HVAC reviews in Buckeye, Arizona

We had an excellent experience with Juan and his team.

We had already gotten a few estimates from other HVAC companies to replace our AC system (20 years old), but Juan made a lasting impression after he did his evaluation and sat down with us to talk through our options. He was personable and very patient and willing to educate us on the different things we had questions about. Juan was also very communicative throughout the entire process and easily reachable whenever we needed to talk to him about something. Certainly also helped that his prices were very competitive and often lower than some of the other estimates as well.

On installation day, his crew was friendly and professional and willing to work with us on a few things that we were concerned about. They put drop cloths along the entire path of where they needed to walk from the front door to the attic access to make sure our carpets didn't get dirty as they had to come in and out, and at the end they even vacuumed the area around the attic access to clean up any insulation or debris that may have fallen down and missed the drop cloths.

We'll happily continue to use Vertex and will be recommending them to any friends and family that need HVAC work done.

Very reliable and communicates very well im glad I can have a company i can trust to do the right job and complete the work thank you Juan Alvarez for the knowledge and the gifted hands to fix our units in these very hot times

Vertex with the save!! AC started acting weird last night and my house wasn’t cooling properly. Went outside and my pipes were freezing over, so turned off the system and just started going thru process of elimination. Changed out the filters cause maybe it’s an air flow issue and nothing. Went to turn on the system this morning and got absolutely nothing, no flow and pipes began to freeze again. So called around and couldn’t get anyone out here till end of day today. I did not wanna wait that long especially with a pet in the house. So my wife actually ended up finding this company in Buckeye (Vertex), not too far from where we live and I didn’t even have to wait 2 hours for them to show up. Juan was beyond professional, and very punctual, diagnosed the problem almost immediately (motor went bad.) and with a stroke of luck, they had a motor on hand, replaced it in less than one hour programmed everything and everything started working like normal again. The price was very fair (given how expensive everything is today) and got my AC unit up and running in no time. Even did me the courtesy of checking my refrigerant just for peace of mind flawless work. Thank you Vertex and Juan for your speedy response and excellent service!!

A previous company botched up our heating. Then a good neighbor recommended Vertex. They were professional from the initial phone call to the prompt scheduling and the through the work that Juan completed. Vertex is professional across the board. I trust them. I will use them again. I recommend Vertex without question.

Professional, punctual, highly responsive and transparent pricing with clear communication.

My motor blower went out during Labor Day weekend. I contacted a company that had serviced my unit in the past years, but they only had availability for the following week. At this point, my home was reaching the high 80s. I moved my family and continued to call other companies. Many wanted a deposit upfront with no set date, others had no availability and a few had poor customer service that discouraged me from moving forward with their business. I had lost hope and started to find a temporary solution like short-term stay with family. I came across Vertex Heating & Cooling and made one last call. A man with extreme professionalism answered and had me scheduled for first thing in the morning. I received a text and email shortly verifying the details of the appointment. The next day, I got a text when he was on his way. Juan arrived shortly after the text and quickly identified the problem. He told me exactly what the repair cost would be and got the motor blower replaced. After a few hours, we noticed our a/c wouldn’t drop to a certain temperature and I called them back. They said they could have Juan come back in about an hour and a half. Honestly, I didn’t think he would come back. 20 mins before the hour and a half was up, he called that he was on his way.

Recently, I had another concern with my unit and I didn’t hesitate to call Vertex. I left a voicemail around noon and within 10-15 mins he called back. My wife spoke to him and we were scheduled for same-day appointment. I received the same high level of communication as the first time. Juan explained everything in a way I understood and answered all the questions I had. Juan is a man of integrity.

I called Juan Alvarez about 9am on a Monday morning as we had been without heat over the weekend. Juan came to my house by 10:30am and assessed the situation. He realized what the problem was and explained it clearly. He was very fair with his pricing and very helpful. I will certainly have him return to do regular maintenance checks and upkeep on our system. He has a very organized system of business. Big thank you to Juan Alvarez, I appreciate your help very much!

I had a replacement HVAC system installed by Vertex Heating and Cooling and had a great experience. Juan explained everything clearly. He and his team were professional throughout, and cleaned up completely after the job. Highly recommend!

Your technitions were very polite, informative and professional. I am glad Amercan Home Waranty had your company come out as they have used your service in the past. It was nice working with the office staff as well. I love that you have a service club membership. Thank you for working with us and I look foward to future sevices with Efficiant Air.

Terrific service. your technician was A delightful young man and very thorough. He explained His recommendations very thoroughly. I will Definitely use your service again

Lazarus was amazing! He took his time and diagnosed the problem; spent as long as it took to fix the problem, and had it fixed for us the same day. He was polite and courteous, unlike Consolidated Mechanical whom was out the week prior and spent 15 minutes and misdiagnosed the problem. Thank you Efficient Air for being so professional. Give Lazarus a raise!!!! He deserves it. :)

We needed to get a new unit. Efficient Air has been servicing our previous unit so we asked for a quote. They were prompt and gave us a fair price for the unit they sell. They install Bryant air conditioners. Did some research. Of all the brands that are out there, only three are well built, reliable and have longevity. Bryant is one of those brands. Dennis and Manuel were the installers. They were professional and courteous and did a great job. I will continue to use Efficient Air for service and would recommend them to others. Keep up the great work.

Well all I can say is my Technician Lee was amazing.. You should never have to worry about getting fired. As a matter of fact. Someone give him a raise. He was a honest, professional and just overall great.. It's hard to find good people like him. 👍

I live in California and I have a second property in Arizona and doing Business with this company has been so easy from last year when they were sent out by my home warranty company so I decided to replace my unit since my compressor was out and was an older unit . I contacted them and the very next day they sent out a technician and they provided me with a quote for the unit without trying to upsell and work was performed as promised. If you live in Arizona call this company if your looking for great customer service and professional technicians , And at a reasonable price with some additional perks like maintenance on the unit with a 10 year warranty!
Its hard to find trustworthy companies and this company deserve 10 stars for their professional
I believe techs name was Francisco I'm not good with names but the technician was a true professional

Lee is great, honest, and always professional. I would not want a different company taking care of my AC units and furnaces. If Lee ever leaves, I don't know who I would go with, make sure you pay him and take care of him efficient air. He represents your company amazingly well.

Efficient Air was the service provider recommended by my home warranty company. Our home needed to have the air conditioning unit replaced and installed. Two technicians promptly arrived to our home on 6/7/22 as scheduled. They worked tirelessly to perform the needed tasks necessary for my AC installation. What most impressed me was how hard they worked despite the heat outside and within my attic. Upon completion of the AC installation, the technician advised me of the coverage associated with my new unit. Any other concerns we had were explained thoroughly by the technician. I would also like to thank Diana for the best costumer service. Buckeye Efficient Air is the best!!!

The technicians are great but the admin is horrible. I've been without ac waiting for my part. Office called and says I never approved the part. When I get transferred they say oh you just need to ok. Then, they call again saying they are waiting on me. Then I repeat what I've been told by their staff. I am once again told I'm wrong. I've been waiting for waiting 4 days for my part after already being a week without AC. No one can confirm if the part I'm waiting for is on its way. They are dropping the ball blaming me. Entire time I'm living in a 90 degree house with no ace

Extremely poor service. Extremely unprofessional Manager/Owner interaction when the tech put me on the phone to talk to him.

They send an inexperience Tech. Tech was on the phone with the owner showing the owner the wires and going over the colors of the wires and he clearly had no idea what he was doing, He was being coached by the owner over the phone when the owner could have sent someone experienced to look at the issue. At least they could have sent someone to coach this tech directly.

He was on that roof for over one hour. I felt truly sorry for the tech trying his best to show the owner the wires over the phone, trying to follow the instructions, doubting himself and asking again, having an uncertain grip on the tools and wiping the sweat from his forehead - all under the burning sun of noon.

I have no idea if the wires were put back correctly. I am holding Efficient Air and the owner responsible if something happens to my unit. Such as a fire or explosion to the inside of the unit since the tech was cutting wires based on what he was told by owner on the phone.

I continue to be with no AC at this time.

Very disappointed and sadden by this experience because I knew that my voice would not be heard since I was dealing with the owner himself!.

All I can do is to share my experience here for others to learn from it.

My houses thermostat was running hot in the evenings so they came out and fixed that pretty quickly I thought but I just spent $1077 to get my ac fixed and now it's not working at all so they sent another tech out the same day and he is going to charge my ac with refrigerant for free. So thank you Efficient Air for fixing the problem and not charging us anymore.

I picked Efficient Air to install a split system in our garage and maintain our home ac unit.They have fair prices for a maintenance contract. Efficient Air has proved they stand by there Contract for warranty and service calls.I had to make a service call on each unit at different times.
Fast response time and repaired both with no other problems.
Thank you, efficient air.

Technician was most helpful and went beyond the call to help me have some AC in my home by bringing me a portable AC unit which he installed after normal working hours. One day later Bob and his partner installed my new unit and I was finally in a cool home. This company is one to call if you need AC help.

Jonathan was awesome. He diagnosed the problem and informed me of the issue and solution. I did not have this type of encounter with the 1st company that was sent out by the home warranty company. Jonathan also gave me some valuable information regarding a future replacement of my AC unit.Thanks for the great customer service.