Plumbing reviews in Birmingham, Alabama

These guys are the best. They do a great job, and do it very efficiently. They do small, yet appreciated, routines such as wearing coverings over their shoes before they come into your house and walk on your floors. In my book, they come highly recommended.

Drain Werks re-set a toilet and replaced inside tank parts. Very professional. Cleaned up after completing. Explained repairs. Worked quickly. I would use again and I recommend if you are in need of a plumber. Oh, and came the same day I called, no wait time. I believe his name was Joseph.

Drain Werks came to my property to field a water leak and treated everything like it was their own. Got the job done, checked their work to make sure there were no problems and were very professional in every aspect of their job. Very pleased with their work as well as the cleanup afterwords. I highly recommend them for any jobs that someone else may have.Thank you Eli.

Blake truly went above and beyond. The dedication, care, and attention to detail were evident in everything he did, and it made a real difference. I’m genuinely grateful for his hard work and commitment—he made an impact that didn’t go unnoticed. It’s rare to come across someone who puts so much heart into what they do, and I feel fortunate to have experienced that firsthand.

My advice is to run not walk from this vendor! Requested they complete a small simple job in my kitchen and found them to be not professional, untruthful, and lacking any customer service skill. Completed part of job but left major task uncompleted and spent considerable amount of time telling me I was responsible for problem and stated multiple times that I should not disrespect them simply after I asked questions about their work. (See my detailed report submitted to my attorney and the Birmingham Better Business Bureau.)

Drain Werks is very responsive. I got scheduled quickly and they kept in touch. The plumber evaluated my drain problems and recommended options. Up front estimate and no surprises. Good job overall.
The only thing I can say and it’s not just Drain Werks, cost have gotten out of reach for most people.

For $275.00 I would have expected the drain line to be completely clear yet according to the camera there was still a lot of debris on the top of most all of the pipes. I believe this was due to old broken roto rotoor machine that did not have the correct end attached as most do. This only cleared the bottom and sides of drain line and did not touch the top of the pipe. This in turn, left an excessive amount of debris in the top of the pipes which I was told that I could call back in a month to get charged $275.00 again or I could have the pipe pressure washed with a large pressure machine for about three times as much or more money. LUDICROUS! The workers were very nice and cleaned up well but the job was only half done. I will now have to call another company to come and complete the job that should have been completed by Drain Werks. LUDICROUS!

I will always call Drain Werks if I need a plumber. Every experience has been a great one. Jackson is amazing! His knowledge and care is 2nd to none.

I had roots blocking my 100 year old sewer line. Hunter was very professional and knew exactly what to do. They were quick and effective, explained everything in terms I could understand and stayed in the price they quoted. These are my go to guys.

Everyone with this company was awesome. The lady in the office who took the work order was very nice and understood my problem. The workers called an hour or so earlier than scheduled and said that they were ahead of schedule and asked if they could come on early. I said sure. They were very professional and polite. Had my problem fixed in a short time. Would recommend this firm to anyone who may need a plumber.

Drain Werks was easy to schedule with. Employees were super nice and the problem with my sink drainage was solved within an hour. Their hourly rate was reasonable and considerably less than the last plumber I had. I would recommend them for a job well done.

The two gentlemen who repaired the in-ground leaking copper pipe are top notch. They did an excellent job. They also replaced my ancient water pressure valve. I appreciated the food advice they have me. In super pleased with Drain Werks. And I'm very pleased with the Total cost too.

Jackson was amazing! Kept us posted on his arrival time, did amazing work setting 2 toilets, fixing water line leaks and running a water line to a frig. He was polite and explained all aspects of what he was doing and cleaned up afterwords. The price for this work was far less than other quotes we were given. I highly recommend Jackson with Drainwerks.

Excellent experience with Nolan and Drain Werks! I called them to drain my hot water heater along with fix my garbage disposal. Nolan was able to do both jobs at once (saving time and money) and gave me excellent advice along the way. They went above and beyond, even having a second worker go to Lowe's to pick up an item, so we could finish the job faster. I will use them for all my future plumbing needs.

We are so thankful for the Drain Werks team! We had been fighting plumbing backup for a month, nothing we could do helped. One call to Drain Werks and an hour later they were at our house ready to help! They are upfront with pricing and do not overcharge for their services! We will always rely on these guys to help! A HUGE thanks to Jackson for always coming to the rescue!

Joseph and Jacob were very professional and courteous. Quoted a reasonable price and the work was done promptly and as expected. Would recommend.

I really like this company. This is the second time I have needed them to work on our home system. First, they called as they were headed my way. Joseph and Tom arrived soon after that call. Drain Werks had given me a quote and these guys did everything according to that quote. They walked me through all the work. Excellent work, they made my home system better. If I ever need a plumber again I will be calling Drain Werks.

The gentlemen that came from drain week were very professional. They explained the job that needed to be done so that it was extremely easy for me to understand. He gave me a price and explained how long it would take to repair the plumbing problem. I would highly recommend Drain Werks to anyone with a plumbing problem. The price was very reasonable and when the guys left everything was repaired. Thank you for all your help and sending me such fantastic employees. Rita Sterling

Joseph and Nolan came out to help me out with a block drainage. They were very professional and polite. They explained everything to me. I'm so glad I called you guys. Amazing service. I won't call another plumber. I've had issues in the past. Again great job. Make sure to tell your bosses that Joseph and Nolan are making workers. Exceptional service. I will recommend you guys going forward.

Joseph and Nolan came to our home the same day we called. We had never used Drain Werks before but I will be using them for every plumbing issue from now on. They were so courteous and knowledgeable and found the leak immediately. I highly recommend this company. Great companies are harder and harder to find and I found one!!

Josh and Cody came out to my house to clean out a drain. They did an awesome job, they explained the full process and showed me all the plumbing issues I had. These two guys are truly customer inspired and they make Drain Werks a pleasure to do business with. If there ever was a standard to go by these two are it, high quality work.