HVAC reviews in Pelham, Alabama

Great service and excellent communication!

Jerome was professional and friendly. He provided a great service. I would use him again.

We have been very happy with HVAC service by Jerome. Tina and Jerome are so friendly and pleasant!

Both Jerome and Tina were very professional and personable. Timing and dedication to details are awesome. Highly recommend this dynamic duo!

This was a great experience! Jerome was very professional and great to work with. Recommend them highly!

They’re are very professional, quick and polite. They felt with my headache of a home warranty and were able to get my unit replaced quickly. I have nothing but good things to say about them and would recommend them to anyone.

Jerome is so polite and professional. He explained everything he was doing (I'm a new homeowner) and made me feel completely comfortable. I highly recommend him!

I was connected to Optimist Heating and Cooling through my home warranty company. Jerome was on time, pleasant, professional, went above and beyond to determine and fix the problem. We will be calling Optimist Heating and Cooling for all of our future HVAC needs.

Jerome came out on a Sunday morning to fix my AC unit. Never complained and was very upfront with the work that needed to be done. Not sure how many companies would have came out on a Sunday and not charge extra. Would use him again and again

Optimist has replaced both my residential and office/commercial HVAC units. Every time I need work, Optimist responds immediately, and provides detailed estimates with different options for repair/replace. Owner always personable and willing to go the extra mile. Optimist is an excellent HVAC company. More than 5 stars needed!

I was introduced to Jerome through a home warranty claim for an old AC unit. They were responsive, professional and performed a quality replacement earning great respect from me. I will use them for any future HVAC needs and I have no hesitations is referring them to friends.

Great experience, mother in laws air went out and they were able to get out quick and fix it. I'll be using them for now on. Customer service is probably some of the best I've seen. Highly recommend!

We have a home warranty policy. The repairman, Jerome was very friendly and very professional. Thank you.

Optimist did what matters the most! They were extremely professional, knowledgeable and relevant. They diagnosed and serviced my unit. They were on time and detail oriented. Highly recommended!!!

Jerome from Optimist reached out me after submitting a home warranty claim. The company that came out last year was unable to resolve the issue but Jerome was able to get a full replacement HVAC system. I was extremely satisfied with his response, professionalism and level of customer service. The new system is working great and I am highly recommending them to anyone who needs HVAC service!!

Great experience, highly recommend. Jerome really went above and beyond to get my new unit in and helped navigate the warranty process. Polite, professional and dedicated to getting the job done!

Jerome McCarter was very professional and completed the repair quickly. He kept me informed and was very knowledgeable on my unit. I will recommend and use their services again

Jerome is wonderful and personable. He's great at diagnosing and explaining the issues, and is very reasonable. He was also helpful with recommendations for energy efficiency and funding assistance programs. I highly recommend Optimist.

Jerome McCarter went above & beyond in his work which was excellent & made sure to explain everything to me in detail. He made sure to fix all AC problems it had on the same day even though my AC had multiple issues. To summarize, I am greatly appreciative of Jerome & would highly recommend him to everybody.

Jerome and Tina were amazing and helped us navigate issues with our home warranty. They were responsive, patient and went above and beyond; they even lent us window units while we waited for our ac to be fixed since we had an infant. I cannot recommend them enough.

I cannot begin to describe what a wonderful experience we had with Jerome and Optimist Heating and Cooling. I have had several issues with different AC repair companies in the past, and after today, I will never call anyone else. Jerome was very professional, knowledgable, and just an overall great guy. Not only did he fix the issue that my unit was having, he also went above and beyond to ensure that every other part of my unit was working properly. My wife and I are over the moon to have a working air conditioner, and I could not recommend Jerome and Optimist Heating and Cooling more!!!