Home Services reviews in West Allis, Wisconsin

Cleaned fast, but left dirt behind. Could've done better.

Very good job.
The ladies were very nice.
Very efficient.

They do a great job cleaning the office. They are very pleasant to work with.

I find this business owner, Paul Grant, to be extremely professional to work with. He's a guy who does what he says he is gonna do.

The team did a FANTASTIC job. The end result far exceeded my expectations.

Thank you, Team #11!! We are thankful for you and appreciative of all that you do!

Team #11 always does a fantastic job cleaning my house!

The team is always smiling and so pleasant. Best of things they leave our home sparkling.

Amazing owner, staff, and services. If something isn't to your satisfaction, Paul will try and rectify the situation. They strive for excellence.

Really stellar job for our monthly clean, by The Maids team led by Marcela.
We thank you!!

Crew arrived when they said they would. They were attentive and asked good questions as we walked through the unit. Best cleaning people we've had.

Fantastic experience with the west Allis team of the maids (Marcelle’s team, #11). Can’t wait to have them come on a regular basis from now on!

I was speechless when I came home. That by far exceeded any expectations I may have had. I’m thinking vacuuming dusting and bathrooms type thing. I’m embarrassed by how bad it had gotten but am just beyond thankful for what you and your amazing crew did today.

I'm still asking myself what I paid $200 for. I asked for a move-in cleaning after some re-construction work and all I got was a light spray and wipe. I asked to have all cabinets wiped out, extra attention to dust covered surfaces and ended up having to clean it myself after moving in. I have photos to prove. Very unhappy and don't recommend The Maids.

Excellent service! I am a very picky person and they exceeded my expectations on my first clean. I would not hesitate to use them again.

Our cleaning by Team 14 on 7/17/25 was outstanding. They cleaned behind a bathroom faucet that is difficult to clean.

Would not recommend this service. I utilized The Maids when I moved into my new home. The previous owners cleaned up very well, but I heard good things about The Maids and wanted a deep clean prior to moving my stuff in. Unfortunately, I did not get the service I was intending to receive. It was difficult to communicate with the staff, and they arrived with incorrect room layout even though I had talked to the owner a couple times to confirm details. The Maids were only in my house for 2 hours but missed many details (wiping out drawers that still had crumbs in them, sink left with stains, dusty tops of the ceiling fans, etc.). Since the house was already fairly clean, I'm unsure what exactly they did during that time frame. It took us an additional hour or so to clean up what was leftover. Afterwards I asked for a discount due to the inconvenience and not completing the work that I was promised. I received a very small discount and a very rude owner on the phone explaining that he doesn't feel any more compensation is deserved. I would not recommend this company and will not be using their services in the future. I hope this post finds people prior to committing to their services to this company.

More expensive than others but 3 people came to do a deep clean today and I was very pleased.

Hello,

This company is excellent! I have tried several and this has been the best by far. They clean thoroughly and, given that I am an extremely mess the fact that they can get so much accomplished in 2 hours is nothing short of a miracle. I would recommend them to anyone! In fact I am contacting them today.

I’m sorry if some of the posters on here have had negative experiences with this company. I have noticed some these seem to be employee/employer based rather than a review of the service which is cleaning. I think it is important for employees to be able to express grievances, and I, as a customer take the treatment of employees very seriously. That said, there ARE websites dedicated to employee experiences and I think these cases would be much stronger if posted on those websites. Posting grievances here might come off as vindictive and might lessen their credibility.

Just a thought.

The staff are extremely professional and intentional about being customer service. They go out of they way to ensure all requested areas are cleaned throughly.

The staff and management are extremely easy to work with. They are punctual, dedicated, trustworthy and willing to except reasonable additional requests, engaged, very happy and does and excellent job.

I highly recommend The Maids to any and everyone wanting the best cleaning service!

Marcella and her team have cleaned my condo for years. You can tell that they take pride in their work. Paul G. Is awesome, too.