Home Services reviews in Chandler, Arizona

These guys were great! I called after hours which sent me to customer service via text. I sent over a couple pictures and they came out a day later to fix it. Very fair price and high quality of work - thank you, Nestor! You folks were all superb.

Off the Deep End Pool Service is amazing! 🏊‍♂️🏊‍♀️They were a referral from our realtor when we purchased our first pool home! They were responsive, communicative and educational. They have everything rolled into standard pricing and when we got our service they emailed a report of what the chemical levels were, what they did to treat amd what they recomend to do, with a pic.

Super friendly, and prompt. Best experience ever! Lifetime clients💎💎💎

I really love this company! We really went through it with our previous pool company - would show up on random days and times or not at all and the pool was constantly turning green. When we started with Off The Deep End our main filters were FILTHY-- turns out the last company hadn't done them at all! These guys send weekly emails after service with pictures, the chemicals added and tasks completed. The pool is always sparkling clean (unless there's been a storm in which they work diligently to get back to looking good). The front office is also great and keeps us informed of any changes, etc. Shout out to Devan for keeping the pool looking great and being so reliable!

Use Off The Deep End. You will not regret it!

Had OTDE out for a few different reasons recently and man, they were awesome in every way.
Switched out my sand filter for a cartridge filter and they had the job completed in no time at all. Needed to drain my pool and balance out chemicals and again, job was taken care of so quickly. I felt that the pricing for each job was very fair considering the quality of work and efficiency.

Shoutout Nestor and Ben, you both rock! Looking forward to doing work with OTDE again in the future.

We've worked with a number of pool companies over the years and never had such a great experience as we have had with Off the Deep End! We would highly recommend them to anyone who has a pool. They are very honest, knowledgeable, responsive, transparent, and efficient.

In August, we discovered our pool pump was leaking. We called and talked to Ben, who was extremely helpful in answering all our questions. He even went the extra mile and offered to take a look at some photos we'd taken of our pump to better understand our situation. He also got us on the schedule very quickly.

Nestor, the technician, who repaired the leak by replacing the seals, was punctual, personable, and also very knowledgeable. He patiently gave us some education on our pool pump without making us feel talked down to. He worked efficiently without rushing the process. We haven't experienced any leaks from the pump since he replaced the seals.

Roughly 2 months after the service, we noticed a suction leak in the diverter valve. After doing some research, we called Ben to ask his professional opinion. We had anticipated possibly needing to replace the entire valve, but Ben advised us to start with replacing the o-rings before making such an expensive investment. He even provided us the part numbers for the o-rings. We were then able to fix the problem ourselves, spending $15 for the parts instead of hundreds for unnecessarily replacing an entire valve.

In the day and age, it is rare to come across such an outstanding company!

We started using weekly services with Off the Deep End after they completed a drain/fill of our pool. Our previous company wouldn’t show up as scheduled and let a lot of easily fixable items go unchecked. The same week we started services with Off the Deep End they added a skimmer door and repaired our vacuum. Our pool has never looked better. The techs always show up when they are scheduled and provide service reports after each visit. Very happy we switched companies.

Highly recommend Off the Deep End. I had them install a pool cooler last summer and it helped immensely in keeping the pool comfortable. They were quick, responsive, and professional during the process.

Yesterday, I noticed my valves going to the cooler got bumped out of alignment and was concerned it may damage my pump. I called and talked to Ben and we were able to correct the issue through text message and it is working perfectly. The level of service from Ben and Jeremiah was top notch!

We hired Off The Deep End to change the water in our pool at our vacation rental. It was hard to find a time between guests, but with great communication we got it done. They showed up and did everything that they promised. They answered all of my questions and addressed any of my concerns promptly. They were great to work with and I will definitely use them again in the future.

We switched our pool to a salt pool because of our son's allergies and his reaction after a day of swimming. Off the Deep End did a great job with the conversion. They also install the Pentair automation and it has been great controlling the pool system and light from my phone. Taking care of the pool is so easy I do it my self now.

I would highly recommend Off The Deep End. They are great to work with. Jeremiah is a great guy and very knowledgeable. Great way to support a locally owned and operated business.

4 month update. Off the Deep End is hands down the best pool service company we have ever had. The scheduling is consistent, the post service pictures are awesome, and the pool looks better than ever. The monthly price is slightly higher than others I have used in the past but this is a case of you get what you pay for.

I recently had my pool drained/acid washed and new pool light installed. Off the Deep End was awesome from start to finish. All the guys were friendly and knowledgeable and did a fantastic job! So glad to have found them.. thanks Jeff, Ben and Nestor!

If you are a busy professional and have no time to worry about your pool, Off The Deep End is your answer. They provide an all-inclusive weekly pool maintenance/cleaning service that is very reasonable! Very detailed and meticulous in their work, they provide a comprehensive report after every weekly service they perform for your review. Communication is top notch as well…

Used this company years ago for pool repairs at another house. Jeff always did a great job. Our current pool is now 5 years with old and needed a minor repair. They had someone out the next day and it was taken care of. Thanks guys for the ongoing excellent service.

Off The Deep End Pool Service is Awesome! I've used them for 2 years now and cannot say enough about their quality of service and professionalism. They also set me up with a new heater and automated valve system that works flawlessly.... and all at competitive prices. I love these folks!!!

I was referred by our local Facebook group. After reaching out to several pool services, we decided to go with these guys. They were competitive in pricing and were Very good about communicating and responding to inquiries.

We had Ben out to assess what our end-goal was and he recommended both an acid wash and a polish for our plaster pool.

I am very happy with the end result and think the polish was absolutely necessary to get the pool to look the way we wanted it to. The pool looks like new and we would highly recommend this service in the future!

Edit after owner response: Completely agree with owner's response. Ben was really good with communicating with me and was very patient with me as well!

Off the Deep End teem has been doing our pool and jacuzzi for 10yr and we appreciate their dedication and honesty. Thx for your service!

I have 2 rental properties with pools that were previously being maintained by whatever vendor my property management company was using. I stopped using them as I feel I was getting taken advantage with frivolous repairs and gouged on the price of chemicals passed along to me.

I switched to using Off the Deep End Pool service about 7 months ago and am so glad that I did. Their service and communication is top notch. Their prices are comparable to other companies but they stand out in terms of service and only recommending repairs when they are actually needed. Off the Deep End Pool service has probably saved me around $500 over the last 6 months.

Excellent service, everyone was very knowledgeable and helpful with the repairs I needed. Great weekly service too, pool always looks beautiful when they are done.

Off The Deep End is the best pool service in the business! Ben is always quick with servicing our pool needs and you can’t beat their rates! Highly recommend!

Clearly the best pool service company I have ever used and I have tried several before finding Off the Deep End. They rescued me when my previous pool service company let my pool turn green. Off the Deep End fixed that issue and kept my pool sparkling clean. I highly recommend them!

I've had Off the Deep End service my pool several times and they continue to impress. Clean, professional work and always on time. Prices are more than fair and they keep my equipment running like new. Thanks Off the Deep End!