HVAC reviews in Birmingham, Alabama

Never responded

Did not make it to the appointment

No shows for the 2nd time on a very small yet critical job.

Work well done , friendly technicians .

Very responsive and knowledgeable. Honest people and hardworking! Highly recommended!

Excellent experience. On-time, professional, will recommend and use again if needed.

Trent was very professional and helpful. He answered all of our questions willingly and even arrived early.

The guys were great and did a great job. I will be using this company for all future work . Highly recommended!

These folks were FANTASTIC!! Why would you NOT use folks that ACTUALLY build them during off season. They SHOULD know what they are doing, love the service!

They were to be here this morning and no call no show.
My daughter in law’s , Mother had them clean her chimney and was pleased.
Guess we will have to find someone else!

The techs were on time, friendly, and knowledgeable. They willingly answered all my questions and they were pet friendly, efficient & clean. Definitely recommend.

They showed up as scheduled and we super helpful fixing an issue created when our house was updated. Technicians were super friendly!

did not show up I had to leave my work in downtown to meet them in hoover they did not show up then the guy called after I came back to downtown said he'll be there in 30 min went back to meet him never showed up called him did not answer called the office did not answer. very upset

Was having a wood fireplace converted into gas. Waited two weeks because the company told me that they had to order the part. On scheduled day, they came in with a rusted old burner in a bucket. Got angry because I refused it.

On time, very professional, and very clean! No mess was left behind, and chimney is good to go! Absolutely will be using them again! Oh and the lady that I talked to that scheduled the appointment was super nice! All in all 5 out of 5

The guys were fantastic! I live in a condo and the dryer vents are wonky, they went above and beyond to make sure it was done correctly! They were pet friendly as well. Highly recommend 👌

COMPLETELY SATISFIED. The owner and his helper were very honest, professional, and timely in their work. They told me the chimney is in excellent condition and they only had to clean it. It was worth every penny I spent for the safety of my home.

I’m not sure what might be going on with this company, but today is the 2nd time in 2 weeks that I’ve come home from work early for a scheduled appointment & they didn’t call or show up. This time we took the extra precaution of my landlord calling again 2 days ago to verify & confirm that they were coming today, and still no one came or even called to say they were going to be late or not show up. Highly disappointed. :(

Highly recomend the Mad Hatter. A breath of fresh air to have a service provider show up on time everytime, be reasonably priced, and provide a great service. I will be using them whenever I can. Technicians were very friendly and from top to bottom was a great experience.

The receptionist was friendly & went out of her way for me. The technicians came early; and they were friendly & knowledgeable. The final price was exactly what was quoted & the service was guaranteed. I will definitely use them again!!

I had a great experience with them performing a chimney sweep and chimney inspection on our new home. Technician was very knowledgeable and helpful in clearing out the old mortar clogging up my damper hinge which hasn't been closed since built in 1969. I will use them again for future chimney sweeps.