HVAC reviews in Opelika, Alabama

Arrived in good time. Excellent manners.
Asked pertinent questions and did a very through job of checking my crawl space for leaks. Took pictures of all the plumbing and went over every aspect of the inspection. Very pleased with the experience.

Charlie performed our semiannual HVAC maintenance in November and was exemplary as always. In addition Quentin handled the annual maintenance on our tankless water heater and helped us trouble shoot an issue we had with it in the past successfully. We are long time customers of Jackson Services because of the excellent work they do at
a fair price and because of their excellent technicians and plumbers like Charlie and Quentin.

Very nice maintenance rep! He checked everything, and gave my system a clean bill of health. He did recommend a new part for the heat pump, which will be replaced in the spring or before.

Dylan did a great job repairing our AC unit. Very knowledgeable, professional, and personable. I highly recommend Dylan and Jackson Heating and Air.

We had plumbing work done. Jerremy Bonner did an outstanding job and thoroughly explained each step of the process. The response time was very quick as well as the completion of the work. I am so glad we called Jackson

Highly recommend Jackson for all services. Polite, efficient and competent. Had an ispring whole house water system and drinking water system installed and Quentin Pytel was the installer and was excellent. Ran into an unexpected twist but he quickly adapted and got the job done. Highly recommend Quentin personally.

Had my annual plumbing inspection today. Jeremy showed up right on time & got the job done professionally & promptly. He's a true pro & a super cool guy.
Thanks Jackson Services & thank you Jeremy.

Chris was very professional and honest. He fixed our problem and checked to make sure everything worked. This was a Saturday and I was impressed with how quickly he responded. I will definitely use Chris at Jackson again and pass the word to my family members.

Jackson Services has a great team. They provide fast and comprehensive service. My appointment was scheduled for 9-10 and Mr. Charlie called around 8:15 and asked if he could come early. That was great and freed my morning for other things. He explained in detail everything that was done and stated to call if I had any further questions.

Thanks for a great maintenance/service appointment today, Charlie! Your professionalism is top notch including communications before, during and after all services were finished. Your explanations of things to consider when caring for my HVAC was so valuable. The level of respect you showed to me, the consumer, was of the highest caliber. Thanks for having the part I needed with you! I HIGHLY recommend Jackson Services and ask for Charlie!

Jaime was an excellent member of your team, explaining what he did & how the system is. You should be proud of what seems to be his great work values & great customer service. He would be a great mentor sharing his work & your company with younger. Thankyou!

They were here within one hour of my call on a very cold Saturday morning, which was very impressive. The technician did a great job, giving me a list of options and showed me the pros and cons of each direction. I feel good about our decision in the work that we got!

Charlie Walker from Jackson Services provided excellent service for our winter HVAC maintenance. He called before arrival as requested so I could be sure I was home. Very polite (wore booties over his shoes) and asked if I had any concerns. He told me how long it should take. Afterwards he explained what services he did and emailed photos with the invoice. Charlie is customer service focused and professional. Thank you!

I had an excellent experience with Jackson Services. I needed a shower cartridge repair. The customer service after hours was excellent. The service technician was able to come out the following day and fix the issue. After speaking with another company member I was able to use their inline payment method seamlessly. Overall, I my concerns, plumbing issues, and payment options made for a wonderful experience. I will be looking to use them in the future if I have any issues with services they offer!

Jackson came out to our remote location in a timely manner, he was efficient and knowledgeable. Jackson was also great with our dog!

We needed our ductwork replaced and air vents replaced and They did a great job. Thank you to the installation crew of 4 guys. Davis , James, Brock and Brody .

I would definitely recommend! My technician was very helpful in finding a reasonable price with payment options for getting my heating system repaired.

I am extremely please with my service under Jonathan. We were able to resolve some past issues and it was handled very professionally and restored my faith with Caswell hvac. Thank you for your help in repairing my mini split leak. Look forward to Jonathan doing my yearly maintenance for my units.
I also want to add as I've been having issues with an older home you always will with plumbing or HVAC. Caswell has been very prompt in helping out and sending people out and I appreciate their service and their technicians who treat you with kindness and respect

Jonathon was very thorough in his maintenance and inspection of the unit. Gave us suggestions as to how we can get better service from our unit. Very personable

Brodye came out to tune up the air conditioner and was prompt, friendly, and knowledgeable. It took around 45 minutes. He gave me lots of useful information about my systems and made some excellent recommendations. They are very thorough and professional, and I highly recommend them.

Caswell Heating & Air is the most trustworthy and honest company we have ever used. They are fast, reliable, and honest. I highly recommend them. 10/10 would recommend