HVAC reviews in Chandler, Arizona

A friend recommended New AC to us and now know why. They saved us thousands on a new A/C and the process was so simple and clear. The technicians We’re very professional and fast and explained everything and made sure everything was good to go and we were satisfied. Thank you so much. I would highly recommend!!!!

So easy to work with! Shortly after placing my order online Kathy called to schedule the inspection. After the inspection Bobby went over all of the next steps, charges and fees. During the inspection they discovered that I ordered a unit with tonnage too large for my place. Kathy called me to let me know which units were comparable to the one I ordered and what the refund would be. She was extremely kind and helpful.

I tell you from the first time i called Lisa was awesome then Mario comes out for estimate and in 2 days Alphonso, Kaleb and Dino come out to install new Trane talk about courteous trained and clean up this crew was Excellent Thank You to everyone at Brewers

Got our ducts cleaned and they did a good job unfortunately I did not know that didn’t include the dryer vents. I assumed that would ve done. I found out afterwards it was not. I should have been given that option at the beginning. Later I was finding a lot of dust in the bathrooms. Sebastian came out and inspected and tried to sell me a cleaning system for over a $1000. I just wanted my dryer vents cleaned which he told me would be $200. BUT I couldn’t do that without getting cleaning system. What a way to do business. Unfortunately I can’t find another business to do without the entire home done again. I am stuck with dirty dryer vents. I will not be nenewing my membership with them next yr,

My AC unit finally quit, of course on the hottest days of the year. I was led to NewACUnit by an AC guy. They were great! I ordered online, I knew what I wanted. They were also quite a bit cheaper than all the other companies I checked. Saved over $1000. Within 5 minutes I got a call back from the installers. 911 AC Repair. They were out there the next day to make sure the unit was the right one for the house and everything would work. The AC unit was installed the following day. I could not believe how fast they were. Plus the installers had to work in 114 degree weather! They did it with a smile, they were so incredibly nice and informative! I highly recommend both companies. Using NewACunit was so simple and quick! Thank you to both of you!

Richie came to conduct my yearly maintenance on my AC and water heater. He was very professional and friendly to deal with. The work was done in a timely manner. He also recommended an electronic filter system for my house..Which was installed a week later.. I recommend Richie for anyone needing work on their AC unit.

Our Technician, Mark, replaced a defective voltage regulator on one of our AC units. From the time he introduced himself at the front door, he was a true professional in his knowledge, recommended solutions and overall personality. He was a real pleasure to work with and made me feel he was truly wanting to fix our AC problem and NOT sell me products and service that wasn't needed. That's a rare commodity in the service industry now days. I highly recommend Precision to provide outstanding service at a very fair price and feel genuinely good about the technician representing their company.
Great Job Mark!!!!!!!!!!!!!!!!

Kathy with new ac unit was amazing to deal with and answered all questions I had prior to purchase. The installation was handled by American Air & Appliance LLC. The made the install process smooth and handled it timely. The whole process was smooth and handled professionally through out.

Extremely satisfied with our new unit! I did my research online and newACunit offered the best prices. Great Customer service by Kathy! She even followed up after the unit was installed. Would highly recommend this company to anyone.

Great service and price! The process was hassle free! Brody was knowledgeable, explained the process in detail and did not pressure sell. We were a little skeptical at first about the nonconventional approach, but we were wrong! Units are up and running! We are very happy! Thank you!

I purchased a Midea A/C unit through New AC Unit and had it installed by their recommended installer, Guarantee Guys. Within hours of installation, the unit stopped cooling and only circulated air. This has happened multiple times since.

The installer recommended a $500 hard start kit as a fix, claiming it was necessary due to a “power grid issue,” even though the new unit draws the same startup amperage as my old A/C, which never had this problem. When I asked for a proper diagnostic, I was told they cannot identify the root cause unless they are there at the exact moment of failure, and even then they could only check if the compressor is overheated.

Both New AC Unit and Guarantee Guys have refused to take any action until the unit fails completely, leaving me with a brand-new A/C that does not work properly and no solution except paying for an expensive add-on.

I would not recommend this company or installer. The lack of support and unwillingness to properly address installation or product issues is extremely concerning.

Over the past year we have had Precision Air & Plumbing install a new a/c unit, water heater and water softener. Richie Buffington, Kris Butner, and Jimmy Miller are outstanding employees. They are impressive in knowledge, personable and don’t cut any corners to help. Their manager Rey has the best of the best working for him. Additionally Carson Edwards - working for manager Jeff - fits right in with every compliment describing him also. Thank you for your efforts, Rich & Linda Lorbeer

The process of replacing the AC system on our home was far easier than I was expecting. From being able to pick the unit we wanted and having a knowledgeable contractor come out and confirm that we made the correct decision and offering guidance on the best installation procedures was awesome. Plus it was over $2000 cheaper than the lowest estimate we received.

I had a wonderful experience with this company and it saved me thousands of dollars. The phone support was very helpful and they set me up with a company that was very professional and caring. This company was very fair and my new AC was set up to be installed the very next day with installation completed within approximately 48 hours! Based on my experience,I can highly recommend this company! Thank you!

NewACunit has something special going on for prospective customers looking to streamline the process of saving TONS of money on their next HVAC unit. I was very skeptical, considering the pricing difference from working directly with HVAC contractors for a new unit versus NewACunit and their fantastic website! NewACunit saved my wife and I about $3,500 minumum going through their simple to use website to replace our 5 ton HVAC unit. The process is just as easy as it looks. Don't let simplicity scare you away from the saving. We pulled the trigger, and got a call almost immediately from Kathy, getting all the details put together. The next day, the HVAC contractor called to schedule an inspection. Two business days later, our new HVAC unit was installed. Who can match that kind of service? No one! Saving thousands while having a new unit a few days later is remarkable. Even the HVAC contractors NewACunit sent were incredible. The craftsmanship, quality, attention to detail, thorough explanation and super friendly attitude went beyond our expectations. I have an extensive Residential Energy Efficiency background, so I am very familiar with every moving part. So all of this expectation being blown away goes right back to NewACunit and just how special they are for those people needing to replace their unit while saving thousands in the process.

Kathy was amazing through the process. She is everything the others reviews say about her and more. Nothing slips through her fingers and her communication is on point.

To all those shopping around for prices... just stop. Stop right there at NewACunit and go for it. I promise it will be worth it. It's different not calling a HVAC contractor to come quote the replacement. I get it. But this literally the only way moving forward. My family and I will never go anywhere else ever again. NewACunit is the only way. Lightning fast turn-around, massive savings, and well qualified contractors.

Huge THANK YOU to NewACunit. Your company just changed ours lives!

This is great site to buy new AC but the service options is what you should be careful , Basic $1500 should not be there and it is deceiving as no contractor want to install for $1500. I selected basic and wasted 2 days as no contractor want to do it for 1500 even though the HVAC unit you are buying days standard install is included.

This is in response to reply from owner one of the contractor waked away and do not even want to talk to me, I have in writing our conversation in chat where you say if it is exactly the same unit and less than 5 years then only you should choose so what is the point of standard install option where no one want to work on it.

It's legit! The pricing is so significantly better than any quote I could find that it made me think it was some kind of scam. But it's not!

In terms of customer service, the whole experience was relatively seamless even with some hiccups. The unit I ordered wasn't the right unit for my house because of the direction of the air going down instead of horizontal. I could tell that they went out of their way to make sure I could get the best possible unit at roughly the same price without costly roof changes, and I appreciated that despite the minor extra expense.

Installation went smoothly, they were in and out so quick my house didn't even have time to get warm. I stayed home the whole time and was amazed how fast it was done.

My only critique is the lack of choice in thermostat. I thought this would be an opportunity to upgrade to a fancy pants thermostat but at no point in the process, even electing the enhanced install, did I get to select a thermostat and I have to imagine I'm not the only one who sees the replacement as the opportunity to step into the future. If you don't have a cool thermostat and you want one, be sure to buy your own and have the installer do it.

We had an outstanding experience with NewACunit! Their online quoting and purchasing system made it incredibly easy to configure and purchase two new split-system air conditioning units. The process was straightforward, transparent, and surprisingly fast. Special thanks to Kathy, who honestly and clearly answered our pre-purchase chat questions.

NewACunit also coordinated seamlessly with the installation partner, who did an excellent job with the setup. Everything was handled professionally from start to finish, and the entire process was completed within just a few days.

Highly recommend NewACunit for anyone looking for a smooth, efficient, and hassle-free AC replacement experience!

This company is a breeze to work with. Everything was communicated very clearly. I was able to schedule my installation date and the install was complete in 1 day. The technicians were friendly and went over all the details. My unit was also registered for me. Everything looks great and I'm happy with my experience.

Excellent service and detail

They are the Best.