safe and proud of my new bathroom. Thank you ProServ plumbing. I will always recommend you.
Cathy J.
Hales Corners, WI