Home Services reviews in Birmingham, Alabama

To me Hanna’s WAS the ultimate plant nursery. Not anymore! My dad and I drove over an hour to purchase 3 “Sweet” drift roses. I had already purchased 4 “Double Pink” knockout roses from Lowe’s. From the moment we got out of our truck, I started to think we had wasted our time. It was right before noon on a Friday and there were maybe 6 other customers. I went up to one of their many employees to ask for assistance only to be told “grab a buggy” as she pointed to the general direction of the drift roses. While walking into the actual garden center (where you pay) I did find these beautiful black velvet looking Petunias, so I grabbed 2. Since we still had no cart and had no idea where we were supposed to go get the roses, we tried employee #2. This time, I was just simply ignored. Inside the garden center, I asked employee # 3 & 4 if we could set our petunias down so we could get our roses. They reluctantly said yes, while looking very bothered by my questions. Finally, without a cart and on our own, we found the drifts. They looked horrible. I literally had to yell at employee #5 & 6 to even get them to turn around and look at me as they we’re trying to quickly pass us. I asked them if they were just brought out, or had been fertilized or treated. She responded with, “they’re not diseased”. That was it. That was all I got. So I finally located a cart (they were all behind and in an area back off from the garden center) and made the trek back to my dad. I struggled trying to find 3 that didn’t look too bad. I really regret this purchase as I’ve had to throw everything I have ever learned about rose care at them to make them look good. They were all infected with powdery mildew. Thankfully I’ve controlled it enough because it’s not spread to my other Lowe’s purchased roses (which are preforming great). The only reason I gave this place 2 stars was because they had great prices on stone. We are working on a flagstone pathway. They had stone for .25/lb. we had to wait for over an hour to even get someone to help us, but we were able to get it loaded and got out of there. For the 2.5 hours we were there, 2 hours were spent standing around around waiting for someone to help or give us directions and the 30 minutes was getting 2 petunias, 3 drift roses, weighing and loading 6 large stones, and paying for our purchase. See after waiting for 45 minutes to get help, dad and I decided to separate. We thought maybe someone would be willing to help us if we looked all alone. I’m guessing they employ at least over 15+ employees. My advice would be to get rid of half of them and only employ some that actually want to help instead of just standing around talking to each other while one waters plants. I will never go back. There are plenty more helpful plant nurseries that actually care for their customer’s interests.

I cannot believe I hadn't found them sooner! I was looking for an indoor plant for my bedroom. I had a few ideas but hadn't settled on what I wanted. They were so helpful and showed me multiple options that would work with the space, sunlight, and aesthetic that I wanted.
They had such a great selection. The hardest part was picking just one plant.
Their selection was way better than the big box stores and the employee actually knew what she was talking about. I'm already looking for more places to put plants just so I can go shop again. Definitely give them a look!

I've tried calling to talk to someone and phone rings off hook. Please have your guys park their long truck in the parking adjacent to American Deli (where they are visiting) instead of front of bldg and taking up 6 parking spots for an entire hour every day. It leaves not spots open for our customers.

Best landscapers ever they came to my property in mountain brook Tapestry about 3 months and it has been beautiful ever since. The hedges are hedged and the grass is green. Thank u men for the hard work yall have done here.

I've used these guys on my A+ apt complex for 2 years. They are great! The foreman always responds to anything we need promptly. They have great attention to detail. No landscape company is perfect. I've used several over my 8 years in apt management. But these guys are by far the best when it comes to customer service.

Have my neighborhood contract. Cut internet line two weeks in a row. Second time line is lying on ground with orange tape warning it is there! Asked to speak to guy in charge on street. Guy I spoke to said he would get his boss. I am on my front porch and he just drives by and turns around. No apology - nothing! Tried office no one answers! The guys working work hard and I know accidents happen but should see wire with orange tape tied to it!!! Mainly mad I can’t get management!!

Good work

Excellent work, always done on time.

Great team that does a great job! Use them for my regular lawn maintenance and crew does the job quickly and with great attention to detail. Would recommend to anyone!

Very good landscaping company. The owner gave us an estimate which he honored at the end. They graded our yard, installed 30 pallets of sod and lots plants. Our yard looks amazing. Thank u

Good experience, they showed up on time and did a good job in our landscape. Recommended!!

Unprofessional

Good folks!

They are the Best!

Rude and incompitent.

Wonderful company to work with!!! Thank you!!

Great people, have used them for years. Grass looks better than ever and weed free.

Heritage does a fantastic job managing my landscape. My yard has never looked better!

Great Company to work with, they know more about that industry than anyone I have ever known or worked with

Darrel is extremely knowledgeable in his trade and I trust him with all of my lawn and tree solutions

Very professional and great to work with. I would highly recommend Heritage Lawn and Tree Care.