Plumbing reviews in Montgomery, Alabama

I couldn't be more pleased with the service I received today. I got same day service and they worked with my schedule. Cameran and Corey were professional and very friendly, I enjoyed talking with them. They completed the job very quickly and the charge was much lower than I expected. Give Cole Plumbing a call, I highly reommend them.

Cole plb is rip off, waited 2 days to get sumbody out technician was great, walked n replaced a $1 washer on spray nozzle took him 10 minutes, but management made him charge for whole hour labor @ $333 a hour, when talked to manager his response was that I needed to get n plumbing business

Our family has used Cole Plumbing since the 80’s and have ALWAYS been completely satisfied with the work. This family business has run water lines, fixed water leaks, unstopped plumbing fixtures and everything was done in a timely manner and so professional. We have had broken lines under the slab and instead of tearing into the slab they ran a camera into the line, found the break, then put a liner down into where the break happened, all without a mess, and completely repaired! And it was thousands less than the other quotes. I always recommend Cole’s because they are personable and honest. That means so much to be able to trust a business today. Thank you Cole Plumbing.

Very overpriced. Came a day late and charged almost $500 to snake a drain. I wished they would have told me how much it was going to be before completing. I know I could have had it done for half that price. Took them about 30 minutes.

Our company used Cole on a recent service request. Fast, friendly, and affordable services provided - Eager to work with them again in the future. Thanks Jeanette for all your help!!!

I had an extremely disappointing experience with the dispatcher, Janette. I called to ask for a simple ETA on a plumbing job that was already scheduled, and she refused to give me any helpful information or even basic courtesy, she abruptly hung up on me when I asked for her name. Completely unprofessional and unacceptable behavior from someone representing a service company and providing "customer support". I understand things can get busy, but basic respect and communication should never be too much to ask. I’ll be thinking twice before using this service again.

Greetings, I am not one to leave a review but I feel I would be doing a great disservice to not warn my fellow humans of the horrific service and representation that Coles Plumbing provided me. Firstly, Coles Plumbing was called out to where I rent by my landlord . There was leakage from the drain associated with the AC unit. A man by the name Austin arrived at my home( he did not provide his name but I inquired after he entered my home in a very rude, and unprofessional deminor after a heated conversation he had on the phone outside concerning what was interrupted by my neighbor as an issue on a previous job) nevertheless he proceeded to investigate what the issue was. I was waiting for him to set up so I can ask a few questions when he realized his machine didn't work I inquired how the drain was going to assist in my AC functioning because I'm a women and not sure how it was all connected. This dude proceeds to literally begin to raise his voice unnecessarily telling me he wasn't HVAC I politely asked him if he could lower his voice due to my four children being present and all of us just flabbergasted at how aggressive and unprofessional he was being because of a question I stated I was just asking because I was worried about the fact if it would be resolved today being that my air thermostat was reading 78 at the time and this guy starts yelling I need to be concerned about the floors being ruined and stands up shouting at me to the point I said I need to call my husband and directed my child to dial 911 I told this guy to get out of my home immediately. I was shaking and completely confused why he had responded so violently and aggressively to my polite questions. It was as if this guy was having a mental breakdown and my questions was his breaking point. So after that twilight episode I called Cole's with my husband to let them know what had happened. Janette was a complete disappointment it was very clear through her response she was implying that my encounter was questionable and she hate I felt the way I did. It was like a bad sitcom. I am a renter I have no gain to lie on a man trying to make a living but the guy they sent out was active shooter crazy Heather was also a rep I spoke with and I felt she was more sincere and concerned with why a grown man would come to a home and behave so aggressive and potentially violent where only a mom and children are. But Janette shame on you. Austin shame on you. I do not know either of you from a can of paint but I will say judging by these comments I'm not the only one that thinks you all have questionable character traits . To Cole's plumbing please investigate this situation because what I encountered from Austin was nothing short of unstable and unfit to be in the homes of families. BEWARE

Horrible service. Very disrespectful. I'm a truck driver and away at times. Austin came in my home after having an argument with someone on his phone. He disrespected my wife and kids when she only asked a question about the service which was not performed because his equipment did not work. My wife call me very upset which upset me. I called their office and the ladies in the office gave a response that said we were the problem and made it clear that Austin would not encounter any disciplinary action. We had another guy come out to confirm no work was done. Just a man wrapped up in emotional dysfunction that wouldn't mind taking it out on your wife and children. If you want to catch a charge and possibly do prison time then call cole plumbing if not stay far away. If I could I would leave a negative 100 star but that isn't a choice. Watch and be careful who you allow in your home.

I can't speak on services rendered because I have not actually hired them to do anything, but Mr Cole saw me looking at plumbing supplies at Home Depot and asked if he could help. He sat there on his personal time and helped me for about 25 minutes. From that experience I would have to believe that their company provides amazing service.

Austin & his helper came out & gave me an excellent estimate on my plumbing in both bathrooms & came back the next day & since our schedule was open & we had the money saved up,not only did they do an excellent job on repairing everything yet,he went out of his way to even make sure that all of the things like the shower head & other faucets that were hooked up Cleaned the debris out of them to make sure they were flowing correctly ✌️🙏👍🆒🦉🤗😉😀😃😄😁!!! When it comes to prices you have to consider each type of project & definitely search around,by getting different estimates that fit you, because I am not going to say who or how much but when they (another plumbing group) came back even though they did an excellent job on replacing stuff in a pinch & gave me a good price then,the second time it's like we were on two separate pages so they gave me an outrageous price,So do your research before using anyone!!!
P.S.
These guys COLE PLUMBING not only did an excellent job but also at a excellent price !!!

⭐️⭐️⭐️⭐️⭐️ Highly Recommend Cole Plumbing

We had ongoing bathroom drainage issues for several months and hired 2–3 different plumbing companies during that time, but the problem kept coming back and was never truly resolved.

On January 23, 2026, Dalton from Cole Plumbing came out to our property in Newtopia, and the experience was completely different. The job ended up taking almost four hours, and when Dalton realized he couldn’t fully resolve the issue alone, he didn’t give up. He called in his teammates and additional equipment, and eventually three plumbing trucks and four technicians were on site, working together and troubleshooting until the problem was finally fixed.

What impressed me most was their integrity. The job took much longer than expected and required more manpower, yet they only charged us the originally agreed project price. No excuses, no extra charges—just honest, faithful work.

Dalton and the entire Cole Plumbing team showed professionalism, persistence, and genuine care for solving the problem the right way. We were truly impressed and are very grateful. I highly recommend Cole Plumbing to anyone looking for a trustworthy and hardworking plumbing company.

Professional, punctual, friendly, and knowledgeable.

They are very professional from the time they come out to see where the problem is until they do the job, on time and it's was done in a timely manner I'm very very pleased with the outcome thanks!!

The owner of the company is a good guy but he could not keep me busy enough to get 40 me ever , has some of my tools and refuses to give them back I've asked him a couple times and he will not do it it gives me the runaround so I do not recommend calling this plumbing company for any reason whatsoever,they do jack leg work

Fast service. Professional. Reasonably priced. I highly recommend GFG Contractors and wish I could give more than 5 stars!

Great work great prices. I highly recommend this company for all of your plumbing and HVAC needs.

Fast and efficient service! Be sure to check to make sure your attic light is turned off because I found out mine wasn't two weeks later. Not sure if prices are comparable to other plumbers in the area since I only got one quote from GFG, though, I suspect them to be a little pricier.

Very professional and reasonable! They did an awesome job rerouting my kitchen sink and washing machine drain through the yard.Cleaned up job and left a great first impression! Thanks again G F G!

Called Edward’s about a leak in my ceiling, scheduled same day appointment. The plumber said it was HVAC problem. HVAC showed up in 30 minutes and fixed the problem. Great job would recommend them.

I recently had an issue with my AC unit not cooling properly, and I’m so glad I chose Edwards plumbing and heating for the repair. From start to finish, the experience was smooth and professional. The technician arrived on time, quickly diagnosed the problem, and clearly explained the issue and the repair process. They had all the necessary parts on hand and were able to fix everything in a single visit.

Not only was the service efficient, but the technician was also friendly, knowledgeable, and respectful of my home. My AC is now working perfectly, and I’m incredibly relieved, especially with the summer heat approaching.

Highly recommend Edwards plumbing and heating for anyone needing reliable and honest HVAC service!

Ken is professional, he was on time and does a great job. Edwards hires great people. Keep it up! Thank you Ken!