Home Services reviews in Birmingham, Alabama

I had a wonderful experience with this family-owned carpet cleaning company in Birmingham. Donald reached out to confirm my appointment by both email and text, which I really appreciated. When he arrived, he walked through the house with me to go over all the rooms that needed cleaning. The carpets looked spotless and refreshed by the time he finished. Since it was a pet-friendly home with a few old stains, I also went with the deodorizer service, which made a big difference—the place smelled clean and fresh! Donald was honest and didn’t charge extra for a spot he hadn’t discussed with me beforehand. The customer service was excellent from start to finish. I highly recommend their carpet cleaning and deodorizing services!

I recently had my carpets cleaned at my home in Birmingham, and I couldn't be happier with how they turned out! Jack, the technician, was very professional and polite throughout the whole process. He showed up right on time, explained each step of the carpet cleaning, and made sure everything was done really well. My carpets now look and feel like new, with a nice fresh smell left behind. Jack’s careful work and dedication to making sure I was satisfied really made this service stand out. I highly recommend this company for anyone looking for excellent carpet cleaning.

I have more than 25 years of experience in Facility Management and Real Estate, which has given me the chance to work with many carpet cleaning companies. Recently, I worked with A Step Above Carpet Cleaning and had them provide a quote for cleaning an office space of about 16,000 sq ft. Their price was very fair, and I really liked their 'Satisfaction Guarantee.' Kingston was very passionate about his work and acted very professionally. They were flexible with our office schedule to avoid any disruptions, used top-notch carpet cleaning equipment, and clearly knew what they were doing. The carpets looked amazing after they finished! I was so impressed that I am planning to have them clean my own home soon. I highly recommend them to anyone looking for a skilled and reliable carpet cleaning service with outstanding customer care!

Absolutely amazing experience! I highly recommend this company for all your carpet, rug, and upholstery cleaning needs. The whole process was smooth and easy—I got a quick quote over the phone, followed by a detailed email with some great first-time customer savings. Everyone I spoke with was very friendly and helpful. Kingston came out right on time for our carpet cleaning and did an outstanding job! Not only do our carpets look fantastic, but Kingston was so positive, knowledgeable, and clearly passionate about his work. It felt like having a friend help us out. I have a very sensitive sense of smell and noticed a lingering dog odor after the cleaning. Kingston had already explained that sometimes adding moisture can make certain smells more noticeable, especially since our older lab loves to relax on the carpets. Even though no one else in the family could smell it, I called the company for advice. Instead of just giving a recommendation, they offered to come back and clean the room again at no extra charge—such great customer care! We asked for Kingston to return, and he took the time to check the area with me. While the smell was hard for him to notice, he applied a fresh-smelling deodorizer and explained everything in detail. He even said to reach out anytime if we had further concerns, and he'd be glad to help. I truly appreciate how dedicated they are to making sure customers are happy. I’m now a loyal customer and will be telling everyone I know about this fantastic carpet cleaning service. Looking forward to our next cleaning!

I scheduled a carpet cleaning service with A Step Above Carpet Cleaning, and they provided a great package at a reasonable price. Kingston arrived right on time and gave me a courtesy call 30 minutes before coming. He was very friendly and helpful throughout the whole process. Since I had just bought a home with older carpets, Kingston carefully inspected all the rooms first. After checking everything, he honestly advised me that cleaning the carpets wouldn’t be the best option because of their condition, and suggested it might be wiser to consider new carpet installation for a long-term solution. Kingston also took the time to guide me on what to look for when choosing new carpets and what to keep in mind when picking an installation company. He did all this just to help me out, without trying to make any extra money or upsell me. Even though I didn’t get my carpets cleaned this time, I was really impressed with the honest advice and professional attitude. I would definitely recommend this company to anyone looking for reliable and trustworthy carpet cleaning service.

I've had my office carpets cleaned three times by this company, and they also cleaned my mother's carpet once. The first couple of times, the carpets were cleaned well, but I was hoping for an even better result. I decided to give them another try, and on the third visit, all the tough stains were finally removed. After that, I asked them to clean my mom's house, and they did an excellent job there too. Kingston, the technician who came out, was very friendly and professional, and he worked hard to make sure everything looked great. I highly recommend having Kingston handle your carpet cleaning—he really knows how to get carpets looking fresh and clean!

We are so grateful for the fantastic carpet cleaning service we received when our center in Birmingham needed a deep rug cleaning. The office staff was very friendly and helpful, making it easy to schedule our appointment. Miles and Kingston arrived on time and did an excellent job getting our carpets spotless and fresh. The team even provided the service at no cost, which was incredibly generous. Our carpets look amazing, and we couldn't be more pleased with the results!

I was really impressed with how Jack handled my carpet cleaning. He was very thorough and made sure every spot was spotless, even managing to get rid of all the pet hair. Jack took his time to check every area before moving on, making sure nothing was missed. The price for the service was also very reasonable and affordable. What really stood out to me was the professional attitude—it's clear that great service comes from someone who truly cares about their work, not just the size of the company. If you’ve seen Jack at work, you know you’re getting top-quality carpet cleaning every time.

the young man who cleaned our carpets, jack, was really polite and respectful. he arrived right on time and was very professional throughout the whole process. jack did an amazing job cleaning our carpet and got rid of the tough pet odor that had been stuck in the house. the service was quick, and we were happy to see that the price was fair and there were no extra charges. it was a great surprise to see how fresh and clean our carpets looked afterwards. i would recommend this carpet cleaning company to anyone who wants their carpets or upholstery looking like new again. i'm really happy with the results and will definitely use their service again soon.

Brett provided us with a quote for carpet and tile cleaning that was more affordable than a well-known national competitor. He was punctual and took the time to explain the cleaning process of four bedrooms, a hallway, a stairway, and the kitchen floor tiling. The entire procedure was completed in roughly two hours. We were absolutely delighted with the outcome. Our 30-year-old tile and grout lines appeared like new. We wouldn't hesitate to recommend A-1 Carpet Cleaning, and we're eager to use their services again in the future. The service provided in Birmingham was top-notch.

We experienced a substantial slab leak that resulted in significant harm to our floors and carpets. ian from A-1 Carpet Cleaning, gave us a competitive estimate and was ready to commence work the following week. The carpet we picked to replace our damaged one was on back order. Once the carpet was available, brett and his team started work a few days later and finished a day ahead of schedule. The quality of the carpet cleaning is outstanding and the workers who completed the job were professional, approachable, and extremely diligent. We highly recommend their carpet cleaning services!

We had A-1 Carpet Cleaning come to refresh the carpets in our vehicle. With three kids and two dogs, our car gets a lot of use! One of the kids accidentally spilled half a carton of whipping cream in the back, and my attempts to clean it up didn’t work at all. However, A-1 Carpet Cleaning came in and made everything look brand new! The spoiled milk smell is gone! I’m excited for them to clean our home carpets next! They were very professional, efficient, and truly revitalized the carpet. I love supporting a company like this! I appreciate the child and pet-safe products they use. I couldn't be happier!

i recently brought in A-1 Carpet Cleaning to breathe new life into my home's carpets and i'm really happy with the outcome. From the get-go to the end, their service was top-class. Brett, the guy they sent over, was not only really talented but also super professional and courteous, which made the whole process stress-free and pleasant. Not only did they effectively get rid of stubborn dirt and stains, but brett also made sure every nook and cranny was deeply cleaned, leaving my carpets looking like they're brand new. for anyone in Birmingham looking for first-rate service and outstanding results, i would definitely recommend them.

We couldn't be happier with the carpet cleaning service we received. Ian came in after hours and did an incredible job! Our dining room carpet, which we thought was beyond hope due to stubborn stains, looks brand new. We had tried everything with our in-house carpet cleaner, but nothing worked—strong spot cleaning didn’t even make a dent. The next morning, I was amazed at the transformation... even the chocolate milk stains vanished! The price was very fair given the effort Ian put in. We're definitely planning to retire our in-house cleaner and leave the job to him from now on.

These guys are amazing! Their service is top-notch, and they have always been very responsive during the time I've been using them. We took a chance on getting white sofas, especially with two young boys. Thanks to Brett at A-1 Carpet Cleaning, they stay clean and we don’t have to worry at all. These sofas are in our family room and see a lot of activity! Being a very social family, we often have guests, including many kids. I’ve noticed that Brett sets realistic expectations, but I’m often pleasantly surprised by how great everything looks after cleaning. I really appreciate A-1 Carpet Cleaning for helping us enjoy our dream furniture without any stress.

I want to express my gratitude for the fantastic job done on my carpets today, which were badly soiled from pets. The team was very easy to work with and put in a lot of effort—moving necessary furniture and making my home look like new again! They even used tall padding to block the front door, keeping my cats and dogs safely inside, which was a big relief. I highly recommend their carpet cleaning services for anyone in need. The pricing was very fair. Additionally, they truly exceeded my expectations when they cleaned my kitchen grout, which hadn't been touched in 15 years. It looks like a brand new floor now! Their equipment and cleaning solution removed all the dirt, and their careful approach really paid off. I'm thrilled with the results! I could practically eat off the floor now!

After a pipe burst in our basement, the restoration process was fully completed, with the exception of our dirty carpets. We looked around for good carpet cleaning suggestions and stumbled upon a service that was highly recommended by a few individuals. We even came across someone who had been using their services for over two decades! This was enough to convince us to give them a try, and we were not disappointed! They offered competitive pricing and I felt that I received good value for my money. Our carpets are now spotless, all stains have been removed, and our basement looks and feels like it's brand new! They kept us updated on their arrival time, and completed the job within the time frame they had estimated. The level of communication was outstanding, and we will definitely contact them again whenever our carpets need a good cleaning in Birmingham.

A-1 Carpet Cleaning is truly one of the best choices for commercial carpet cleaning that I have ever used. From the helpful reminder calls to the neatness and efficiency of the operator (Brett), I couldn't be happier with the service. The expert carpet cleaning and attention to detail were exceptional. It was a delight working with Brett; he was careful, friendly, and got straight to work, completing everything in a timely manner. I would gladly recommend him to my friends and will definitely reach out for services again.

we really needed our carpets cleaned since our regular cleaner had retired. so, we searched online and decided to give a local service a try. we were pleasantly surprised by the quality of their work. to make a long story short, if you need your carpets cleaned, definitely give them a call. the technician came, explained everything in detail, and quoted us a price that was even $10 less than what we saw advertised. i appreciate their meticulous approach to the job. i work out of my garage, and my carpet was looking pretty worn out in the high-traffic areas. now, it's back to looking fresh and brown again. i'm really happy with the results and will definitely use their services in the future, especially since they are a local family business.

our initial experience with a local carpet cleaning service was fantastic. our carpets were in need of a good cleaning, and as someone who has worked with flooring for many years, my wife and i were looking for a trustworthy company to assist us. the service vehicle was spotless and well-branded, indicating that they take their work seriously and would provide a professional service. our carpets have been rejuvenated and now look brand new! they also did an excellent job on the stairs! we highly recommend them, exceeding our expectations. the pricing was fair, and their website reflects their professionalism. we will definitely be using their services again!

Incredible!!! I had a big pink glitter glue stain on my carpet, a leftover from my niece's Slime experiment, that had been there for a while. I reached out to a renowned carpet cleaning service and had a very informative conversation with Ian, who broke down all the possible solutions for me. When Ian and Brett arrived, they took a quick glance and rather than attempting to get rid of the stain, they saved me some bucks by employing their advanced microwave carpet replacement technique - it was effective! They were extremely professional, and I intend to invite them back for an extensive carpet steam cleaning for the whole house.